•Essex Junction, Vermont, USA
Job Title: HP L3 Engineer Location: Essex Junction, VT POSITION SUMMARY: The function of the HP Level is to act as a lead customer issue resolution engineer and take ownership of all assigned tickets. A secondary function is to act as a mentor to other engineers as assigned and to develop internal certification criteria and curriculum. Level 3 Engineers will also perform the duties of Level 2 Engineers- Training Coordinator/provider, QA Engineer and Escalations Manager as assigned and certified