service desk Jobs in chicago, il

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Service Desk Lead

Bayforce

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Chicago, Illinois, USA

Contract

Role Title: Service Desk Lead Employment Type: Contract Duration: 6 months, potential CTH Preferred Location: Local to Northern Chicago suburbs- 5 days onsite Role Description: You will assist the IT Service Desk Manager in key tasks to meet the Service Desk's goals and responsibilities and keep the department running smoothly. This includes: Scheduling Team members for visits to remote sites; updating the calendar; keeping the IT Service Desk manager informedKeeping the calendar of New Hires an
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Posted 6 days ago

IT Service Desk Consultant

eBusiness Solutions, Inc.

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Remote

Contract, Third Party

One of our clients in the government domain is looking for an IT Service Desk Consultant with prior Tech support experience who can handle phone calls and emails from users, solving problems related to computer software, website navigation, login issues, and other technical issues. IT Service Desk Consultant Remote Long Term Contract Rate: $18/hr on W2 Max (without benefits) Candidates must be able to provide their own laptop/computer, USB headset, and a consistent Internet connection. Responsib
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Posted 14 hours ago

Service Desk position - Fully Remote

Edi Matrix LLC

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Remote

Contract

Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Required to have a dedicated workspace at home and be able to work from home without distractions. Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues. Escalate issues in accordance with defined procedures. Assist users through problem solving steps. Use available tools and resour
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Posted 14 hours ago | Updated 10 hours ago

Service Desk/ Technical Help Desk

Digitek Software, Inc.

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Remote

Contract, Third Party

One of our clients is looking for the position of Service Desk based on following skills: 100% Remote Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Required to have a dedicated workspace at home and be able to work from home without distractions.Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.Escalate issues in accordance
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Posted 14 hours ago

Service Desk consultant - 100% REMOTE ( within USA) - 12 Months

ERPA

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Remote

Contract

Role: Service Desk Consultant Location: 100% Remote Duration: 12 Months Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.
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Posted 14 hours ago

L1 IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Contract

L1 IT Service Desk Analyst Remote Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting processes and maintaining service desk re
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Posted 37 days ago | Updated 1 day ago

IT Service Desk Tech

INSPYR Solutions

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Remote

Contract

Position: IT Service Desk Tech Location: Remote - PST hours Duration: 6 months Compensation: $21/hr. 22-hr. Work Authorization: , Holder, or Authorized to work in the U.S.Position Summary The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central point of contact from which users throughout the organiz
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Posted 10 days ago | Updated 3 hours ago

IT Manager, Service Desk

UMB Financial Corporation

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Remote or Dubuque, Iowa, USA

Full-time

The IT Operations teams encompass the management and oversight of UMB's technology systems, including maintaining hardware and software, monitoring system performance, resolving technical issues, and optimizing workflows. The teams focus on delivering reliable and efficient systems and processes to drive organizational success. As the IT Service Desk Manager, you will oversee the IT Service Desk and Proactive Support teams to ensure that end users are receiving the appropriate level of service
Posted 4 days ago | Updated 8 hours ago

Jr Service Desk-100% Remote

Edi Matrix LLC

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Remote

Contract

Job Description: Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Required to have a dedicated workspace at home and be able to work from home without distractions. Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues. Escalate issues in accordance with defined procedures. Assist users through problem solving steps. Use available
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Posted 14 hours ago | Updated 14 hours ago

ServiceNow Project Manager

Judge Group, Inc.

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Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $70.00 USD Hourly - $90.00 USD Hourly Description: Our client is currently seeking a ServiceNow Project Manager This job will have the following responsibilities: managing all phases of ServiceNow projects from concept through implementation and maintenanceWorking with ServiceNow leads to define and track the milestones and deliverables as well as, issues, risks and dependenciesDevelops project plans with milestones/deliverables Qualifications & Requirements:
Posted 7 days ago | Updated 4 hours ago

Sr. Major Incident Coordinator

GDK Services

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Remote

Contract

Position: Sr. Major Incident Coordinator Location: Remote Project description The Major Incident Manager is integral to client's Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending on the situation. End-to-end management of all major incidents throughout their lifecycle. Investigate and diagnose
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Posted 10 hours ago

TSD Project Manager I (Team Lead) w/ACE Experience | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 13 hours ago

Support Tier 1

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier 1 to join their team. Responsibilities: * Support Tier 1 will respond to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions *
Posted 15 days ago | Updated 1 hour ago

IFS Admin

Ampstek LLC

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Remote

Contract, Third Party

IFS Admin Remote (USA) Longterm contract Position Summary: Responsible for the day-to-day operation and technical support of the IFS Cloud ERP platform and associated applications. Work closely with the ERP Solution Architect (IFS) and the Data Architect as well as specific project leaders. Principal Activities:Support Transformation team in the daily operation of the IFS cloud system, liaising with our support partners to ensure maximum availability of the system to the end user community.Ove
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Posted 43 days ago | Updated 30 days ago

Direct Client: Smalltalk developer @ Salem, OR - REMOTE

KSN Technologies, Inc.

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Remote

Contract

Smalltalk developer Salem, OR - REMOTE 6 Months Contract We are looking for candidates who can work on our W2. Candidates with previous state/govt client experience is preferred. The Client maintains a core application, the Juvenile Justice Information System (JJIS), built using Smalltalk language which is an Object-oriented programming languaue with an on-premises Oracle database. OYA is currently in the implementation phase of modernizing this application and is collaborating with an implem
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Posted 9 days ago | Updated 16 hours ago

Helpdesk/Web Support Specialist

Randstad - Torc

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Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 22 days ago | Updated 16 days ago

IT Sourcing/Procurement Solution Consultant - Remote

Benchmark IT- Technology Talent

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Remote

Contract

Our direct client is actively seeking a IT Sourcing Solution Consultant to join their team for an immediate project. You'll work remotely with a focused team of procurement professionals helping clients optimize their infrastructure and overall IT spend. Enjoy the freedom to lead initiatives while collaborating with top industry experts. Responsibilities:Contribute to high-impact projects that deliver measurable business value to clients.Provide strategic guidance on IT strategy, digital transfo
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Posted 60+ days ago | Updated 12 hours ago

Microsoft 365 Security & Compliance Specialist

Eliassen Group

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Anywhere, US

Contract

Description: As a Microsoft 365 Security & Compliance Specialist, you will implement a robust data protection strategy across Microsoft Teams, SharePoint Online, OneDrive, and the broader M365 ecosystem. This role focuses on Data Loss Prevention (DLP), information governance (Data Labels, Data Retention Policies), and ensuring secure collaboration both internally and externally. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we off
Posted 7 days ago | Updated 8 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 6 days ago | Updated 8 hours ago

SAP Multi-Module Business Analyst

Robert Half

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Remote or Woburn, Massachusetts, USA

Contract

Description We are in the process of recruiting a SAP Multi-Module Business Analyst to join our team in a remote position. The role involves tackling a variety of support tickets, utilizing your expert knowledge across a broad spectrum of SAP modules. This short term contract employment opportunity allows for remote work, making it an ideal role for those with the ability to work independently and efficiently. Responsibilities: Independently handle and resolve a significant number of support tic
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Posted 6 days ago | Updated 4 hours ago