incident manager Jobs

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Incident ManagerJob Title - Incident Manager

INFT Solutions incCompany Name - INFT Solutions inc

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New York, New York, USA

Contract, Third Party

Bachelor s degree in Computer Science, Electronics, or a related field. Understanding of ITIL Problem Management and Major Incident Management. Knowledge of platform services: Windows, Linux/Unix, Network, and Storage systems. Awareness of security and customer data protection. Strong decision-making and coaching skills. Analytical and problem-solving abilities, with the ability to multitask effectively. 6+ years of experience in Problem Management or Major Incident Management. Strong knowledge

Incident ManagerJob Title - Incident Manager

Innova Solutions, IncCompany Name - Innova Solutions, Inc

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Reston, Virginia, USA

Contract, Third Party

Innova Solutions has a client that is immediately hiring for an Incident Manager. Position type: Full Time, Contract Duration: 12 Months Location: Reston, VA (5 days onsite/week ) As an Incident Manager, you will be responsible for Closely coordinate with Command Center Incident Managers and Incident Analyst to manage incidentsExperienced with basic Incident Management processEyes on glass monitoring the Command Center mailbox and MS-Teams ChatsOwnership and use of the MS-Teams conference lin

Incident AnalystJob Title - Incident Analyst

LaSalle NetworkCompany Name - LaSalle Network

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Rosemont, Illinois, USA

Contract

LaSalle Network has partnered with a leading Food and Beverage Distributor that's in need of an Incident Analyst to join their team and leverage best practices in Incident, Problem, and Change Management across various arms of their business. This role is a Contract opportunity with the potential for extensions/conversion, and the job seeker must be based and able to work on-site in the Greater Chicago Area in order to be considered for this position. Incident Analyst Responsibilities: Ensure ti

Incident AnalystJob Title - Incident Analyst

EquiliemCompany Name - Equiliem

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Rosemont, Illinois, USA

Contract

Position Summary: The Incident Analyst will be responsible for driving service excellence, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and problems, and work to identify improvements that will ensure the stability of the business environm

Night Shift Cyber Incident Response EngineersJob Title - Night Shift Cyber Incident Response Engineers

Genius Road, LLCCompany Name - Genius Road, LLC

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Austin, Texas, USA

Contract

Night Shift Cyber Incident Response Engineers Location: Remote (must reside in the state of Texas)Contract: 12 18 monthsShift: 3rd Shift | Includes weekends, federal, and state holidays Note: These roles primarily support overnight shift work (5 PM 8 AM). We re only able to consider W-2 candidates - no subcontractors or third-party firms at this time We re seeking a team of 5 skilled Tier 2 Night Shift Incident Response Engineers to join a 24x7 Cybersecurity Operations Center supporting a large

Incident AnalystJob Title - Incident Analyst

Accede Solutions IncCompany Name - Accede Solutions Inc

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Rosemont, Illinois, USA

Full-time, Contract

Incident Analyst Role: HYBRID ScheduleDuration:06 Months Start:04/28/2025Position Summary: The Incident Analyst will be responsible for driving service excellence across all of Businesses, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and

Incident AnalystJob Title - Incident Analyst

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Rosemont, Illinois, USA

Contract

Incident Analyst Primary Location: Rosemont, Illinois V-Soft Consulting is currently hiring for an Incident Analyst for our premier client in Rosemont, Illinois. WHAT YOULL NEED: Technical Requirements and Certifications ITILv4 certified or demonstrate knowledge of ITIL best practices. ITIL Intermediate Certification. PMP Certified. Education and Experience Bachelor's degree in computer science or related IT field with 3 plus years of work experience in Global/Enterprise Support, Business Pr

Cisco ICM/CVP technical AnalystJob Title - Cisco ICM/CVP technical Analyst

Abacus Service CorporationCompany Name - Abacus Service Corporation

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Miami, Florida, USA

Contract

Job Title: Cisco ICM/CVP Technical Role Job Summary: The Cisco ICM/CVP Technical engineer responsible for the documenting, designing Cisco Intelligent Contact Management (ICM) and Cisco CVP call flows within NextEra Energy's Florida Power & Light (FPL) call center. This role ensures the documentation and design of current contact center solution to support the company's customer service efforts to migrate to Amazon Connect. Key Responsibilities: Document and design Cisco ICM/CVP call flows to su

Incident Manager Reston VA OnsiteJob Title - Incident Manager Reston VA Onsite

Global Applications SolutionsCompany Name - Global Applications Solutions

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Reston, Virginia, USA

Contract

Hello, Please check and let me know if you ll be interested Title : Incident Manager Location : Reston, VA (Onsite) Job Summary: Currently the shift works Thursday morning 1a-7a, Thursday night 7p-7a, Friday night 7p-7a and Saturday night 7p-7a. The shift alternates between the first half and second half of the week, each quarter. Experienced with basic Incident Management process Closely coordinate with Command Center Incident Managers and Incident Analyst to manage incidents Eyes on glass m

Incident Response & Forensics SpecialistJob Title - Incident Response & Forensics Specialist

Seneca Resources, LLCCompany Name - Seneca Resources, LLC

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New York, New York, USA

Contract

A NYS agency is seeking a highly technical Incident Response & Forensics Specialist. This position is a part of the IT Threat Intelligence group within the Cyber Security Operations Center and will be expected to provide direct support to the 24/7 Cyber Security Monitoring group as needed. The responsibilities include, but are not limited to, the following: Serve as a primary point of contact for client s CSOC & MSSP Cybersecurity Incident escalations. Interface directly with vendors & third par

Cisco ICM/IPCC AnalystJob Title - Cisco ICM/IPCC Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Coral Gables, Florida, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Cisco ICM/IPCC Analyst. Job Summary: The Cisco ICM/IPCC Analyst is responsible for the configuration, administration, maintenance, and troubleshooting of Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) systems within the company. This role ensures the efficient operation of contact center solutions to support the company's customer service efforts. Responsibilities: * Configure, administe

SAP Lead Configuration Analyst- ICMJob Title - SAP Lead Configuration Analyst- ICM

Princeton IT ServicesCompany Name - Princeton IT Services

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Full-time

Job Title: SAP Lead Configuration Analyst Location: Remote in Canada Duration: Contract Job Description: We are currently recruiting an SAP Lead Configuration Analyst for the SAP Business Support team. Viewed as proficient in SAP system implementation and support, this position presents an opportunity to an experienced SAP Business and Configuration professional to take the next steps in their career. Financial Services Collection & Disbursement-Application Lead as part of our establishe

SAP ICM/CDJob Title - SAP ICM/CD

Lorven Technologies, Inc.Company Name - Lorven Technologies, Inc.

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Full-time, Third Party, Contract

Job Title : SAP - ICM/CD Location : Remote (Canada) Duration: 12 Months Contract Qualifications: Minimum of 8 years relevant SAP experience. Hands on configuration experience required and required for this position. Experience in implementation of new SAP enhancements and conversions. Experience in setting up SAP banking, treasury and cash management configuration and testing. Experience should include the setup, testing and maintenance of house banks, and the integration of SAP with bank

Junior- Incident Response Analyst & Digital Forensics AnalystJob Title - Junior- Incident Response Analyst & Digital Forensics Analyst

AltezzasysCompany Name - Altezzasys

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Remote

Contract, Third Party

Role: Incident Response Analyst & Digital Forensics Analyst- around 3 years exp, will work Location: remote/ LOCAL TO NYC AND ABLE TO TRAVEL TO OUR OFFICE WITHOUT ISSUE Experience: 8+ Years PLEASE NOTE THIS POSITION WILL ALLOW CONSULTANT TO WORK REMOTELY. HOWEVER, AS PART OF AN INCIDENT RESPONSE TEAM, DUTIES WILL OCCASSIONALLY NECESSITATE CONSULTANT TO WORK ONSITE. THEREFORE, WILL BE CRITICAL FOR THE CONSULTANT TO BE LOCAL TO NYC AND ABLE TO TRAVEL TO OUR OFFICE WITHOUT ISSUE, AS NEEDED (AT THE

Security Engineer (L5), Security Incident Response TeamJob Title - Security Engineer (L5), Security Incident Response Team

Netflix, Inc.Company Name - Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Team The Security Incident Response Team (SIRT) is responsible for handling information security incidents and crises across the business. SIRT leverages training, liai

Vendor Incident ManagerJob Title - Vendor Incident Manager

Eliassen GroupCompany Name - Eliassen Group

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Merrimack, New Hampshire, USA

Contract

Description: **Hybrid | Westlake, TX** Our Financial Services client seeks a skilled professional with vendor management and IT Service Management expertise to drive transformation. You will enhance vendor responses to production outages and align them with our ITSM processes. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company match

Webber - Emergency Tow Operator (Incident Response Technician) - Infrastructure ManagementJob Title - Webber - Emergency Tow Operator (Incident Response Technician) - Infrastructure Management

Ferrovial S.E.Company Name - Ferrovial S.E.

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Pompano Beach, Florida, USA

Part-time

About us: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and publ

Issue Management/Operational Risk ConsultantJob Title - Issue Management/Operational Risk Consultant

IT AvalonCompany Name - IT Avalon

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Santa Clara, California, USA

Full-time

We are seeking a highly motivated and adaptable consultant with experience in the following areas: Issue Management Program - preferably within the first line of defense Operational Risk & Regulatory Compliance - strong understanding of risk frameworks and regulatory expectations Oversight & Governance - knowledge of governance structures and escalation protocols Analytical Skills & Attention to Detail - ability to identify trends, root causes, and data-driven insights Critical Thinking - st

Assistant Vice President, ICM CCR Data AnalystJob Title - Assistant Vice President, ICM CCR Data Analyst

CitiCompany Name - Citi

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Remote or Tampa, Florida, USA

Full-time

Overview of the Organization: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value

Incident Response EngineerJob Title - Incident Response Engineer

Apex SystemsCompany Name - Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2072085 Job Description: **Please only apply if you currently reside in Texas**Will not consider out of state or relocation candidates** **To apply, email a Word format resume to Tatiana at along with your phone number, city of residence, and availability for a 10-15 minute phone call. Thank you!** Title: Incident Response Engineer Location: Austin, TX preferred but will consider candidates in Texas Long Term Contract Pay Rate: $40-60/HR on Apex Systems W2 (Based on relevant experien