help desk Jobs in boston, ma

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Help Desk Transition Lead - New York City, NY (Remote)

Pioneer Corporate Services Inc

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Remote or New York, New York, USA

Contract

Hi, Title: Help Desk Transition Lead Job Location: New York City, NY Contract Name: Website Modernization Project Duration of Contract: 3 years. Roles and Responsibilities Lead and manage a team of help desk technicians to ensure timely issue resolution.Oversee troubleshooting of hardware, software, and network-related issues for end users.Provide guidance and training to junior technicians to improve team performance and service quality.Monitor and maintain ticketing systems, ensuring proper d
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Posted 21 hours ago | Updated 20 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 56 days ago | Updated 2 hours ago

Credit Card Depot Clerk

Express Employment Professionals

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Norwood, Massachusetts, USA

Full-time

We are seeking Credit Card Depot Technicians to join our partnering client's team in Norwood, MA. any software configuration experience preferred Pre-Screening questions must be answered for consideration Schedule: 8am - 4:30pm (Mon - Fri) Pay Rate: $18/hr Resonsibilities: Track device inventoryPrepare and pack boxes for shipmentAssist in resolution of customer ticketsPackaging and provisioning of the credit card devicesDownload software on credit card machinesConfigure software on credit c
Posted 14 days ago | Updated 20 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 18 hours ago | Updated moments ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 2 days ago | Updated moments ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 5 days ago | Updated 2 hours ago

Help Desk / Customer Support Lead (Senior Project Manager Level 3)

Arch Systems, LLC

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Remote

Full-time

Role: Help Desk / Customer Support Lead (Senior Project Manager Level 3)Company: Arch SystemsClient: FederalLocation: RemoteType: Full-time / Consulting Note: Preference will be given to candidates who have worked with the Administration for Children and Families (ACF). This experience is mandatory. Role Overview:Manages the user support function and help desk operations. This role ensures end-user needs are met through timely, clear communication, thorough documentation, and integrated feedback
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Posted 21 days ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 22 days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 2 hours ago

Kronos WFM Application support engineer

Global Channel Management, Inc.

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Framingham, Massachusetts, USA

Full-time

Kronos WFM Application support engineer needs senior 10+ years' experience Kronos WFM Application support engineer requires: 3+ years IT experience implementing different Kronos WFM products (REQUIRED) 3+ years experience implementing Oracle Exadata Cloud Service / at Customer (REQUIRED) 2+ years experience using enterprise software development; Experience with Java (REQUIRED) 3+ of experience on Jboss/Oracle Weblogic server (REQUIRED) Should have high level understanding on Client platform foo
Posted 25 days ago | Updated 2 hours ago

Fidelity Digital Asset Management Support Analyst

Fidelity Investments

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Boston, Massachusetts, USA

Full-time

Job Description: The Role As a Support Analyst within the Enterprise Infrastructure & Operations group, you will be responsible for providing first line technical support to internal customers within Fidelity's Digital Asset Management group. The Asset Management Helpdesk Team provides dedicated level 1 application support to FDAM Portfolio Managers, Research Analysts, Traders and other Investment Management professionals. Our team works with both investment & technology professionals to supp
Posted 21 days ago | Updated 18 hours ago

ServiceNow Senior Consultant - Cyber Risk

Deloitte

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Boston, Massachusetts, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines
Posted 5 days ago | Updated 2 hours ago

ServiceNow Cyber Strategy - Consultant

Deloitte

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Boston, Massachusetts, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines
Posted 6 days ago | Updated 2 hours ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 7 days ago

Systems Engineers or IT Support Engineer

MSys Technologies - USA

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Remote

Contract

Job Title: Systems Engineers or IT Support Engineer Duration: 6 Months 95% Remote but need local - Location: 450 S Meridian St, Indianapolis, IN Schedule - M-F 8-5pm 2-3 yrs of experience Skills: Helpdesk , IT Support, System Admin, System Engineer Mandatory Skills - Azure, Active Directory Description: REMOTE WORK MOSTLY but needs to be commutable to location as they will need to go on site at times.Team is in need of resources to help support an ongoing project to clean and harden its overall
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Posted 14 days ago | Updated 23 hours ago

Technical Support Technician

Collabera LLC

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Remote or New Carlisle, Indiana, USA

Full-time

Technical Support Technician/IT Helpdesk New Carlisle, IN Qualifications : Basic Networking knowledge; and troubleshooting experience. Basic hardware and IT system understanding Understand setting up servers Understand TCP/IP networks Reliable transportation
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Posted 60+ days ago | Updated moments ago

ServiceNow Senior Consultant - Cyber Risk

Deloitte

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Boston, Massachusetts, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech
Posted 60+ days ago | Updated 2 hours ago

Senior Azure Cloud Computing Engineer

SAIC

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Massachusetts, USA

Full-time

Job ID: 2503616 Location: HANSCOM AFB, MA, US Date Posted: 2025-03-27 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: Yes Description SAIC is seeking a Senior Azure Cloud Engineer to join the Cloud One Operations and Sustainment Team supporting Impact Level 2/4/5/6 environments. The selected
Posted 27 days ago | Updated moments ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 29 days ago | Updated 15 days ago