senior helpdesk analyst Jobs

Refine Results
1 - 20 of 1,153 Jobs

Help Desk Analyst

InfoPeople Corp

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Need locals who can be onsite all 5 days Promptly answer help desk phone Required 3 Years Promptly respond to help desk emails Required 3 Years Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Required 3 Years Perform agency computer repairs, as needed Required 3 Years Install software/updates on agency computers as needed Required 3 Years Assist senior technical staff as requested with lower level job tasks such as acquiring data an
Easy Apply
Posted 3 days ago | Updated 2 days ago

Help Desk Analyst

DVARN

•

Dover, Delaware, USA

Contract

Help Desk Analyst Location: Dover, DE ( Onsite: 1 day a week (WED) ) Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures. Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents. This is a diverse business process environment that requires independent critical thinking. Basic troubleshooting of LAN/WAN issues
Easy Apply
Posted 9 hours ago

Need Help Desk Analyst in Harrisburg, PA - Onsite - Need Local candidates

Sarum LLC

•

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They
Easy Apply
Posted 6 days ago | Updated 11 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

•

Sandy Springs, Georgia, USA

Full-time

Description Our client is in need for additional support on their Helpdesk. They are in need of some extra resources in support of their helpdesk and taking calls, helping with getting remote access and vpn issues set up. They would like candidates to be very polished, professional, very logical in their thinking and how they ask and answer questions. This client uses ServiceNow so experience with that would be a plus. This will be a contract with potential to hire. Skills Help desk, Phone suppo
Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst

Radiant System, Inc

•

Chicago, Illinois, USA

Contract

Title: Help Desk Analyst Location: : Chicago, IL 60637 United States Duration: 03+ Months Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent prob
Easy Apply
Posted 15 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

TEKsystems is seeking multiple help desk technicians to support one of our Fortune 500 clients here in Appleton, WI. The support roles will be partially on site, partially remote. Ideal candidates will have at least an associate's degree in information technology or computer science. We are requiring at least six months of help desk support experience. Please apply directly for more information. Principal Duties and Responsibilities: Diagnoses problems and fully supports (installs, troubleshoot
Posted 1 day ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are in search of a Help Desk Analyst I to be part of our team. This role is located in Houston, Texas, United States, and operates within the IT industry. We are offering a long term contract employment opportunity. Responsibilities: Provide support to users in troubleshooting and resolving issues with Android development and Cisco technologies. Utilize Citrix technologies to aid in system support and maintenance. Maintain and troubleshoot Mac computers, ensuring optimal performa
Easy Apply
Posted 8 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

TEKsystems is looking for a dedicated Service Desk Analyst to join our team. As a Level 1 Service Desk Analyst, you will learn and support a variety of general IT issues and applications, including Salesforce, Office 365, and SharePoint. In this role, you will handle incoming phone calls, check on open tickets, and manage emails. On average, you can expect to take between 17-35 calls a day. Job Duties: Handle and analyze incoming requests related to PC hardware, software, and telephone issues.
Posted 1 day ago | Updated 8 hours ago

Help Desk Support Analyst

Masterapp Labs

•

Richmond, Virginia, USA

Contract

Job Title: Help Desk Support Analyst Location: Virginia State Police (Onsite 5 days per week) Interview Type: In-person interview required Work Eligibility: Candidate must physically reside within the U.S. for the duration of the assignment. Notes: Onsite work required (5 days per week). In-person interview required. Candidate must reside in the U.S. throughout the assignment. Job Description: Assist agency personnel with problem resolution by properly routing VITA support tickets and ensuri
Easy Apply
Posted 1 day ago | Updated 14 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

Description: We are seeking a dedicated and customer-focused Help Desk Analyst to join our Level 1 Service Desk team. In this role, you will handle incoming phone calls, manage open tickets, and respond to emails. On average, you can expect to take between 17-35 calls per day. You will receive comprehensive training on our highly customized Salesforce application, as well as support for O365, SharePoint, and a variety of other applications. Key Responsibilities: End User Support:Handle incoming
Posted 8 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Milwaukee, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Job Description: Are you passionate about IT and love working with technology? We are on the lookout for dynamic and enthusiastic individuals to join our team as Help Desk Analysts. We are replacing two of our current contractors with stronger candidates who possess a robust general IT knowledge, understand enterprise and SaaS applications, general networking, and provide top-notch customer service. If you are ready to take on new challenges and grow with us, this is
Posted 20 hours ago | Updated 8 hours ago

Help Desk Support Analyst

General Dynamics Information Technology

•

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Computer Support, Internet Troubleshooting, IT Help Desk, Troubleshooting, Troubleshooting Software Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: General Dynamics Information Technology (GDIT) has opportunities for motivat
Posted moments ago

Help Desk Analyst I

Robert Half

•

Norwich, Connecticut, USA

Full-time

Description We are welcoming a success-driven Help Desk Analyst I to join our team in the non-profit sector, located in Norwich, Connecticut. This position offers a contract to permanent employment opportunity. As a Help Desk Analyst I, you will be the primary contact for customers requiring technical assistance, both via phone and email. Your responsibilities will include remotely troubleshooting issues, providing accurate information on IT products or services, and updating customer status and
Easy Apply
Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

Los Angeles, California, USA

Contract

Description We are on the lookout for a Help Desk Analyst I to join our team in Chatsworth, California. You will be a part of our dynamic team, where your primary responsibilities will involve assisting with Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. This role offers a short term contract employment opportunity. Responsibilities: Troubleshoot and resolve issues related to Windows environments, including Windows 11 servers and desktops. Utilize Microsoft GCC
Easy Apply
Posted 8 hours ago

Help Desk Analyst II

Robert Half

•

Nashville, Tennessee, USA

Contract

Description We are recruiting for a Help Desk Analyst II to join our team in Nashville, Tennessee. This role is crucial to our team as it requires managing vendors, handling physical tasks, and providing excellent customer service. This permanent opportunity will involve providing remote IT support, maintaining hardware, and communicating effectively with both team members and clients. Responsibilities: Manage relationships with vendors such as HP, Phone, and printer partners Handle physical ta
Easy Apply
Posted 8 hours ago

Help Desk Analyst I

Robert Half

•

Livingston, California, USA

Full-time

Description We are offering a temporary to permanent employment opportunity for a Help Desk Analyst I in the Manufacturing industry. The role is based in Livingston, California, 95334-0457, United States. The Help Desk Analyst I will be the initial point of contact for users encountering issues or queries regarding IT systems. This role involves providing solutions to basic technical problems, escalating complex issues to higher-level support, and ensuring optimal user satisfaction. Responsibil
Easy Apply
Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Local support of the NYC office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone and Printer setups etc. Implementation of applications and software upgrade
Posted 2 days ago | Updated 7 hours ago

Help Desk Analyst (DE local only)

Morph Enterprise LLC

•

Dover, Delaware, USA

Contract

Title: Help Desk Analyst 3 Location: Dover Shift: 10:30 am to 7pm Onsite: 1 day a week (WED) Orientation and initial training will require them to be on site (est. 1 week) Interview: One phone call and one Teams meeting Role Description: This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers. The technician troubleshoots, resolves, documents, and escalates tickets as necessary. Excellent communication and customer service skills are a must. The
Easy Apply
Posted 1 day ago

Help Desk Analyst II

Robert Half

•

Dublin, Ohio, USA

Contract

Description We are in the search for a Help Desk Analyst II to be part of our team in the healthcare industry, based in Dublin, Ohio. As a Help Desk Analyst II, you will be crucial in managing operational efficiency and providing a seamless technology experience for our team members. This role involves managing requests, troubleshooting key systems, and supporting end-user needs in an effort to minimize downtime and enhance productivity. Responsibilities: Efficiently respond to and manage user r
Easy Apply
Posted 8 hours ago

Help Desk Analyst II

Robert Half

•

Dublin, Ohio, USA

Contract

Description We are on the lookout for a Help Desk Analyst II to join our team in the healthcare and social assistance industry, based in Dublin, Ohio. As a Help Desk Analyst II, your role will mainly involve managing customer support requests, updating systems, and providing essential troubleshooting. You will also be tasked with managing security badges, conducting basic support tasks, and tracking IT assets to ensure optimal operational efficiency. Responsibilities Efficiently manage and resp
Easy Apply
Posted 8 hours ago