Dallas, Texas
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Today
Critical Network Operations Center Process KnowledgeIncident (ticket) Management, Repair ProcessesChange Management (Change Request) ProcessesServiceNow experienceNavigating the system, understanding how to find and do thingsUnderstanding the Role of the different modules (in order: CMDB, TSM, TSOM, nice to have FSM, CSM)TSOM Fault and Performance ManagementUnderstanding terminology (CI, Relationships, why this is important)Understanding Class and Relationship Structure and how they work togeth
Easy Apply
Contract
Depends on Experience