ivr Jobs

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Call Center Software Engineer (IVR, Cxone)

HireBlazer

•

Remote

Contract

Role: Call Center Software Engineer (IVR, Cxone) Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone.Strong skills in Studio, scripting.The work this team does often involves customization for large enterprise Clients.We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspec
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Posted 2 days ago

Ivr Developer

TEKsystems c/o Allegis Group

•

Omaha, Nebraska, USA

Full-time

Description We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR, Cyara, Avaya, Genesys, Amazon connect, Watson and Nuance. The successful candidate will be responsible for designing, developing, and maintaining interactive voice response (IVR) systems to enhance customer experience and streamline operations. Skills Java, ivr Top Skills Details Java,ivr Additional Skills & Qualifications Qualifications: Technical Skills: o Proficient
Posted 3 days ago | Updated 8 hours ago

IVR Chatbot Developer

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYNO C2CMUST BE LOCAL TO NEWARK, NJ Our direct client is seeking an IVR Chatbot Developer for a 12 month contract in Newark, NJ. (must be local) Requirements: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars? Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce)
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Posted 2 days ago

IVR BA - Spanish

NodeLogix

•

Charlotte, North Carolina, USA

Contract

Bill Rate/Salary Conversion: $50/HR ON W2 Location: Charlotte, NC 4x/week onsite Contract Length: Through EOY 2025 and likely beyond USC/Visa: W2 only Must be able to convert with our client and not require sponsorship Why is this REQ open? Team expansion due to working on Spanish language bots in the IVR Top Requirements: BA experience (3-5 years) IVR experience preferred, chat bot experience ok (conversational platform) Fluent in Spanish language UAT testing experience can write test scr
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Posted 12 days ago | Updated 2 days ago

Nice CXOne IVR Lead Developer

United Technology

•

US

Third Party

About the Role: We are seeking a highly skilled NICE CXone IVR Lead to drive the design, development, and optimization of IVR (Interactive Voice Response) solutions on the NICE CXone platform. The ideal candidate will have extensive experience in CXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio. Lead the end-to-end implementation and i
Posted 17 days ago | Updated 17 hours ago

IVR Developer

Virisha LLC

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Austin, Texas, USA

Contract

Hi, .. Position : IVR Developer Duration: 6 months with extensions to follow Location : 3days Onsite at Austin, Texas OR Omaha, Nebraska Meeting Summary IVR Developer Backfill extra notes outside of JD o This is a backfill for previous candidate She was a strong performer quick learner and picked up IVR fast as she was a Java DevSupported well by the team during ramp-up.o Skill Highlights: Excellent IVR knowledge, including Google Dial-up.Familiar with AgentIC (AI service-based tool).Strong co
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Posted 6 days ago

IVR Chatbot Developer / Newark, NJ / Hybrid

Keanesoft

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Newark, New Jersey, USA

Full-time, Third Party

Job Title: Developer Special skillset Alternate Job Title: IVR Chatbot Developer (Genesys focus) level 3 Location: Hybrid- Newark, NJ Duration: 9-12 mo. Positions: 3 Client: Infosys/Prudential Financial Requirements: - Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applicati
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Posted 24 days ago

IVR Business Systems Analyst

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYMUST BE LOCAL TO NEWARK, NJ**NO C2C Our direct client is seeking an IVR Business Systems Analyst for a 9-12 month contract Hybrid in Newark, NJ (must be within driving distance to office) Client is seeking a consultant with a proven track record in leading strategic insurance programs and AI-driven transformations. This role requires a deep understanding of product delivery processes, actionable business intelligence, data modeling, and governance, especially within the insurance industr
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Posted 5 days ago | Updated 2 days ago

IVR (Lex) Chatbot Developer

SPECTRAFORCE TECHNOLOGIES Inc.

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Remote

Contract

Title: Developer - IVR Chatbot level 3 Location: Hybrid - Newark, NJ Duration: 9-12 Months ** AWS Lex for IVR voice bot development is a key skill ** - Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.- Experience with management and development of speech recognition systems and grammars- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google C
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Posted 30 days ago

UX Designer - IVR

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in search of a talented UX Designer - IVR in San Antonio, TX. Overview: We are seeking experienced IVR Designer to develop and optimize cloud based IVR solutions that enhance our member's experience. UX (user experience) designers are responsible for improving the user's experience of using a product, such as making it easier to use and more enjoyable. This typically applies to computer hardware or software. UX Designers work with developers, analysts, and
Posted 6 days ago | Updated 1 day ago

IVR Chatbot Developer (Genesys)

MDMS Recruiting

•

Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 17 days ago | Updated 2 days ago

Position for IVR developer with Genesys experience in Newark NJ/PA Hybrid

IRIS Software, Inc.

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Newark, New Jersey, USA

Third Party, Contract

Hi , I hope you're doing well. We have a great opportunity with one of IRIS's Banking clients in Newark NJ is looking for the Sr IVR developer Newark NJ Hybrid. Please Share your Resume if you are interested Java Technical Lead , with hands on experience but Lead is must to have. Spark experience is also must to have. Skills IVR voice bot development is a key skill ** Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with
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Posted 30 days ago

IVR/ Chatbot Developer

Sage IT Inc

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Texas, USA

Contract, Third Party

Alternate Job Title: IVR Chatbot Developer (Genesys focus) level 3 Location: Hybrid- Newark, NJ Duration: 9-12 mo. Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars? Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cro
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Posted 31 days ago | Updated 2 days ago

Business Analyst - ACD/IVR, Nice CXOne

People Force Consulting Inc

•

Remote

Contract

As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for ACD/IVR builds.Collaborate with stakeholders to understand their needs and tr
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Posted 2 days ago | Updated 19 hours ago

Genesys Cloud Developer IVR Developer

Accuro Group

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North Carolina, USA

Third Party, Contract

Genesys Engineer 5+Years Deerfield, NJ | Iselin, NJ(South) | Austin, SCV or Dallas. Contract Role This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools - Expert Experience working with Cloud Technologies
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Posted 60+ days ago | Updated 2 days ago

Business Systems Analyst with IVR systems / Newark, NJ

Keanesoft

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Newark, New Jersey, USA

Full-time, Third Party

Job Title: Business Systems Analyst Location: Role will be hybrid, preferably in Newark or Ft. Wash offices (open to other hybrid office locations) Duration: 9-12 mo. Location: Hybrid- Newark, NJ Positions: 1 Client: Infosys/Prudential Financial Job Description: We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective solutions. The ideal candidate will have a proven track record in leading strategic insurance programs and AI-driven transformat
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Posted 24 days ago

Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform)

E-Solutions, Inc.

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California, USA

Third Party

Title: Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform) Location: Remote Duration: Contract JD: Responsibilities: - Gather and document business requirements for ACD/IVR builds. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Work closely with the engineering team to ensure accurate translation of requirements into technical solutions. Conduct data analysis to identify trends and insights that inform decisi
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Posted 3 days ago | Updated 2 days ago

Software Engineer - IVR Solutions PA2025Q1JB034

SS&C Technologies Inc

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Kansas City, Missouri, USA

Full-time

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Software Engineer Location: Braintree, MA or Kansas City, MO | Hybrid Get To Know Us: SS&C is leading the way. We continue to loo
Posted 47 days ago | Updated moments ago

Genesys developer

Stanley David and Associates

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Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 9 days ago | Updated 4 days ago

Information Technology Manager (IT Systems Architect)

Fairfax County Government

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Fairfax, Virginia, USA

Full-time

Fairfax County boasts a top-notch school system, safe neighborhoods, thousands of acres of parkland, and bustling town centers. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the county's future. Land Development Services (LDS) is the steward of the county's land development and building construction codes and regulations, and its staff mem
Posted 4 days ago