Project Coordinator / Program Coordinator (Government Programs)

Job Summary

CT DSS is seeking a highly organized Project Coordinator to support a Program Manager in the delivery of the HR1 Program, a high-visibility initiative focused on reducing SNAP error rates and improving program performance. The selected candidate will coordinate multiple projects, facilitate executive meetings, track deliverables, manage action items, and prepare executive-level reporting for leadership and Cabinet stakeholders.

Required Qualifications

• 8+ years of overall professional experience
• 5+ years of Project Coordination, Program Coordination, PMO Support, or Project Management experience
• Experience coordinating multiple concurrent projects and initiatives
• Strong experience with executive reporting, status reporting, and dashboard creation
• Experience tracking project risks, issues, dependencies, action items, and deliverables
• Strong stakeholder management and communication skills
• Experience facilitating leadership, governance, and operational meetings
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook)

Preferred Qualifications

• Experience supporting government, public sector, healthcare, human services, or benefits administration programs
• Experience with:
• Program compliance
• Eligibility operations
• Quality improvement initiatives
• Performance management programs
• Knowledge of:
• SNAP (Supplemental Nutrition Assistance Program)
• Medicaid
• Social Services Programs
• Public Assistance Programs

Key Responsibilities

• Support HR1 Program initiatives focused on reducing SNAP error rates and improving operational efficiency.
• Coordinate activities across business, policy, operations, and technology teams.
• Track project milestones, deliverables, risks, dependencies, and corrective action plans.
• Prepare executive summaries, dashboards, presentations, and status reports.
• Facilitate leadership, governance, and operational meetings.
• Document meeting notes, decisions, and action items.
• Follow up with stakeholders to ensure timely completion of deliverables.

Provide ongoing project administration and PMO support