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Woodlawn, Maryland

•

8d ago

Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processesProvide recommendations for enhancing existing operations and provide recommendations for new updates or modificationsSupport and enhance existing processes based on new requ

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Full-time

$80,000 - $120,000

AWS Connect Developer

Baltimore, Maryland

•

Today

Come join one of our high performing teams responsible for building and supporting enterprise open systems platform of the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. The Senior AWS Connect Developer will serve as the Lead Developer for the AWS Connect development and deployment focused on the Customer support and assistance service center. The successful candidate will have fl

Full-time

USD 104,650.00 - 189,175.00 per year

Genesys Developer

Remote

•

24d ago

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver

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Contract, Third Party

Depends on Experience

IT SERVICE OPERATIONS

Remote

•

16d ago

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T

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Full-time

$140,000 - $180,000

Pre Sales Analyst - Telecom, CCaaS, Contact Center

Remote

•

Today

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as a Business Systems Analyst. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate systems,

Full-time

USD 69,440.00 per year

IT Business Analyst-CCaaS Cloud-Genesys CX

Remote

•

Today

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Full-time

USD 66,440.00 per year

AWS Connect Developer and Tester

Hybrid in Baltimore, Maryland

•

Yesterday

Solid AWS Cloud and AWS Connect Developer experience Position Description: ?Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upg

Contract

AWS Connect Developer and Tester

Baltimore, Maryland

•

Yesterday

Role: AWS Connect Developer and Tester Location: Baltimore, MD, Full-time, 5 Days on site. Description of Work: Solid AWS Cloud and AWS Connect Developer experience Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates

Easy Apply

Contract

AWS Connect Developer and Tester

Woodlawn, Maryland

•

Yesterday

Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and docum

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Full-time, Contract, Third Party

AWS Connect Developer and Tester

Woodlawn, Maryland

•

12d ago

Position Title: AWS Connect Developer and Tester Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations requir

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Full-time, Third Party

$120,000+

Genesys CX Developer

Remote

•

Today

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi

Easy Apply

Third Party, Contract

$100,000 - $120,000

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