helpdesk support level 1 Jobs

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Level 1 Helpdesk Support (32391)

Myticas LLC

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Chicago, Illinois, USA

Contract

Myticas's direct client is actively seeking a Level 1 Helpdesk Support (100% REMOTE) to join their Personal Support Center (PSC) team. This role is perfect for someone with a passion for helping others, a knack for troubleshooting, and the ability to thrive in a fast-paced, tech-forward environment. You'll be the first point of contact for users via phone, email, and chat, working to resolve technical issues, answer questions, and ensure a seamless customer experience. You'll be supported by e
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Posted 1 day ago | Updated 1 hour ago

IT HELP DESK (Level 1) $27.00

Calance

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Golden, Colorado, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:IT HELP DESK TECHNICIAN (Level 1) JOB REF#:43421 Duration:12+ Months (Contract) Location:ONSITE - Golden, CO 80401 Pay Rate:$27.50 per hour (W2 only) **This role is 100% ONSITE** (LOCAL CANDIDATE ONLY) HOURS: MON-FRI 8am - 4:30pm (CST) IT HELP DESK T
Posted 1 hour ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 24 days ago | Updated 4 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years
Posted 8 days ago | Updated 1 hour ago

Tier 1 Network Monitor/Help Desk Support

General Dynamics

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Beale Air Force Base, California, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that
Posted 8 days ago | Updated 4 hours ago

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

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Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c
Posted 9 days ago | Updated 1 hour ago

Help Desk Technician Level 1

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 59 days ago | Updated 4 hours ago

Level 1 Helpdesk Technician

Custom Computer Specialists

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Oyster Bay, New York, USA

Full-time

CCS is looking for a Level 1 Helpdesk Support Technician to join our onsite team at one of our clients in Oyster Bay, NY. The right candidate should be customer-focused, a team player, and able to thrive in a busy environment. The salary will be based on experience, $40,000 - $48,000 per year. RESPONSIBILITIES Respond to and resolve support tickets related to hardware, software, and network problems.Provide support via phone, email, or remote desktop tools.Assist users with setting up accounts,
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Posted 28 days ago | Updated 28 days ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated moments ago

Helpdesk Tier 1

Apex Systems

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Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe
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Posted 1 day ago | Updated 5 hours ago

Help Desk / Customer Support Lead (Senior Project Manager Level 3)

Arch Systems, LLC

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Remote

Full-time

Role: Help Desk / Customer Support Lead (Senior Project Manager Level 3)Company: Arch SystemsClient: FederalLocation: RemoteType: Full-time / Consulting Note: Preference will be given to candidates who have worked with the Administration for Children and Families (ACF). This experience is mandatory. Role Overview:Manages the user support function and help desk operations. This role ensures end-user needs are met through timely, clear communication, thorough documentation, and integrated feedback
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Posted 23 days ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

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Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
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Posted 10 days ago

Help Desk Analyst- Tier 1 On-Site position

Open IT Labs LLC

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Harrisonburg, Virginia, USA

Third Party, Contract

The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 JD: Title: Help Desk Analyst- Tier 1 On-Site position.- Job# 761663 Client: State of PA, PennDOT, Harrisburg, PA Rate: $25/hour on 1099 or $20/hour on W2 Help Desk Analyst -
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Posted 12 days ago | Updated 7 days ago

Help Desk Technician Level 1

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a He
Posted 60+ days ago | Updated 12 hours ago

IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.

KORE1

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Brea, California, USA

Contract

THIS JOB IS ONSITE IN BREA, CA.THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.NO 3RD PARTY FIRM CANDIDATES.KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for anIT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and
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Posted 3 days ago | Updated 3 days ago

Tier 1 Help Desk Lead

Robert Half

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Puyallup, Washington, USA

Full-time

Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role involves overseeing and managing our dedicated team, ensuring efficient processing of customer applications, and maintaining accurate customer records. Your role will also involve troubleshooting technical issues and ensuring the smooth operation of our customer service desk. Responsibilities: Oversee the day-to-day operations of our Tier
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Posted 14 days ago | Updated 1 hour ago

Detroit Public Schools Help Desk 1

Apex Systems

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Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec
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Posted 21 days ago | Updated 5 hours ago

Associate Help Desk Support Technician

Sanford Health

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Fargo, North Dakota, USA

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 10 Hours - Evening Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable
Posted 24 days ago | Updated 4 hours ago

Help Desk (Junior level) in Austin, TX-- ONSITE(only local to Austin)

Esolvit, Inc.

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Austin, Texas, USA

Contract

Job title: Help Desk (Junior level) Location: Austin, TX (ONSITE- only local to Austin or near to Austin) Duration: Long term Client: 455-25-26152 Job Description: Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, pra
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Posted 7 days ago | Updated 4 days ago

Help Desk Tier 1

Acuren Inspection Inc.

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La Porte, Texas, USA

Full-time

Position Summary Acuren is looking for a Help Desk Tier I for a fulltime position at our La Porte, TX location. IT Help Desk Tier 1 individuals possess a passion for providing quality customer service and effective communication while providing tier 1 technical assistance for computer systems, software, and hardware. Requests for technical assistance and support may come in various forms with the primary form being e-mail and phone. Responses and assistance to internal customers may be provided
Posted 14 days ago | Updated 4 hours ago