Job#: 2072199 Job Description: Job Title: Field Technician Location: Atlanta, GA Contract: 12 months (possible extension/conversion) Responsibilities: Analyzes, troubleshoots, and resolves issues within IT infrastructure including systems, servers, storage, and networking.Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshootingProvide installation and or break/fix support including component replacement

Description Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly. Issue Resolution: Address customer issues immediately to determine support needs and resolution paths. Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams. Technical Support: Provide first-level technical support through email, telephone, ticketing system, and ot

Description Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly. Issue Resolution: Address customer issues immediately to determine support needs and resolution paths. Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams. Technical Support: Provide first-level technical support through email, telephone, ticketing system, and ot

Provide Level 2 (L2) technical support focused on PC migration activities, including hardware/software installation, troubleshooting, and system upgrades at client sites. Responsibilities: Perform PC migrations, including data backup, device setup, and application reinstallation. Troubleshoot hardware, OS, and network-related issues. Assist users in transitioning to new hardware or updated operating systems. Document issues and resolutions following company standards. Collaborate with L3 support

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie

The Technical Support Tier 2 team utilizes critical thinking and acquired product knowledge to provide a world class level of support for Tesla Commercial Charging products. The position is available in the following locations: Bay Area, CA, Austin, TX, Henderson, NV and Buffalo, NY. Responsibilities Remotely troubleshoot complex hardware and operational issues with power conversion systems, computers, cabinets and moreManage group and personal queues of service tickets pending actionCollaborat

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Hello Professionals, There's an open position at Sierra Software Solutions with one of our esteemed clients. If this role aligns with your experience and career aspirations, I d be happy to share more details and discuss it further. Please find the job description below. Role: Benchling Technical Support Resource Location: Bridgewater, NJ Work Remotely: Yes Required Skills: Experience with technical support for Benchling. Sector: Distribution Industry: CPG/Wholesale Thanks, Nagendar Nakka

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR tec

Job Description Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with

Job Description As a Technical Support Engineer, you will: Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on analysis Provide Customer education where needed due to gaps in networking, product knowledge etc. Consultation of technical documentation, bulletins and release notes for known problems Reproduction

About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables d

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry is seeking a technology savvy, innovative, and dedicated professional to join our team as a Technical Sup

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your pe

Title: Technical Support Analyst Location: Remote, US Business Segment: Trimble Transportation & Logistics What You Will Do The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling customer issues related to supporting, upgrading, and usag

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your pe

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor