helpdesk Jobs in washington, dc

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Help Desk

Dexian DISYS

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Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s
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Posted 5 hours ago

Tier II Help Desk Tech - Secret Clearance Required

Mindbank Consulting Group

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Washington, District of Columbia, USA

Contract

NO THIRD PARTIESPLEASE READ QUALIFICATIONS BEFORE APPLYINGMindbank Consulting Group has an immediate need for a Tier II Help Desk Technician. This position is 100% onsite at the Navy Yard in Washington, DC. Candidates must have at least a Secret clearance; an unexpired Security+ certification is preferred but not required. This position pays between $70,000 $80,000, based on each candidate s skills and professional experience. You will be working in a fast-paced, VIP environment.Candidates with
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Posted 1 day ago

Help Desk

Softthink Solutions, Inc.

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Washington, District of Columbia, USA

Contract

JOB DESCRIPTION: Help Desk Personnel shall meet the following requirements: A degree in Computer Science, Information Systems, Software Engineering or other related analytical,scientific or technical discipline. A BS/BA is highly preferred. CompTIA A+ or Google IT Support Professional Certification highly preferred.ITIL Certification highly preferred.Must have five (5) years of continuous experience in performing Help Desk Support role and duties.Ability to work independently and also collaborat
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Posted 60+ days ago | Updated 22 days ago

Help Desk

QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Support Specialist Washington, DC / Chantilly, VA / Quantico, VA MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to have, not required) Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift
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Posted 60+ days ago | Updated 21 days ago

NAVY HELP DESK SPECIALIST SECRET CLEARANCE

Mindbank Consulting Group

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Washington, District of Columbia, USA

Full-time

NOTE: FOR THIS JOB YOU WILL NEED TO HAVE EXPERIENCE SUPPORTING THE US NAVY OR THE US MARINE CORP; ONLY CANDIDATES WITH A SECRET CLEARANCE AND EXPERIENCE WIHT NAVY OR MARINE CORP WILL BE CONSIDERED FOR THIS JOB. NO THIRD PARTIES. MINDBANK CONSULTING GROUP JOB OPENING End Client: United States NAVY Position Help Desk Technician Tier 2 Location Department of Navy Washington DC Navy Yard Pay Rate $70,000 - $75,000 **Must have at least a Secret Clearance for this job Mindbank Consulting Group has an
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Posted 8 days ago | Updated 8 days ago

Help Desk Analyst

DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Posted 4 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Washington, District of Columbia, USA

Contract

Description We are seeking a Help Desk Analyst II for a contract employment opportunity in the information technology department based in Washington, District of Columbia. The primary role is to provide comprehensive support and maintenance, including printer/copiers, equipment maintenance and service, storage room maintenance, desk setups, and A/V support. Responsibilities: Deliver a high standard of customer service while supporting office staff in a dynamic environment. Handle the setup and
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Posted 17 days ago | Updated 1 hour ago

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 23 days ago | Updated 4 hours ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics

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Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Support, Help Desk Support, Remedy Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancin
Posted 4 hours ago

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su
Posted 3 days ago | Updated 4 hours ago

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and
Posted 2 days ago | Updated 1 hour ago

Help Desk Manager

Robert Half

•

Washington, District of Columbia, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Help Desk Manager in the office. The role involves managing the day-to-day operations of the service desk in the Information Technology industry. The Help Desk Manager will supervise the Service Desk Analysts, ensuring all support requests are handled effectively and efficiently. Responsibilities Supervise the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure high-qual
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Posted 23 days ago | Updated 1 hour ago

Help Desk Analyst

Dunhill Professional Search

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Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 3 days ago | Updated 5 hours ago

Junior Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 8 days ago | Updated 4 hours ago

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 8 days ago | Updated 4 hours ago

Monitoring and Incident Response Help Desk Manager

Evolver Federal

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Washington, District of Columbia, USA

Full-time

Evolver Federal is seeking a Monitoring and Incident Response Help Desk Manager to satisfy a requirement for a potential government client. Responsibilities: The Monitoring and Incident Response Help Desk Manager will oversee their team in handling incidents related to ServiceNow, WAN, DNS/firewall, SSLV Bypass Requests, and Blue Coat Waiver tickets. They will support and resolve major P1/P2 issues and escalate other incidents as needed. The candidate must be based in the Capital Region. The Mo
Posted 16 days ago | Updated 1 hour ago

Infrastructure Help Desk Coordinator

DMI

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Washington, District of Columbia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Posted 10 days ago | Updated 1 hour ago

Intermediate Helpdesk Specialist

Leidos

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Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successful candidate y
Posted 5 hours ago

Help Desk Analyst (JR)

CACI International, Inc.

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Arlington, Virginia, USA

Full-time

Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Technical Support who will be making a significant impact to the Army by developing and integrating the Integrated Personnel and Pay System-Army (IPPS-A), the Army's future Web-based Human Resources (HR) solution across all Army Components. Designed to alle
Posted 19 days ago | Updated 11 days ago

Help Desk Manager

Peraton

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Washington, District of Columbia, USA

Full-time

Responsibilities The Help Desk manager shall oversee and manage daily help desk functions for a team of up to 30 Service Desk / Help Desk Analysts. Responsible for coordinating and scheduling personnel across multiple locations within the Washington DC Area with several having 24 x 7 x 365 operations to ensure minimum staffing levels are met. Coordinate with other team leads to shift personnel across locations to account for increased ticket activity. In addition, the Help Desk Manager will be
Posted 39 days ago | Updated 11 days ago