Job Role : Operations/Back office operations Analyst Location : Washington, DC (Hybrid) Job Type : contract - (W2) - No Third party Duration : 12th + Months Experience range: 4 to 8 yrs. Job description Manage day-to-day task distribution across team members Track and report on work volumes, turnaround time, and quality metrics Monitor project progress across various LOB s (Lending and Advisory Services and Analytics) and ensure SLA adherence Coordinate with offshore team to resolve rewor