service desk analyst Jobs

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Service Desk AnalystJob Title - Service Desk Analyst

Beacon HillCompany Name - Beacon Hill

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Columbus, Ohio, USA

Contract

Required Skills: 1+ years of experience in a technical support role 3+ years in a customer service/call center environment Experience providing support for password resets, basic windows os issues, network connectivity, and mobile device issues Experience with chat support for internal users along with phone support Strong level of patience and ability to break down technical information into a non-technical way Ability to multitask, and critical think on the fly Willingness to learn abou

Service Desk AnalystJob Title - Service Desk Analyst

Beacon HillCompany Name - Beacon Hill

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Indianapolis, Indiana, USA

Contract

**2ND SHIFT HOURS** Required Skills: Must have at least 2 + years experience working in technical and/or customer service role Excellent verbal and written communication skills with strong attention to detail Familiarity with a wide variety of technologies Must have strong passion for customer service Team oriented, collaborative and self-starter mentality Strong troubleshooting or analytical skills Passionate about developing/learning new technologies Reliable and attentive Experience supportin

Service Desk AnalystJob Title - Service Desk Analyst

JBC powered by WorkgeniusCompany Name - JBC powered by Workgenius

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Goleta, California, USA

Contract

Title: Service Desk Analyst Industry: Medical DeviceLocation: Goleta, CA (Mon - Fri On-site)Duration: 12 monthsHours: M-F 8am to 5pm Job Description: Job Description:The Service Desk Temp will act as the central point of contact for handling internal business partners technical support issues. This individual will be responsible for responding to issues by gathering all necessary information and to provide resolution during the initial contact or forward the issue to the correct support team f

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Indianapolis, Indiana, USA

Full-time

Description Shift Hours: (2nd shift) Mon through Friday, 3pm - midnight. Shift will rotate 2 weeks on site, 2 weeks WFH. This is a 12 month contract to hire. Job Description: The Service Desk Analyst is the single point of contact when assisting customers with all manner of incident reports and inquiries in an ever-growing spectrum of intake. This position is required to perform all Service Desk functions including, but not limited to, answering calls, creating service tickets, assisting callers

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk experience in a professional setting 1-2 years of experie

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: 2505071 Location: REMOTE WORK, VA, US Date Posted: 2025-04-28 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is hiring a Service Desk Agent to support their federal client in Remote, USA What we do We are the single point of contact for Information Technology and related customer sup

Service Desk AnalystJob Title - Service Desk Analyst

Encore Talent SolutionsCompany Name - Encore Talent Solutions

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Chillicothe, Ohio, USA

Full-time

SUMMARY The Senior Service Desk Analyst is responsible for providing proficient, professional, and skilled support to implement effective technology and information best practices. To ensure proper computer operations. This includes actively resolving escalated help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help when needed. Responsibilities: Demonstrates

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Davenport, Iowa, USA

Full-time

The Service Desk Analyst consultant provides remote technical support to our external managed serve clients. This position requires a strong technical skillset, great customer service skills, and the desire to learn. These skills will be used in a fast-paced, fun, team oriented environment. Job Duties and Responsibilities: - Provide phone and email technical support to end-users to resolve any hardware or software issues - Support and troubleshoot workstations, server and network related issues

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Portland, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inform

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2505076 Location: NORFOLK, VA, US Date Posted: 2025-04-28 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Required Skills: 1+ years of helpdesk support experienceWindows OSOffice 365Active DirectoryChat support (plus but not required) Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and incoming tickets. While supporting daily IT related tasks and projects, technician will also have opportunities to grow technical skills by learning new technologies that keep clients centers up and running! Responsibilities include, but a

Service Desk AnalystJob Title - Service Desk Analyst

IT-SCIENTCompany Name - IT-SCIENT

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Michigan, USA

Contract

Role : Service Desk Analyst Location : Hybrid (Oakland, MI) Description: Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. Environment: CA Service Desk, Microsoft Desktop OS, Mic

Service Desk AnalystJob Title - Service Desk Analyst

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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New York, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for a Service Desk Analyst in Manhattan, NY. The details of the opportunity are below. Description: Service Desk Analyst provide technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL based ITSM processes. Daily Tasks: ? Provide comprehensive IT technical support to user. ? Maintain accurate call information in system ? Escalate more comple

Service Desk Analyst - IT CenterJob Title - Service Desk Analyst - IT Center

Christus HealthCompany Name - Christus Health

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San Antonio, Texas, USA

Full-time

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer servi

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier

On-site Contract role: Service Desk Analyst in Phoenix Arizona 85034Job Title - On-site Contract role: Service Desk Analyst in Phoenix Arizona 85034

Strategic Systems IncCompany Name - Strategic Systems Inc

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Phoenix, Arizona, USA

Contract

Job Title: Service Desk Analyst Number of Openings: 1 Start Date: ASAP Duration : 12-month contract Work Location: 5 days a week onsite - 148 N 48th Street Phoenix Arizona 85034 United States Interview Process : 1 or 2 video rounds Candidate Requirements Top 3-5 Must-Have Skills:1-2+ years experience in a Help Desk environment supporting internal and/or external clients.Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint.Basic k

Service Desk Analyst (2nd & 3rd shift)Job Title - Service Desk Analyst (2nd & 3rd shift)

World Wide TechnologyCompany Name - World Wide Technology

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No location provided

Full-time

Education College degree or 2 years of experience in an IT service desk environment. Certifications ITIL Foundation Certification (preferred). Work Experience Experience supporting customer incidents, requests, and problems in an IT environment. Prior IT Service Desk experience preferred. Specialized Knowledge, Skills, and Abilities Excellent customer service and communication skills (written & verbal). Knowledge of MS Windows, MS Office, and ServiceNow. Ability to prioritize and multitask effec

Tier 2 Service Desk AnalystJob Title - Tier 2 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

Service Desk Analyst with JLPT N3 certificationJob Title - Service Desk Analyst with JLPT N3 certification

World Wide TechnologyCompany Name - World Wide Technology

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No location provided

Full-time

Education College degree or 2 years of experience in an IT service desk environment. Certifications ITIL Foundation Certification (preferred). Work Experience Experience supporting customer incidents, requests, and problems in an IT environment. Prior IT Service Desk experience preferred. Specialized Knowledge, Skills, and Abilities Excellent customer service and communication skills (written & verbal) both in English and Japanese Japanese proficiency level of JPLT N3 or above Knowledge of MS Wi