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Salesforce Ops Consultant

JConnect Inc

Hybrid in Vancouver, British Columbia • Yesterday

Easy Apply

Third Party, Contract

$50 - $65

SAP SCM CONSULTANT

JConnect Inc

Tampa, Florida • 17d ago

Easy Apply

Contract

$70 - $80

IT Systems Analyst

JConnect Inc

Las Vegas, Nevada • 17d ago

Easy Apply

Contract

$50 - $52

Sr. Sterling OMS Engineer

JConnect Inc

Remote • 17d ago

Easy Apply

Third Party, Contract

Depends on Experience

EPIC Analyst

JConnect Inc

Remote • 17d ago

Easy Apply

Contract

$60 - $65

Shopify Developer

JConnect Inc

Los Angeles, California • 17d ago

Easy Apply

Third Party, Contract

$70+

Shopify POS lead

JConnect Inc

Hybrid in Los Angeles, California • 17d ago

Easy Apply

Contract, Third Party

Depends on Experience

iOS Architect

JConnect Inc

Hybrid in Raleigh, North Carolina • 17d ago

Easy Apply

Third Party, Contract

Depends on Experience

.NET Software Developer

JConnect Inc

Charlotte, North Carolina • 17d ago

Easy Apply

Contract

$50 - $60

SAP S4 MM/IM CONSULTANT

JConnect Inc

Houston, Texas • 17d ago

Easy Apply

Contract

Depends on Experience

Business Development Executive - Staffing/Recruitment

JConnect Inc

Remote • 17d ago

Easy Apply

Full-time

Depends on Experience

ServiceNow Project Manager

JConnect Inc

Hybrid in Houston, Texas • 17d ago

Easy Apply

Contract, Third Party

Depends on Experience

SAP ABAP CONSULTANT

JConnect Inc

Remote • 17d ago

Easy Apply

Contract

$60 - $65

SAP SOLUTION ARCHITECT

JConnect Inc

Remote • 17d ago

Easy Apply

Contract

$80 - $85

Job Details

Skills

SALLESFORCE
SFDC
SERVICE CLOUD
SALESFORCE PLATFORMS
TECHNICAL

Summary

The SFDC Tech Ops Specialist is to assist the customer by ensuring ongoing delivery and management of scalable solutions across Salesforce platforms, with a strong focus on Service Cloud and Knowledge Management/Knowledgebase capabilities. The role will partner closely with business stakeholders, product managers, and technical teams to ensure the ongoing effectiveness of Salesforce capabilities that enhance customer experience, store operations, and contact center performance.

Conduct regular technology health checks across applications to proactively identify risks, performance bottlenecks, and improvement opportunities.
Support troubleshooting through solid analytical reasoning.
Continuously identify, drive and implement process improvements, automation opportunities, and operational efficiencies across operations.
Ensure ongoing delivery of scalable, reliable, and secure solutions across Salesforce platforms supporting retail operations
Use AI techniques to bring efficiency and make effort to incorporate in the ways of working
Support knowledge management practices, ensuring that the Service Cloud Knowledgebase is accurate, current, optimized
Participate in sprint planning and daily scrum calls.
Use JIRA for managing deliverables and Confluence for updating & publishing documentation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91074902
Position Id: 9116304
Posted 1 day ago

Fitment

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Contact the job poster

Abhi Singh

Recruitment Accounts Manager @ JConnect Inc

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Job Details

Skills

SALLESFORCE
SFDC
SERVICE CLOUD
SALESFORCE PLATFORMS
TECHNICAL

Summary

Conduct regular technology health checks across applications to proactively identify risks, performance bottlenecks, and improvement opportunities.
Support troubleshooting through solid analytical reasoning.
Continuously identify, drive and implement process improvements, automation opportunities, and operational efficiencies across operations.
Ensure ongoing delivery of scalable, reliable, and secure solutions across Salesforce platforms supporting retail operations
Use AI techniques to bring efficiency and make effort to incorporate in the ways of working
Support knowledge management practices, ensuring that the Service Cloud Knowledgebase is accurate, current, optimized
Participate in sprint planning and daily scrum calls.
Use JIRA for managing deliverables and Confluence for updating & publishing documentation.

Dice Id: 91074902
Position Id: 9116304
Posted 1 day ago

Fitment