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Quantum Metrics Engineer

BESTPEGASUS LLC

Virginia Beach, Virginia • Today

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Contract, Third Party

Product Owner

BESTPEGASUS LLC

Virginia • Today

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Third Party, Contract

Salesforce Security Specialist

BESTPEGASUS LLC

Virginia • Today

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Third Party, Contract

Net Architect

BESTPEGASUS LLC

New York • Today

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Contract, Third Party

Full Stack Developer (React/Node)

BESTPEGASUS LLC

Maryland • Today

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Third Party, Contract

Data Lead/Architect with Salesforce

BESTPEGASUS LLC

Albany, New York • Today

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Contract

Depends on Experience

Implementation Lead (Salesforce Lead Developer)

BESTPEGASUS LLC

Albany, New York • Today

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Contract

Depends on Experience

Business Analyst with Healthcare

BESTPEGASUS LLC

New York • Today

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Third Party, Contract

Job Details

Skills

Leadership
Salesforce.Com
Artificial Intelligence
Tableau (Software)
Requirements Analysis
Data Analysis
Problem Solving
Self Motivation
Human-Computer Interaction
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Metrics
Business Analytics Applications
Dashboards
Data Analytics
Software Exception Handling
Demonstration Skills
Marketing
Risk Analysis
User Experience
Value Creation
Adobe
Customer Service
Quantum
Web Platforms
Business Efficiency
Customer Experience
Customer Insights
Customer Satisfaction
Digital Products
Key Performance Indicators
Real Time Data
Strategic Management
User Adoption

Leadership
Salesforce.Com
Artificial Intelligence
Tableau (Software)
Requirements Analysis
Data Analysis
Problem Solving
Self Motivation
Human-Computer Interaction
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Metrics
Business Analytics Applications
Dashboards
Data Analytics
Software Exception Handling
Demonstration Skills
Marketing
Risk Analysis
User Experience
Value Creation
Adobe
Customer Service
Quantum
Web Platforms
Business Efficiency
Customer Experience
Customer Insights
Customer Satisfaction
Digital Products
Key Performance Indicators
Real Time Data
Strategic Management
User Adoption

Summary

Title: Quantum Metrics Engineer

Location: Hybrid (can report to nearest client office to the candidate's location)

Duration: Long Term

Client: Elevance Health

Experience: 10+ Years

MOI: Virtual

9+ years experience in IT and 3+ years experience in quantum metrics platform.
Provide guidance on best practices for leveraging Quantum Metrics platform features and execute leadership strategy through daily interactions.
Align with leadership vision and collaborate with cross-functional teams to promote our team services through driving actions on insights provided by our team.
Use the Quantum Metrics platform to analyze user behavior on digital platforms, identifying friction points and opportunities for optimization digital products quality/experience by monitoring real-time data, generating insights, and providing actionable recommendations to product, UX, and business teams, ultimately aiming to improve key performance indicators (KPIs) like digital adoption, task completion and customer satisfaction survey scores.
Proactively analyze large volumes of user interaction data within the Quantum Metric platform to identify patterns, trends, and anomalies impacting customer journeys.
Proactively monitoring real-time customer behavior to detect friction points like slow loading times, confusing navigation, error messages etc, detractors.
Creating clear and concise dashboards and reports to present key insights to stakeholders across different teams, including product, UX, engineering, and marketing.
Develop custom JavaScript functions to capture data analytics and satisfy complex use cases. Configure alerts, dashboards, and reports to give real-time visibility to the performance of digital platforms.
Hands on experience in using Felix AI and integrate session summary/insights with chat/customer service systems using APIs.
Create presentations that summarize actionable opportunities to elevate overall operational efficiency and present findings with data-driven recommendations.
Proactively identify at-risk, while creating & executing an action plan to drive platform adoption through business value.
Identifying high-impact areas for improvement based on data analysis and collaborate with cross-functional teams to translate data insights into actionable strategies and provide guidance on improvements and prioritizing implementation.
Enjoys solving complex problems without straight forward solutions and Must be a self-starter, who thrives in fast-paced project and be comfortable in serving as Quantum metrics platform subject matter expert (SME)
Fundamental knowledge of analytical tools such as Adobe,Salesforce, AI, tableau are desired skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91172385
Position Id: 2026-56
Posted 2 days ago

Fitment

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Job Details

Skills

Leadership
Salesforce.Com
Artificial Intelligence
Tableau (Software)
Requirements Analysis
Data Analysis
Problem Solving
Self Motivation
Human-Computer Interaction
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Metrics
Business Analytics Applications
Dashboards
Data Analytics
Software Exception Handling
Demonstration Skills
Marketing
Risk Analysis
User Experience
Value Creation
Adobe
Customer Service
Quantum
Web Platforms
Business Efficiency
Customer Experience
Customer Insights
Customer Satisfaction
Digital Products
Key Performance Indicators
Real Time Data
Strategic Management
User Adoption

Leadership
Salesforce.Com
Artificial Intelligence
Tableau (Software)
Requirements Analysis
Data Analysis
Problem Solving
Self Motivation
Human-Computer Interaction
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Metrics
Business Analytics Applications
Dashboards
Data Analytics
Software Exception Handling
Demonstration Skills
Marketing
Risk Analysis
User Experience
Value Creation
Adobe
Customer Service
Quantum
Web Platforms
Business Efficiency
Customer Experience
Customer Insights
Customer Satisfaction
Digital Products
Key Performance Indicators
Real Time Data
Strategic Management
User Adoption

Summary

Title: Quantum Metrics Engineer

Location: Hybrid (can report to nearest client office to the candidate's location)

Duration: Long Term

Client: Elevance Health

Experience: 10+ Years

MOI: Virtual

9+ years experience in IT and 3+ years experience in quantum metrics platform.
Provide guidance on best practices for leveraging Quantum Metrics platform features and execute leadership strategy through daily interactions.
Align with leadership vision and collaborate with cross-functional teams to promote our team services through driving actions on insights provided by our team.
Use the Quantum Metrics platform to analyze user behavior on digital platforms, identifying friction points and opportunities for optimization digital products quality/experience by monitoring real-time data, generating insights, and providing actionable recommendations to product, UX, and business teams, ultimately aiming to improve key performance indicators (KPIs) like digital adoption, task completion and customer satisfaction survey scores.
Proactively analyze large volumes of user interaction data within the Quantum Metric platform to identify patterns, trends, and anomalies impacting customer journeys.
Proactively monitoring real-time customer behavior to detect friction points like slow loading times, confusing navigation, error messages etc, detractors.
Creating clear and concise dashboards and reports to present key insights to stakeholders across different teams, including product, UX, engineering, and marketing.
Develop custom JavaScript functions to capture data analytics and satisfy complex use cases. Configure alerts, dashboards, and reports to give real-time visibility to the performance of digital platforms.
Hands on experience in using Felix AI and integrate session summary/insights with chat/customer service systems using APIs.
Create presentations that summarize actionable opportunities to elevate overall operational efficiency and present findings with data-driven recommendations.
Proactively identify at-risk, while creating & executing an action plan to drive platform adoption through business value.
Identifying high-impact areas for improvement based on data analysis and collaborate with cross-functional teams to translate data insights into actionable strategies and provide guidance on improvements and prioritizing implementation.
Enjoys solving complex problems without straight forward solutions and Must be a self-starter, who thrives in fast-paced project and be comfortable in serving as Quantum metrics platform subject matter expert (SME)
Fundamental knowledge of analytical tools such as Adobe,Salesforce, AI, tableau are desired skills

Dice Id: 91172385
Position Id: 2026-56
Posted 2 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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