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Desktop Support

Neurealm, Inc.

The Bronx, New York • 10d ago

Easy Apply

Full-time

60000+

Job Details

Skills

Strong troubleshooting skills
Service ticket experience
Ability to work in a fast paced environment
3 years exp
Working in hospital environment a Plus!!!

Summary

Job Description

Car required - Will need to travel to different sites. (Mileage will be reimbursed)

3+ years’ experience

Ability to work in a fast paced environment

Assists client day-to-day functionality and efficiency

Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location

Configures, installs and maintains computer software & Peripheral systems for users Identifies, manage and resolve issues in a timely manner (within SLA)

Responds to customer requests effectively and communicates with them to address issues

Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)

Should have extensive knowledge on Windows 10 troubleshooting and imaging process(Good to have!!!)

LAN, WAN knowledge

Troubleshooting networking and connection issues.

Should be able to lift and shift (Desktops, Printers, Etc.)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10118840
Position Id: 9025171
Posted 30+ days ago

Fitment

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Contact the job poster

Caroline Mistry

IT Recruiter | HR Executive @ Neurealm, Inc.

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More jobs at Neurealm, Inc. in The Bronx, NY

Job Details

Skills

Strong troubleshooting skills
Service ticket experience
Ability to work in a fast paced environment
3 years exp
Working in hospital environment a Plus!!!

Summary

Job Description

Car required - Will need to travel to different sites. (Mileage will be reimbursed)

3+ years’ experience

Ability to work in a fast paced environment

Assists client day-to-day functionality and efficiency

Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location

Configures, installs and maintains computer software & Peripheral systems for users Identifies, manage and resolve issues in a timely manner (within SLA)

Responds to customer requests effectively and communicates with them to address issues

Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)

Should have extensive knowledge on Windows 10 troubleshooting and imaging process(Good to have!!!)

LAN, WAN knowledge

Troubleshooting networking and connection issues.

Should be able to lift and shift (Desktops, Printers, Etc.)