knowledge base Jobs in salt lake city, ut

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IT Support Specialist

Russell Tobin

•

South Jordan, Utah, USA

Full-time

Job DescriptionJob DescriptionLarge company within the Financial Industry is seeking someone with IT Support Experience or Recent grad in Technologies Location: South Jordan, UT Contract duration: 6-12 months (possible extension or perm) Job Model: On-Site Pay Rate: $20/h - $21/h Description: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of c
Posted 2 days ago | Updated 7 hours ago

Service Desk Chat Agent

Hired by Matrix

•

South Jordan, Utah, USA

Full-time

Job DescriptionJob DescriptionPosition Type: ContractOnsiteRequired: Excellent customer service and communication skills required.Problem solving skills.Self-Motivated.2 to 5 years of chat experience.2 to 5 years of proven, qualified related work experience in a comparable complex and fast paced work environment.Preferred work experience in technical support role but not required.High school diploma or GED with relevant work experience is required.Responsibilities: The Service Desk Chat Agent i
Posted 5 days ago | Updated 8 hours ago

Technical Support | Customer Success

truDigital Signage

•

Cottonwood Heights, Utah, USA

Full-time

Job DescriptionJob DescriptionAre you passionate about providing exceptional customer experiences and solving complex technical challenges? Trudigital is looking for a dedicated Technical Support and Customer Success Agent to join our growing team. In this role, you will ensure our clients have the best experience with our digital signage solutions, helping them troubleshoot issues and empowering them to use our platform to its fullest potential. About Trudigital: We pride ourselves on our excep
Posted 13 days ago | Updated 7 hours ago

Tech Support (257964)

ASK Consulting

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South Jordan, Utah, USA

Full-time

Job DescriptionJob Description"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Tech Support Location: South Jordan UT 84095 Duration: 6 Months Contract Pay Range is $21/hr. on W2 Schedule: 5 days onsite Job Description: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x36
Posted 2 days ago | Updated 8 hours ago

Service Desk Agent - Onsite in Salt Lake City, UT

Unisys

•

West Valley City, Utah, USA

Full-time

Job DescriptionJob Description What success looks like in this role: 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and workload to meet predetermined service levels. Maintain data accuracy in our contact managemen
Posted 13 days ago | Updated 7 hours ago

Desktop Support

Kforce Technology Staffing

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Remote or Lehi, Utah, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Desktop Support in Lehi, UT. Summary: The team supports corporate users with any system issues they may experience. This role involves issue resolution rather than just triage and ticket escalation. Qualified candidates must be adept at troubleshooting OS, software, hardware, and connectivity issues. While there is a knowledge base for reference, candidates should be able to provide support without relying heavily on it. The Service Desk
Posted 30 days ago | Updated 4 hours ago

Technical Support Representative (BC & AB)

Readymode

•

Remote or Vancouver, British Columbia, Canada

Full-time

Job DescriptionJob DescriptionSalary: Technical Support Representative Responsible for providing high level technical support to end-users via phone, email, and chat which include troubleshooting VOIP issues and connectivity problems. Assist with post account setup training, collaborating with cross-functional teams for any additional support needed and maintaining knowledge base articles while documenting issues. Roles and Responsibilities Provide technical support to end-users via phone, emai
Posted 5 days ago | Updated 1 day ago

Adobe Commerce Support Engineer

Kforce Technology Staffing

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Remote or Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Adobe Commerce Support Engineer in Washington, DC. Key Tasks: * Technical Support and Troubleshooting: Adobe Commerce Support Engineer will provide expert-level support for Adobe Commerce (Magento), addressing issues related to configuration, functionality, and performance. Troubleshoot and resolve platform-related incidents efficiently, ensuring minimal downtime * Issue Prioritization and Assessment: Evaluate incoming support requests, a
Posted 15 days ago | Updated 4 hours ago

Call Center Agent

Optima Marketing Systems USA LLC

•

Remote or Miami, Florida, USA

Full-time

Job DescriptionJob DescriptionJob Title: Call Center Agent Location: Remote (Work from Home) Job Type: Full-time Contract Are you skilled at building rapport and providing excellent customer service? Join our team as a Call Center Agent and work from the comfort of your own home! Responsibilities: Manage incoming and outgoing calls to schedule appointments with customers.Provide information about the products and services of our Special Days EventTroubleshoot and resolve product issues and conce
Posted 60+ days ago | Updated 8 hours ago

Client Response Services Agent

SGA

•

Draper, Utah, USA

Full-time

Job DescriptionJob Description Responsibilities : Address end user queries and issues via phone, e-mail and chat support.Provide world class quality of service to end users throughout the resolution process.Engage engineering teams and product owners to assist with troubleshooting as needed.Perform 'cradle to grave' ownership of all issues reported to the helpdesk by providing timely updates to end users and by constantly following up with escalation teams until the issue is resolved.Demonstrat
Posted 60+ days ago | Updated 7 hours ago

SOC Analyst

New Era Technology

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Remote or Hartford, Connecticut, USA

Full-time

Job DescriptionJob DescriptionAbout the opportunity: New Era Technology is seeking an experienced SOC analyst. This is a full-time remote opportunity. See below for more details. Responsibilities:Monitor, analyze, and respond to security alerts and SOC notifications.Execute playbooks and implement mitigations using SOC tools and technologies.Collaborate with team members on SOC process, procedure, and service/platform improvements.Handle tasks and responsibilities assigned through the ticketing
Posted 15 days ago | Updated 7 hours ago

Application Support Engineer

TekLeaders, Inc

•

US

Full-time, Part-time, Contract, Third Party

Role: SaaS Engineer x2 Automation/DevOps & Administration/Process Improvement Location: Remote / EST Hours Job Description Summary Sr. Application Support Engineer- Automation/DevOps Responsibilities: Build custom integrations to connect core enterprise collaboration tools and enterprise software/services Identify and engineer workflow automation solutions API Development Source Control management Assist with audit/investigation and remediation work to reduce the number of available applicatio
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Posted 8 days ago | Updated moments ago

Adobe Commerce Support Engineer

Tential

•

Remote or Washington, District of Columbia, USA

Contract

Our client, a leading Scientific Association, is looking for a highly skilled Adobe Commerce Support Engineer to join our team and provide technical support and maintenance for our Adobe Commerce platform. This role requires in-depth knowledge of Adobe Commerce (Magento) and involves troubleshooting, diagnosing, and resolving technical issues to ensure optimal platform performance. The ideal candidate will have a strong support background and the ability to assess and prioritize tasks efficientl
Posted 14 days ago | Updated 6 hours ago

Bioproduction Technical Support Specialist

Thermo Fisher Scientific

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Remote or Franklin, Massachusetts, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing so
Posted 40 days ago | Updated 10 hours ago

Systems Engineer

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Enterprise Solutions is seeking a remote Systems Engineer- IAM to join an innovative and exciting company that specializes in healthcare services. Responsibilities of a Systems Engineer- IAM- Support the design and planning of technology solutions that align with the business' needs. This can consist of collaborating with vendors, other IT teams, and leadershipHelp define and document Standard Operating Procedures (SOP's) and best practices for their respective technologiesContribute to t
Posted 5 days ago | Updated 5 hours ago

Help Desk Analyst II

Robert Half

•

Remote or Seattle, Washington, USA

Full-time

Job DescriptionJob DescriptionRobert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35
Posted 6 days ago | Updated 7 hours ago

Agile Product Owner Senior Director

Cigna

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Remote or St. Louis, Missouri, USA

Full-time

Express Scripts' Business Product Operations (BPO) team serves as a liaison between the business and technology to ensure capabilities support complex, large-scale implementations, new product/product enhancements and client commitments. This position is responsible for BPO technical capabilities which includes management, oversight, and implementation of enterprise-wide, large-scale cross-functional initiatives or as a primary stakeholder to those initiatives. The BPO is responsible for busines
Posted 5 days ago | Updated 10 hours ago

Customer Experience Specialist

Linen Chest

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Remote or Laval, Quebec, Canada

Full-time

Job DescriptionJob DescriptionCompany Description Join Our Team as a Customer Experience Specialist! Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team! As a Customer Experience Specialist, you ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optim
Posted 22 days ago | Updated 6 hours ago

Sr. Solution Architect - REMOTE from any EST or CST time zone

CNO Services, LLC

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Remote or Carmel, Indiana, USA

Full-time

Salary Range : $112,900 - $169,300 Annual Job Details CNO Financial Group's IT team is hiring a Sr. Solution Architect to design solutions based on business requirements under limited technical direction. Solutions will range across a wide and diverse set of applications. This position will lead technical resources to successfully deliver solution goals across applications and technologies and provide guidance and feasibility analysis for project delivery teams. Come join our growing IT departme
Posted 22 days ago | Updated 16 days ago

Financial Aid Business Analyst

Stellar IT Solutions

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Remote or Chicago, Illinois, USA

Full-time, Part-time, Third Party, Contract

Job Title: Financial Aid Business Analyst Job Location: 100% Remote Interview: 1 Step video Job Duration: C2H Job Description: We are looking for a skilled and proactive Financial Aid Business Analyst to join our team. The ideal candidate will bring substantial experience in Financial Aid processes and system administration, particularly with platforms such as Banner Financial Aid, ProSAM, or PowerFAIDS. This role requires a strong foundation in system administration and the ability to review
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Posted 60+ days ago | Updated 2 hours ago