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Remote

•

Today

Role: Contact Centre Operational advisor with Genesys Location: Canada (100% Remote) Duration: Full-Time Job Overview: We seek a results-oriented leader with extensive experience in call center operations and technology implementation. This role will focus on optimizing call center performance through the strategic use of technology to streamline operations and customer experience and provide a higher level of visibility to the business, ensuring that financial and customer experience objectives

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Full-time

Depends on Experience

MS Dynamics Contact Center migration Architect - REMOTE

Remote

•

Today

We at NJTECH are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' business. We power our clients success and drive our consultants career growth. We are seeking an experienced and outstanding Solution Architect (MS Dynamics Contact Center) for one of our esteemed clients. Role: Solution Architect (MS Dynamics Contact Center) Location: REMOTE Lead the architectural design and implementation of MS

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Contract

$0 - $0

Genesys Cloud Contact Center SME

Remote

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21d ago

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem

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Contract

Depends on Experience

Genesys Developer (Genesys Cloud CX Architect, 5 years of contact center operations experience)

Remote

•

Yesterday

Hello, This is Archana from hanker Systems Inc. Reaching out to you for a great opportunity with one of our direct client. Title: Genesys Developer Remote SCOPE OF WORK:SMUD s Unified Communication and Collaboration team is seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbo

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Contract

$70 - $80

Project Manager (Implementation & Deployment for Contact Center Solutions)

Remote

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Today

Description: *100% Remote* Industry leading business communications & digital transformation organization seeking a talented Project Manager. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Rate: $100,000k - $120,000k/year Responsibilities: The Project Manager (PM) is responsible for successful deployments of software and SIP solutions for the full Project Life

Full-time

Contact Center Supervisor

Remote

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3d ago

CMO Operations Supervisor Overview The Customer Service Supervisor/Operations Supervisor monitors the daily operations of a team responsible for triaging daily referrals, preparing and scheduling medical examinations. The Supervisor provides departmental leadership and supervision of contact center employees, and the position requires strong communication and leadership skills with the ability to prioritize and delegate effectively to ensure quality, customer experience and performance metrics

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Full-time

Depends on Experience

Business Systems Analyst - Contact Center Technology

Remote

•

Today

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner t

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Contract

Depends on Experience

Sales Executive / Business Development - Contact Center & Cloud Solutions

Remote

•

Today

Sensipleis looking for an experienced and results-drivenBusiness Development Executivewith a strong background inSoftware Services, SaaS product sales, and Cloud-based Contact Center solutions. The ideal candidate will focus on identifying, engaging, and closing opportunities inCloud Contact Centerplatforms (Amazon Connect, Google CCAI, Genesys, Avaya, Azure Communication Services, etc.) and broaderCX transformation initiatives. Location: Remote Key Responsibilities: Generate new business oppor

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Full-time

$120,000 - $180,000

Project Coordinator

Remote

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9d ago

Role: Project Coordinator Location: Remote Job Description: Project Coordinator with CX exp UcaaS or CCaaS even Voice, Unified Communications, Cisco Contact center is good enough

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Contract, Third Party

Depends on Experience

Senior Developer Telecom & Unified Communications Integration-Remote

Remote

•

2d ago

Title -Senior Developer Telecom & Unified Communications Integration Location-Remote Duration Contract Job Description: Note - It s not a specific project Per se. It s a hodgepodge of custom integration request from the various lines of business within the Org. Someone with Developer skills set with experience doing contact center or unified communication integrations. Telephony, Cisco, etc More Developer than Telephony Key Responsibilities: Design, develop, test, and debug robust applications

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Contract

Depends on Experience

Genesys Developer

Remote

•

Yesterday

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver

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Contract, Third Party

Depends on Experience

Genesys CX Architect (IVR)

Remote

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7d ago

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re

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Contract, Third Party

Depends on Experience

CCaaS Advisor(Amazon Connect exp)

Remote

•

Today

Job Title: CCaaS Advisor Expert Messaging & Strategy (Amazon Connect exp is important to have) Location: Remote ( Canada) Type: Full-Time - (Keep it Competitive) Job Summary: We are seeking a CCaaS Advisor with expertise in messaging capabilities to support strategic initiatives and business transformation. In this client-facing role, you will help organizations design and implement CCaaS strategies that align with their goals, enhance customer engagement, and optimize operational performance. A

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Full-time, Third Party

Depends on Experience

7098 - Genesys Cloud CX Developer (Must reside in the Sacramento area to be considered)

Sacramento, California

•

Yesterday

Job Description: A public sector communications technology team is seeking a Genesys Cloud CX Developer to support ongoing enhancements and integrations related to contact center technologies. This includes work with IVR/Chatbot interaction flow development, digital messaging, and related reporting enhancements. This role is ideal for a developer with strong hands-on Genesys Architect experience and a solid understanding of contact center operations. Responsibilities: Develop and maintain intera

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Contract

$50+

Genesys Developer // REMOTE

Remote

•

Yesterday

Genesys Developer Remote in Sacramento, CA 12 months Need local to CA Seeking a Genesys Developer to join their team. As a Genesys Developer, you will be part of the Unified Communication and Collaboration team supporting innovative solutions. The ideal candidate will have strong analytical skills, excellent problem-solving abilities, and effective communication skills which will align successfully in the organization. What's the Job: Develop and implement IVR interaction flows using Genesys Arc

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Contract, Third Party

Depends on Experience

Senior Genesys Developer

Remote or California

•

Today

Summary We are seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliverables of prioritized Genesys enhancements request

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Contract, Third Party

AVAYA Technical Program Manager

Remote

•

Yesterday

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra

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Contract

Depends on Experience

CCaaS Business Analyst with Genesys Experience

Remote

•

Yesterday

Role: CCaaS Business Analyst ( Genesys, Five9, Amazon Connect, Zendesk, Nice etc) <>Location: US and Canada (100% Remote)Duration: Full Time <>Job Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and c

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Full-time

Depends on Experience

Senior Genesys Cloud Developer (Certified)

Remote

•

Today

Hi Hope doing good. Please find the JD and let me know. Job Title: Senior Genesys Cloud Developer (Certified) Remote Contract (C2C/W2) Location: 100% Remote (U.S. Time Zones Preferred) Job Type: Contract C2C / W2 We are actively seeking a Senior Genesys Cloud Developer with 10+ years of experience in contact center technologies, specializing in Genesys Cloud IVR development and AWS integration. The ideal candidate is a certified Genesys Cloud professional with strong hands-on expertise in design

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Third Party, Contract

Depends on Experience

Avaya Solutions Architect (Voice Transformation Expert)

Remote

•

Yesterday

Title: Avaya Solutions Architect Voice Transformation ExpertLocation: Remote Duration: 12-24 months+ Job Description:We re hiring a senior Avaya Solutions Architect with deep expertise in Avaya Aura, CM, SMGR, AES, and IVR systems. This role will lead large-scale voice transition and transformation initiatives, delivering scalable, enterprise-grade contact center architectures. Must-Have Skills: 10+ years of AVAYA architecture experience Expertise in AVAYA Aura, Communication Manager, Session/Sy

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Contract

Depends on Experience

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