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Product owner

Rivi Consulting Group

Remote • Today

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Contract

Depends on Experience

DevOps Engineer

Rivi Consulting Group

Atlanta, Georgia • Today

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Contract

Depends on Experience

Job Details

Skills

product owner
twilio

Summary

Voice Product Owner Job Description

10+ years of relevant Product Owner/Product Management experience, with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
Lead business discovery independently, translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
Own end-to-end product delivery, from discovery and backlog management through implementation, launch, and continuous optimization.
Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
Key differentiator:

Hands-on knowledge of Agentic Voice / Voice AI implementations, including AI-driven voice agents and conversational experiences
Experience with Voice Intelligence and voice prompt engineering, including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.

Self-driven with strong communication, stakeholder management, and interpersonal skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10216416
Position Id: 9110485
Posted 5 days ago

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Poornima Emani

Rivi Consulting Group Recruiter @ Rivi Consulting Group

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Job Details

Skills

product owner
twilio

Summary

Voice Product Owner Job Description

10+ years of relevant Product Owner/Product Management experience, with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
Lead business discovery independently, translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
Own end-to-end product delivery, from discovery and backlog management through implementation, launch, and continuous optimization.
Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
Key differentiator:

Hands-on knowledge of Agentic Voice / Voice AI implementations, including AI-driven voice agents and conversational experiences
Experience with Voice Intelligence and voice prompt engineering, including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.