Hybrid in Southfield, Michigan
•
Today
Provides solutions to a wide variety of technology related problems, issues, and questions or escalates to appropriate support area.Enters complete and accurate information into contact tracking database and follows up with customer as needed to provide total ticket ownership.Utilizes knowledge management tools to help resolve client issues.Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.Assists customers in performing basic
Easy Apply
Contract
$25 - $29