Provide 2nd-level support for desktop and mobile devicesManage MDM environments (e.g., Intune, Workspace One)Maintain mobile device inventory and lifecycleSupport help desk operations and ticket resolutionMaintain and update workstation/laptop images and patchesAssist with Windows 11 updates and Mac device managementManage Tanium environment for patching and asset reportingJob Requirements Experience: 5+ years in technical supportEducation: 15 credit hours in computer science or related field (o