help desk Jobs in virginia

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NOC Operator / Helpdesk Support

CherryRoad Technologies Inc.

McLean, Virginia, USA

Full-time

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to re

Junior Help Desk Support Services Specialist

Decisionpoint Corporation

Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of

Helpdesk Tier 1

Apex Systems

Richmond, Virginia, USA

Full-time

Job#: 2070006 Job Description: End User Support Engineer - Richmond, VA (Hybrid) For any applications, please send resumes to ** JOB FUNCTIONS Key responsibilities Provides first and second-line support. The incumbent will provide support, to end users at all Company facilities and remote employees nationwide, by maintaining a "customer first" attitude to ensure customer/end user satisfaction. All issues will be tracked to resolution.Evaluate incoming requests for assistance, identifying affe

Help Desk Analyst- Tier 1 On-Site position

Open IT Labs LLC

Harrisonburg, Virginia, USA

Third Party, Contract

The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 JD: Title: Help Desk Analyst- Tier 1 On-Site position.- Job# 761663 Client: State of PA, PennDOT, Harrisburg, PA Rate: $25/hour on 1099 or $20/hour on W2 Help Desk Analyst -

Help Desk Specialist

CACI International, Inc.

Reston, Virginia, USA

Full-time

Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a mission customer as part of a small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of contact for, and own the responsibility

O&M (Helpdesk) Manager

CACI International, Inc.

Ashburn, Virginia, USA

Full-time

O&M (Helpdesk) Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is currently looking for a motivated, career and customer-oriented Operations and Maintenance (O&M) Manager with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2.1 (ITI2.1)

Help Desk Analyst I

Robert Half

Richmond, Virginia, USA

Full-time

Description We are a company in the insurance industry, based in Richmond, Virginia, and we're seeking a Help Desk Analyst I to become a part of our team. In this role, you'll be providing essential support to end users on a variety of technical issues and problems related to hardware, software, and peripherals. This role offers a contract to permanent employment opportunity. Responsibilities: Serve as the main point of contact for end users, both at our facilities and those working remotely, o

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Help Desk Analyst

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Help Desk Analyst

Rivi Consulting Group

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr

Help Desk Analyst (JR)

CACI International, Inc.

Arlington, Virginia, USA

Full-time

Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Technical Support who will be making a significant impact to the Army by developing and integrating the Integrated Personnel and Pay System-Army (IPPS-A), the Army's future Web-based Human Resources (HR) solution across all Army Components. Designed to alle

Help Desk/Call Center

Atash Enterprises, LLC

Remote

Contract

Tittle: Call Center/Help Desk Location: Remote Rate: $18/hr 1099 Required Skills: Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.

Service Desk/ Help Desk consultant - 100% REMOTE ( within USA) - 12 Months

ERPA

Remote

Contract

Role: Service Desk Consultant Location: 100% Remote Duration: 12 Months Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu

Helpdesk

DMV IT Consulting

Remote

Full-time

Hi Everyone, Please look into the requirement Role: Help Desk Analyst location: PA (onsite) Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong

Service Desk/ Technical Help Desk

Digitek Software, Inc.

Remote

Third Party, Contract

One of our clients is looking for the position of Service Desk based on following skills: 100% Remote Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Required to have a dedicated workspace at home and be able to work from home without distractions.Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.Escalate issues in accordance

Help Desk Generalist

Robert Half

Remote or Eastsound, Washington, USA

Full-time

Description Robert Half is seeking an IT Generalist to support a Nonprofit/Affordable Housing organization based in Washington (remote - Pacific Time hours). This role involves stepping in to provide technical support. The position is Remote and is a 3-4-month contract-to-hire opportunity with potential to convert to part-time permanent. Apply today! Job Details: Schedule: 2-3 days/week (16-24 hours), Mon-Thurs preferred, between 7am-3pm PT Duration: 3-4-month contract-to-hire. Location: Remo

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p