help desk contractor Jobs

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Help Desk Support IV (Contractor)

Robert Half

Philadelphia, Pennsylvania, USA

Contract

Description We are offering an exciting long-term contract employment opportunity for a Help Desk Support IV in Philadelphia, Pennsylvania. This is an office-based role within the Accounts Payable team, focusing on resolving queries from employees and vendors. The successful candidate will be tasked with handling tickets through the Issuetrack system, demonstrating strong customer service skills, and a good understanding of procurement to payment processes. Responsibilities: Handle and resolve

Help Desk Triage

Shakti Solutions

Sacramento, California, USA

Contract

Over 5 Years experience in Help Desk Triage. Good experience in Develop and implement strategic plans for the help desk triage process. Good experience in Help Desk Implementation; Help Desk Management; Triage; Supporting. Good experience in development, and business teams to ensure seamless integration and operation of the triage process. Good Communication skills. Thanks and Regards, Aju Shakti Group Inc Phone: 03 278 8338 Email: Fax:

Help Desk Specialist

Decisionpoint Corporation

US

Full-time

Overview DecisionPoint Corporation is seeking an experienced Help Desk Specialist to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This is a part-time fully remote position. Duties & Responsibilities Serve as the first point of contact for PAM help desk users. Troubleshoot hardware, software, and access issues. Escalate complex issues to Tier 2 or engineering support teams. Perform other duties as assigned to support team goals and project requireme

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will p

Help Desk Specialist

Global Solutions Group

Wheaton, Illinois, USA

Contract

Period of Performance Full-time, Onsite (Monday - Friday, 8 hours/day) + 24/7/365 rotational on-call support Minimum Qualifications and Experience Associate degree in IT-related field or equivalent combination of education and experience 3-5 year s experience in help desk or technical support Knowledge of PC hardware, Windows OS, Microsoft Office Suite, and Active Directory management Availability for on-call rotational support Must participate in 24/7/365 rotational on-call (weekly MIS team rot

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Helpdesk Manager - IT Services (Zendesk)

Yoh - A Day & Zimmerman Company

Plano, Texas, USA

Contract

Helpdesk Manager IT Services (Zendesk) Location: Plano, TX Schedule: 4 days onsite / 1 remote Duration: 12 months Summary: Looking for a IT & Tier 1 Service Manager to join General Affairs at Company. This position will lead workplace Business Mobile service, and Tier 1 IT help service teams focused on employee mobility services, Collaboration Services, and workplace IT Technologies support. The Manager will be responsible for the oversight in planning, design, and implementation of Material

Helpdesk Specialist

Horizontal Talent

Minneapolis, Minnesota, USA

Contract

Are you passionate about providing top-notch technical support and enjoy traveling within the metro area? We are looking for a Helpdesk Specialist to join our dynamic team and help us keep our technology running smoothly. Responsibilities Provide Level 2 helpdesk support and handle complex queries about installation and operation. Maintain and support personal computers, servers, local and wide area networks, software, and data communications technologies. Coordinate and schedule PC refreshes, r

Technical Support/Help Desk

Commercial Programming Systems, Inc.

Los Angeles, California, USA

Contract

Technical Help Desk 12 month assignment Hybrid with 2 to 3 days week in downtown Los Angeles W2 only Job Description: Assist Systems staff with day-to-day operations involving technical support, such as troubleshooting application and hardware issues; serving as a customer engagement expert through our Help Desk hotline; and, the deployment of computer equipment to Staff. Working with Client staff, the Contractor will assist in providing technical support for the Department?s hardware and oper

Desktop Support ( Helpdesk)

ClifyX

Boston, Massachusetts, USA

Contract

Position: Desktop Support( IT Technician)Location: Boston MA (Day1 onsite)Job Type-Contract Job DescriptionSoftware installation.Troubleshoot, repair, and maintain software applications & infrastructure.Handle escalations from the helpdesk for application support, including in-house, third-party applications, and market data applications.Provide support for operating system drivers, software, and firmware.Assist users with home connections and work-from-home setups Ensure compliance with Morgan

IT Helpdesk Technician (Bilingual Japanese)

Cloud Destinations LLC

Houston, Texas, USA

Contract

Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1-2 years of experience working for a Japanese company in US is required.Will perform day-to-day support for PC and mobile-related problems including support for Tokyo executives, executive assistants, and Japanese managers.Required skill / experience: Must have Helpdesk support / troubleshooting, ability to troubleshoot and resolve desktop, laptop, tablet, mobile devices, printers, monitors, and connectivity issues.Will

IT Helpdesk - California - Local only

Geopaq Logic

Irvine, California, USA

Full-time

Job Title: Helpdesk Consultant Location: Irvine, CA (Onsite) Duration: Fulltime/Permanent position Experience: 10+ Years of experience we have an immediate need to fill a helpdesk/service desk role. This would be lead level, someone who is presentable to senior management/owners

Help Desk Analyst

Kollasoft Inc.

Phoenix, Arizona, USA

Contract

100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.

Helpdesk Support Specialist (Smyrna, GA - 100% onsite)

Activesoft, Inc.

Smyrna, Georgia, USA

Contract

Helpdesk Support Specialist 4-months contract -5 days/week onsite in Smyrna, GA - 100% onsite Description: Microsoft Office Suite (Excel, Word, etc.) Windows 10, Active Directory VMware Horizon, thin clients (Stratodesk, Wyse, IGEL) Exchange, file/print servers, PC/laptop/printer support Mobile devices (Android), password resets, and network connectivity We're Looking For Someone Who: Brings a positive attitude and proactive mindset Is reliable, organized, and thrives in a hands-on support role

IT Helpdesk

Dexian Signature Consultants

Des Moines, Iowa, USA

Contract

Job Summary: Dexian is seeking a IT Help-Desk for an opportunity with a client located in Des Moines, IA. Responsibilities: General IT Help Desk support including phone support, walk-up troubleshooting, and meeting room support May assist with special projects or off-phone work as experience and team needs evolve Rotation expected for walk-up and meeting room support alongside other team members Requirements: ServiceNow, Azure, Office 365, Active Directory, Windows OS, Citrix Desktop Director M

HIT - Epic Help Desk Technician

Randstad Digital

Rancho Cordova, California, USA

Contract

job summary: Our client is looking for an Epic Help Desk Technician for a 4 month contract in Rancho Cordova, CA starting in mid-June 2025 Our client is helping another hospital system merge with their Epic platform and needs support answering tickets from both hospital entities regarding Epic-specific issues. Support will be most specifically using the AMBULATORY module. You will be answering "how to" questions or working on escalations within the modules. This is specifically end-user support

Tier 3 Help Desk

Beacon Hill

Cincinnati, Ohio, USA

Full-time

We are seeking a passionate Tier 3 Help Desk Technician to join a brand-new MSP supporting a growing group of businesses. This role requires strong troubleshooting skills, experience with Azure, O365, Datto, and PowerShell scripting, and the ability to handle escalated issues from Tier 1 and 2 teams. You'll be hands-on from day one, helping to build and optimize a support environment that will scale from 500 to over 5,000 users. Ideal candidates are self-starters who thrive in fast-paced, collab

IT Specialist (Helpdesk / Contract to Hire)

Odesus

San Jose, California, USA

Contract

Odesus is a premier IT consulting company specializing in project staff augmentation. For over 20 years, Odesus has been the go-to company providing top quality IT consultants. Our client in San Jose, CA is actively seeking an IT Specialist to join their team! The role is contract to hire and will also require 5 days a week, onsite in the office. Candidates must be local and be able to work on a W2 basis. Ideal candidates will be someone who has 5-7 years of experience in providing helpdesk leve

Help Desk Analyst

Caresoft

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti