senior helpdesk analyst Jobs

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Help Desk Analyst I

Robert Half

Brownsville, Texas, USA

Contract

Description We are offering an employment opportunity for a Help Desk Analyst I in Brownsville, Texas. As a Help Desk Analyst I, your primary focus will be to provide efficient client support and resolve technical issues via various electronic mediums. You will also be responsible for configuring client's equipment and local software to connect to the Information system via LAN/WAN and Internet applications/servers respectively. Working in the education industry, your role will involve training

Help Desk Analyst II

Robert Half

Belton, Missouri, USA

Full-time

Description We are seeking a skilled and customer-focused Help Desk Tier 2 Technician to provide high-quality technical support and white-glove customer service. This role is responsible for resolving escalated IT issues, managing IT assets, supporting onboarding/off-boarding processes, and maintaining critical systems such as SharePoint, JIRA, and Office 365. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment while ensuring a seamless end-user experience.

Help Desk Analyst II

Robert Half

Auburn, Alabama, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Van Nuy, CA This role is within the IT services industry and requires a detail-oriented individual who is adept at problem-solving and providing technical assistance. Responsibilities: Troubleshoot and resolve issues related to Android Development and Cisco Technologies. Provide support and guidance for users utilizing Citrix Technologies. Assist in the management and maintenance of Mac Computer

Help Desk Analyst

Robert Half

Fairfax, Vermont, USA

Full-time

Description Primary Responsibilities: - Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access. - Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets. - Maintain accurate monthly inventory counts of all school-owned technology - Provide data exports for Annual Mailings - On demand tracking of 1:1 devices - First tier MDM requests, pushing apps, syncing troubleshooting and repair. - Manage and coo

Project Delivery Sr Analyst

Deloitte

Tallahassee, Florida, USA

Full-time

E-GPS-Consulting PDM-Technology-Project Delivery Sr. Analyst Do you enjoy working with cutting edge technology to solve tough problems? Our Technology group is comprised of deeply passionate and experienced professionals who guide clients through their most complex technology challenges. If you are seeking a role that offers you the opportunity to work with GPS clients through critical issues, consider a career in Deloitte's GPS Technology practice. Work you'll do As a Project Delivery Sr. An

Desktop Support/Help Desk Analyst

Odyssey Information Services

Seminole, Oklahoma, USA

Full-time

Role Overview: This is an onsite, hands-on position focused on supporting a variety of transitional IT projects within a Microsoft Azure environment. The role involves working with technologies like VMware, cloud solutions, Active Directory (AD), and Office 365 (O365). You will also provide recommendations and assist in implementing new tools and technologies to enhance organizational IT capabilities. Primary Responsibilities:Deliver IT support to end users by addressing hardware, software, a

Help Desk Analyst I

Robert Half

Fairfax, Vermont, USA

Full-time

Description Primary Responsibilities: - Create, manage all staff, student and parent accounts for AD login, email, Office 365, Schoology and SIS access. - Primary contact for Tier 1 Desktop Support incidents involving accounts, password resets. - Maintain accurate monthly inventory counts of all school-owned technology - Provide data exports for Annual Mailings - On demand tracking of 1:1 devices - First tier MDM requests, pushing apps, syncing troubleshooting and repair. - Manage and coo

Help Desk Analyst I

Robert Half

Chattanooga, Tennessee, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Chattanooga, Tennessee. In this role, you will be the primary contact for technical support, ensuring smooth operations of hardware, software, and network-related issues within an educational setting. Responsibilities: Provide frontline support by answering, logging, and resolving incoming help desk inquiries through various communication channels. Handle basic troubleshooting and support for a

Sr. Data Analyst

Randstad Digital

Remote or St. Louis, Missouri, USA

Contract

job summary: Responsibilities: Candidate must be a well seasoned candidate with a deep understanding of:Normalizing dataData Structure and able to identify best practicesSQL- Structure, independently write queries, perform extractsExcel and Power Query, independently transform ask into meaningful visualized data location: Saint Louis, Missouri job type: Contract salary: $38 - 48 per hour work hours: 8am to 5pm education: Bachelors responsibilities: MS Power Automate, independently create p

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk Analyst II

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description We are offering a job opportunity for a Help Desk Analyst II to join our team in Pittsburgh, Pennsylvania. The successful candidate will be responsible for providing complex system support services, troubleshooting system applications and interfaces, and coordinating standard service requests to resolution groups and vendors. This role also involves maintaining the service desk knowledge base and participating in the development and maintenance of service desk procedures and document

Help Desk Analyst

Robert Half

Phoenix, Arizona, USA

Contract

Description We are offering a contract for a permanent position in Phoenix, Arizona for a Help Desk Analyst in the Chemicals Manufacturing industry. The role involves providing user-friendly ICT support to internal customers, offering first-line support for incidents and requests, and implementing improvements to enhance the system's overall performance. Responsibilities: Provide first-line incident and request support to swiftly restore user operation and prevent recurring issues Install necess

Help Desk Analyst II

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are offering a permanent employment opportunity for a Help Desk Analyst II in Boston, Massachusetts. This role involves providing efficient and comprehensive technical support in a dynamic workplace, with a focus on Windows environments, desktop imaging, and deploying patches/security fixes. Responsibilities: Provide comprehensive Help Desk/Service Desk Support, responding to and resolving customer inquiries in a timely manner. Utilize various imaging tools such as KACE, SCCM, and

Help Desk Analyst II

Robert Half

Meriden, Connecticut, USA

Contract

Description We are in the process of hiring a Help Desk Analyst II to join our team in the Healthcare/NHS industry, located in Meriden, Connecticut, United States. This role offers a long-term contract employment opportunity. As a Help Desk Analyst II, you will be the primary contact for technical assistance for our customers. Your duties will include remote troubleshooting, determining solutions for technical issues, guiding customers through problem-solving processes, and providing information

Business or System Analyst/Technical - Senior

Randstad Digital

Remote or Colorado, USA

Contract

job summary: As a Business Analyst: Business Systems Analysts are responsible for understanding and translating the needs of the business with the use of technology. They ensure their deliverables are aligned with business need and requirements, provide advice, and work cross-functionally with the project team. Experience leading different project roles is beneficial for success in this role. They possess strong inter-personal communication skills and time management skills with a strong abilit

Help Desk Analyst

Robert Half

Boston, Massachusetts, USA

Full-time

Description Robert Half is seeking a qualified Tier 1 IT Support Analyst to join a Boston-based investment management firm, offering support across a range of hardware and software systems within their investment management firm. This role involves providing first level technical IT support to users, troubleshooting issues, and offering solutions under tight deadlines within the financial industry. Key Responsibilities: Provide rapid resolution to end-users IT related issues via email, telephon

Project Delivery Senior Analyst

Deloitte

Boston, Massachusetts, USA

Full-time

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in

Help Desk Analyst III

Robert Half

Jacksonville, Florida, USA

Full-time

Description We are offering an engaging opportunity for a Help Desk Analyst in Jacksonville, Florida. The role entails taking care of customer inquiries, maintaining accurate records, and processing applications while working in a dynamic environment. The employment opportunity is contract to permanent position. Responsibilities: Handle the process of onboarding new team members, including processing forms and submitting PC requests for imaging and deployment Manage exits by disabling accounts