it service manager Jobs in illinois

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IT Service ManagerJob Title - IT Service Manager

Talent GroupCompany Name - Talent Group

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Remote

Full-time

Job Description: Define the purpose, objective, scope, and principles of one or more ITSM processes, ensuring all aspects are fit for purpose and use.Enforce, monitor, report on, and improve organizational compliance with governing policies and processes.Govern the process maturity roadmap in alignment with ITIL/ITSM best practices, organizational policies, regulatory requirements, and business need.Job Duties Design, sponsor, and champion processes requirements and improvements across the Enter

IT Service Delivery Manager - SrJob Title - IT Service Delivery Manager - Sr

Huntington BankCompany Name - Huntington Bank

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Remote or Columbus, Ohio, USA

Full-time

Description The IT Service Delivery Manager supervises assigned teams within the Enterprise Payments organization in the development and maintenance of specific applications or functions. This resource will play an integral part in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. This team will consist of developers, business analysts and QA testers. Huntington Payments is accelerating the establis

Senior Director, IT Service Desk (Contact Center) HybridJob Title - Senior Director, IT Service Desk (Contact Center) Hybrid

Kaiser PermanenteCompany Name - Kaiser Permanente

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Remote or Corona, California, USA

Full-time

Description: This person must reside in a state where Kaiser Permanente does business. This includes CA, OR, WA, CO, HI, MD, VA, DC, GA. Job Summary: In addition to the responsibilities listed below, this Senior Director position is also responsible for leading and overseeing 24/7 IT Service Desk operations, ensuring the delivery of high-quality support for applications, infrastructure, and systems across the organization. This role will focus on achieving first contact resolution, managing del

Oracle Utilities CC&B and MDM Shared Service ManagerJob Title - Oracle Utilities CC&B and MDM Shared Service Manager

Red Clay ConsultingCompany Name - Red Clay Consulting

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Remote or Atlanta, Georgia, USA

Full-time

Job DescriptionJob DescriptionAs the Shared Service Manager, you will report to the Director, Shared Service and lead the implementation partner relationships to oversee all aspects of development, support, integration, and management of Oracle Utilities Customer Care and Billing (CC&B) and meter-to-cash flow within our Shared Services portfolio. This role requires a deep understanding of Oracle CC&B, MDM, C2M, solutions, strong leadership abilities, and the ability to effectively communicate wi

Service Desk Manager - ISA II - User Support Tier IIJob Title - Service Desk Manager - ISA II - User Support Tier II

Illinois Secretary of StateCompany Name - Illinois Secretary of State

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Springfield, Illinois, USA

Full-time

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Advisor II - User Support Tier II Division: Technical Services Union: IFT Location: 2701 S Dirksen Pkwy, Springfield, IL - Sangamon County Salary: Starting at $7,266.00 monthly - commensurate with experience Overview: Serves as a senior advisor to Tier 2 technical support. This individual is responsible for overseeing and optimizing the ServiceNow/Web Helpdesk system operations, advising on request rout

Service Level ManagerJob Title - Service Level Manager

SAICCompany Name - SAIC

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Scott Air Force Base, Illinois, USA

Full-time

Job ID: 2415116 Location: SCOTT AFB, IL, US Date Posted: 2024-11-26 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The National Security Customer Group of SAIC is seeking a Business Systems Analyst to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois

Dealer Service Program ManagerJob Title - Dealer Service Program Manager

Hire ExcellenceCompany Name - Hire Excellence

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Buffalo Grove, Illinois, USA

Full-time

Job DescriptionJob DescriptionDealer Service Program Manager (HYBRID) Salary of $120,000-$140,000 PLUS Bonus!HYBRID work opportunityBlue Cross Blue Shield medical, dental and vision401 (K) match and Profit-Sharing PlanTuition ReimbursementShort and Long-Term DisabilityHealth club supplement and wellness programIdentity theft protectionDealer Service Program Manager Responsibilities: Provide recommendations to improve Dealer network issues Create a strategic network improvement plan identify defi

Customer Service Operations ManagerJob Title - Customer Service Operations Manager

Mai PlacementCompany Name - Mai Placement

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Remote or Irvington, New Jersey, USA

Full-time

Job DescriptionJob DescriptionCustomer Service Operations Manager Irvington, New Jersey (In-Person) $125,000 $175,000 annually, based on experience. Company Overview We are a fast-growing company dedicated to delivering exceptional customer experiences. Our mission is to provide outstanding service across all touchpoints, including online sales through phone, live chat, and email support. Join a team where innovation meets excellence, and your leadership will make a tangible impact. Position O

Self Service Knowledge ManagerJob Title - Self Service Knowledge Manager

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Dubuque, Iowa, USA

Contract

RESPONSIBILITIES: Kforce is seeking a Self Service Knowledge Manager for a remote contract role. Summary: In this role, the Self Service Knowledge Manager will be responsible to implement a Knowledge Management (KM) framework across all business units. They will be responsible for the setup, governance, adoption, and success of the new framework. In addition, the Self Service Knowledge Manager will drive continuous improvement of this framework in collaboration with key stakeholders across the b

Account Service ManagerJob Title - Account Service Manager

RESULTICKSCompany Name - RESULTICKS

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Elk Grove Village, Illinois, USA

Full-time

Job DescriptionJob DescriptionTitle: Account Service Manager Job Function: Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions that deliver top-line growth through connected experiences. Outcomes-focused and enabled by its proprietary cookie-independent identity resolution t

Regional Account Manager, Manufacturing Established Customers - ERP, EAM, Field Service ManagementJob Title - Regional Account Manager, Manufacturing Established Customers - ERP, EAM, Field Service Management

IFSCompany Name - IFS

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Itasca, Illinois, USA

Full-time

Job DescriptionJob DescriptionCompany Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters at the Moment of Service . Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and o

Service Delivery ManagerJob Title - Service Delivery Manager

GovCIOCompany Name - GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational readiness, user support, and compliance with cybersecurity and privacy requirements. This position demands strategic oversight, technical expertise, and the ability to collaborate across teams to achieve operational excellence. This position will be primarily remote, with occasional onsite requirements at the client's headquarters in Washington, D.C

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Excited job opportunity, located in the heart of innovation, a forward-thinking organization is seeking a full-time IT Service Desk Supervisor to join their cutting-edge tech support team. They are a company that values technological excellence and customer satisfaction, utilizing the latest ITSM tools and ITIL best practices to stay ahead of the curve. Are you ready to take your IT career to the next level? This role offers an exciting opportunity to not only showcase your technical prowess but

Dental IT Manager - RemoteJob Title - Dental IT Manager - Remote

Shared Practices GroupCompany Name - Shared Practices Group

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Remote or Scottsdale, Arizona, USA

Full-time

Job DescriptionJob DescriptionDescription: IT Manager Job Description At Shared Practices Group LLC, we re seeking an experienced IT manager who has the technological skills to make us even more efficient. This person will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth. This is a remote position and thi

Sr. IT Program ManagerJob Title - Sr. IT Program Manager

Scigon SolutionsCompany Name - Scigon Solutions

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Chicago, Illinois, USA

Full-time

Responsibilities: Assist the hiring manager with staffing requirements, ensuring smooth operations and effective team management. Deescalate situations and resolve conflicts within the team. Organize and create meeting decks weekly to provide structured updates and information. Champion the hiring manager's needs, ensuring their requirements and objectives are met. Lead, manage, and earn the respect of staff through effective leadership and management skills. Provide expert advice to the hiring

Manager IT Asset ManagementJob Title - Manager IT Asset Management

CDWCompany Name - CDW

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Illinois, USA

Full-time

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. The Manager IT Asset Management leads the activities associated with managing all software and hardware technology assets in the enterprise. This role involves overseeing the IT Asset Management lifecycle, including softwar

IT Consulting Sales Director/ Business Development ManagerJob Title - IT Consulting Sales Director/ Business Development Manager

R Systems, Inc.Company Name - R Systems, Inc.

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Remote

Full-time

Key Responsibilities: Identify, target new business opportunities within the IT consulting space across diverse sectors. Engage with C-level executives, IT directors, and decision-makers to build long-term client relationships. Present and position IT consulting services, including digital transformation, cloud strategy, software development, and IT infrastructure solutions. Develop and implement comprehensive sales strategies to meet and exceed revenue goals. Stay up-to-date with IT consultin

IT Manager- Direct Acquisition Software DeliveryJob Title - IT Manager- Direct Acquisition Software Delivery

Progressive InsuranceCompany Name - Progressive Insurance

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Remote

Full-time

As an IT manager of the Direct Acquisition Software Delivery organization, you'll manage one or two of our Agile teams responsible for the delivery of new projects, features, and enhancements for our Unified Quoting application. These Agile delivery teams include business systems analysts, quality assurance analysts, and application developers. In this role, you'll coordinate the delivery of software, ensuring the optimal use of Agile routines and best practices. You'll also monitor and analyze

Senior Telecom (Service Assurance) Program ManagerJob Title - Senior Telecom (Service Assurance) Program Manager

Sincera Technologies, Inc.Company Name - Sincera Technologies, Inc.

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Remote

Full-time

Senior Telecom Program Manager Must have: 10+ years of experience in leading large scale multi-treaded OSS initiatives with specific experience in Service Assurance spaceTelecom OSS (Service Assurance) expert knowledgeTelecom network technology knowledge including voice (TDM telephony, VOIP, E911, etc.) and data (DS1/DS3/SONET/Wavelength Transport, Ethernet, ATM/Frame Relay, etc.) knowledgeProficient in use of PowerPoint/Excel/MS Project/JIRA in tracking, management , and status reporting of mul

SENIOR MANAGER, IT, DATA ANALYTICS DCRIJob Title - SENIOR MANAGER, IT, DATA ANALYTICS DCRI

Duke UniversityCompany Name - Duke University

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Remote or Durham, North Carolina, USA

Full-time

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,