Hybrid in Charlotte, North Carolina
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Service Support Analyst Charlotte, NC 12+ Months The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing, installation, enterprise applications, electronic mail, and operating systems Perform First Contact Resolution (FCR) Provide operational
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Depends on Experience