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Vneed Tech Solutions, LLC

St. Louis, Missouri • Yesterday

Easy Apply

Contract

23 - 27

Job Details

Skills

JIRA
Laptop
Microsoft Windows
OS X
Technical Support
MacOS
Octa
Windows
Google Workspaces
Okta

Summary

IT Support Technician

Introduction:

As an IT Support Technician, you will be responsible for providing technical support to employees, troubleshooting basic Level 1 and infrequent Level 2 issues, and ensuring smooth operations for our team. You will work closely with users to address their IT needs and contribute to the overall efficiency of our organization.

Responsibilities:

Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.
Provide strong time-management and communication skills to effectively address user concerns.
Travel onsite for our CEO's technical needs, ensuring prompt and reliable support.
Onboard and offboard users in accordance with our detailed documentation processes.

Requirements:

Required Skills:

Experience in providing Level 1 support to users.
Proficiency with Okta for user authentication and access management.
Familiarity with Google Workspaces for collaboration and productivity.
Ability to work with Windows laptops and Intune for device management.
Knowledge of MacOS laptops and Jamf for efficient support.
Experience with Jira and Confluence for tracking and documenting issues.
Proficient in using Slack for internal communication.

Preferred Skills:

Experience with Octa for user identity and access management.
Knowledge of Microsoft Windows operating systems for troubleshooting.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91176056
Position Id: 9117858
Posted 1 day ago

Fitment

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Contact the job poster

Hiten Khiloshiya

Recruiter @ Vneed Tech Solutions, LLC

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Job Details

Skills

JIRA
Laptop
Microsoft Windows
OS X
Technical Support
MacOS
Octa
Windows
Google Workspaces
Okta

Summary

IT Support Technician

Introduction:

Responsibilities:

Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.
Provide strong time-management and communication skills to effectively address user concerns.
Travel onsite for our CEO's technical needs, ensuring prompt and reliable support.
Onboard and offboard users in accordance with our detailed documentation processes.

Requirements:

Required Skills:

Experience in providing Level 1 support to users.
Proficiency with Okta for user authentication and access management.
Familiarity with Google Workspaces for collaboration and productivity.
Ability to work with Windows laptops and Intune for device management.
Knowledge of MacOS laptops and Jamf for efficient support.
Experience with Jira and Confluence for tracking and documenting issues.
Proficient in using Slack for internal communication.

Preferred Skills:

Experience with Octa for user identity and access management.
Knowledge of Microsoft Windows operating systems for troubleshooting.

Dice Id: 91176056
Position Id: 9117858
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Hiten Khiloshiya

Recruiter @ Vneed Tech Solutions, LLC

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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