help desk Jobs in plano, tx

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IT Helpdesk Technician

Kforce Technology Staffing

Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. The candidate will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers. REQUIREMENTS: * 1-2 years of experience working for a Japanese company in US is required * Must have Helpdesk support/troubleshooting; Ability to troubleshoot and resolve desktop, laptop, tablet, mobile device

Helpdesk Manager - IT Services (Zendesk)

Yoh - A Day & Zimmerman Company

Plano, Texas, USA

Contract

Helpdesk Manager IT Services (Zendesk) Location: Plano, TX Schedule: 4 days onsite / 1 remote Duration: 12 months Summary: Looking for a IT & Tier 1 Service Manager to join General Affairs at Company. This position will lead workplace Business Mobile service, and Tier 1 IT help service teams focused on employee mobility services, Collaboration Services, and workplace IT Technologies support. The Manager will be responsible for the oversight in planning, design, and implementation of Material

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years

Helpdesk Technician

Arcis Golf

Dallas, Texas, USA

Full-time

Club Location: Arcis Golf - Corporate Office - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Provide technical support to users experiencing computer and network hardware and software issues. Track, route, and escalate issues as needed. Utilizes criti

Helpdesk

DMV IT Consulting

Remote

Full-time

Hi Everyone, Please look into the requirement Role: Help Desk Analyst location: PA (onsite) Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong

Senior Help Desk Technician

Contact Government Services, LLC

Dallas, Texas, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

IT Helpdesk Specialist

Tyler Technologies, Inc

Plano, Texas, USA

Full-time

The IT Helpdesk Specialist provides tier one phone support for Tyler's employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be self-directed, detail-oriented, quick to learn new technologies, and be able to handle multiple tasks simultaneously. Primary work hours are between 8 AM and 5 PM, with hours of operation between 8 AM and 8 PM EST.

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

IT Help Desk

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

One of the nation's top performing labor broker companies are looking to bring on a Support technician to their growing team. This company's mission is to provide expertise of installation services that include improvements in products such as doors, windows, siding, and kitchen appliances. They are looking for a Help Desk technician to join their team as they recently promoted someone upward. Ideally looking for someone who can help with Tier 1 and some 2 support. Most of the users will be inte

IT Helpdesk manager

Softthink Solutions, Inc.

Remote

Contract

Title: Help Desk Location: Remote with ability to support EST hours Clearance: Public Trust (Moderate Risk) Work authorization: Job Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics. Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users.Track, analyze, and report support trends.Collaborate with develop

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Help Desk Support Technician

Virginia Jobs

Remote or Norfolk, Virginia, USA

Full-time

Title: Help Desk Support Technician Agency: Tidewater Community College Location: Norfolk - 710 FLSA: Nonexempt Hiring Range: $42,905 - $45,500, commensurate w/ experience Full Time or Part Time: Full Time Additional Detail Job Description: Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hamp

Help Desk Technician

LMI Government Consulting (Logistics Management In

Remote

Contract

Overview LMI is seeking a skilled ATIS Help Desk Technician to provide Tier 2 and Tier 3 technical support for the RFMSS (Range Facility Management Support System) and ATMC (Army Training Management Capability) applications within the Army Training Information System (ATIS). This role is ideal for individuals with strong problem-solving skills and a passion for delivering high-quality customer service while supporting mission-critical applications for the U.S. Army. At LMI, we're reimagining t

Help Desk Generalist

Robert Half

Remote or Eastsound, Washington, USA

Full-time

Description Robert Half is seeking an IT Generalist to support a Nonprofit/Affordable Housing organization based in Washington (remote - Pacific Time hours). This role involves stepping in to provide technical support. The position is Remote and is a 3-4-month contract-to-hire opportunity with potential to convert to part-time permanent. Apply today! Job Details: Schedule: 2-3 days/week (16-24 hours), Mon-Thurs preferred, between 7am-3pm PT Duration: 3-4-month contract-to-hire. Location: Remo

Sr Solutions Architect, Transmissions Help Desk Lead

KeyCorp

Remote

Full-time

Location: For Those Who Work At Home - Various, Ohio 44144 Location: Opportunity to work remote but hours are 8a-5p EST, no on call Job Summary: The Sr. Solution Architect plays a key role in Commercial Onboarding Servicing (COS) team, part of Commercial Bank at Key Bank, as a dynamic role on the Commercial Data Transmissions Help Desk team. As the primary point of contact, the Solutions Architect will work closely with clients and internal partners to support transmission product incident and

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Help Desk Transition Lead - New York City, NY (Remote)

Pioneer Corporate Services Inc

Remote or New York, New York, USA

Contract

Hi, Title: Help Desk Transition Lead Job Location: New York City, NY Contract Name: Website Modernization Project Duration of Contract: 3 years. Roles and Responsibilities Lead and manage a team of help desk technicians to ensure timely issue resolution.Oversee troubleshooting of hardware, software, and network-related issues for end users.Provide guidance and training to junior technicians to improve team performance and service quality.Monitor and maintain ticketing systems, ensuring proper d