help desk Jobs in parsippany, nj

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Help Desk Technician (College Aide)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. We exist to provide answers in support of families, victims, and community during times of p

Help Desk Intern or Co-op - Summer 2025

Langan Engineering

Parsippany-Troy Hills, New Jersey, USA

Full-time

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to part

Service Desk Tier 1 Helpdesk

Computer Merchant, Ltd., The

New York, New York, USA

Full-time

JOB TITLE: Service Desk Tier 1 Helpdesk JOB LOCATION: New York City, NY (290 Broadway - Ted Weiss Federal Building) WAGE RANGE*:$22-24 JOB NUMBER: 25-02769 REQUIRED EXPERIENCE: Public Trust Clearable Experienced Tier I Help Desk 1+ years of Help Desk/ Service Desk experience Ability to accurately document and ticketing information with minimal errors and/or rework Must be able to work independently, achieve productivity goals, and manage ones time Strong written and verbal communication s

Help Desk Associate

Robert Half

New York, New York, USA

Contract

Description We are looking for a dedicated Help Desk Associate to join our team on a contract basis in New York, New York. In this role, you will provide Level 1 and Level 2 technical support for corporate offices and other locations, ensuring seamless operations. This position requires expertise in troubleshooting hardware, software, and operating systems, including Windows 10 and 11, as well as Microsoft 365 Enterprise. Responsibilities: Deliver Level 1 and Level 2 technical support for end u

College Aide- Help Desk Technician

City of New York

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD IT-Operations is seeking a College Aide to perform the below duties: - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and soft

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per

Help Desk Coordinator Level 1

Spruce Technology Inc.

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper

Help Desk Analyst/ Trainer

Soni Resources Group

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve

Sr. IT Helpdesk Technician

Lucid Group, Inc.

Newark, New Jersey, USA

Full-time

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and en

Help Desk Analyst

Robert Half

Hackensack, New Jersey, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Comput

Help Desk Analyst

Robert Half

Edison, New Jersey, USA

Full-time

Description Act as the first line of contact for customers seeking technical assistance via phone, email, or ticketing system, and confirm all necessary information is obtained to resolve customer issues promptly. Conduct remote troubleshooting using diagnostic techniques and relevant questions. Document and maintain daily records of data communication transactions, issues, remedial actions taken, installation activities, and log requests and resolutions. Utilize departmental policies to evaluat

Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

Helpdesk

DMV IT Consulting

Remote

Full-time

Hi Everyone, Please look into the requirement Role: Help Desk Analyst location: PA (onsite) Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong

Helpdesk Technician - Design Technologies

Langan Engineering

Parsippany-Troy Hills, New Jersey, USA

Full-time

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to part

Help Desk Level 1

Winston Staffing Service

Brooklyn, New York, USA

Full-time

Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely

Service Desk/ Help Desk consultant - 100% REMOTE ( within USA) - 12 Months

ERPA

Remote

Contract

Role: Service Desk Consultant Location: 100% Remote Duration: 12 Months Call Center experience Help desk or call center technical Support High school diploma or GED required. Ability to type 40+ WPM Experience with ServiceNow, Salesforce, or similar ticketing systems.

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Tier I Helpdesk

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Tier I Helpdesk in Tampa, FL. We are seeking a remote tier one helpdesk associate to join our team: * Provide Level 1 support for hardware and software issues * Troubleshoot Windows 11, Office Suite, Teams, Outlook/Exchange, network issues, printers, and browsers * Support remote access issues using Dameware * Assist with multifactor authentication and other technical support tasks * Handle phone, email, and Teams support requests while mu