genesys Jobs in texas

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Genesys Engage Routing Engineer

Techgene Solutions LLC

•

Austin, Texas, USA

Third Party, Contract

Responsibilities include: Act as the technical lead for the CCTech routing team Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives Work in a very dynamic environment, collaborating with various teams to meet project goals. Skills needed: Expertise in Genesys ORS application development Expertise in Genesys IRD application development Expertise in Genesys framework and exposure on Genesys reporting Expertise in Cloud CX Experience
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Posted 3 days ago | Updated 1 day ago

Genesys Routing Technical Lead

Octigo Solutions Inc

•

Austin, Texas, USA

Contract, Third Party

Must have expertise in Genesys routing, ORS/IRD development, Cloud CX and JavaScript. Strong experience in Genesys ORS (Orchestration Routing Server) application development. Proficiency in Genesys IRD (Interaction Routing Designer). Solid understanding of the Genesys Framework and exposure to Genesys Reporting. Expertise in Genesys Cloud CX platform. Proficient in JavaScript for custom routing logic and integrations. Serve as the technical lead for the Genesys Routing team. Collaborate with rou
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Posted 9 days ago | Updated 12 hours ago

Genesys SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for the below job opportunity. If you are interested please reach out to me and send me your updated resume. Title: Genesys SMEDuration: 12 months +Work Location: Fully RemoteShift : 4*10 staggered shift per week; 5 PM to 3 AM ETClearance: Public Trust type background check with finger-printing and drug screening Job Summary: We are seeking a highly skilled and experienced Genesys SME to join our team. The ideal candidate will bring in-depth knowledge of Genesys solutions, incl
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Posted 26 days ago

IVR Chatbot Developer (Genesys)

MDMS Recruiting

•

Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 17 days ago | Updated 2 days ago

Practice Leader - Genesys with Sales

Accuro Group

•

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 23 days ago | Updated 2 days ago

Genesys developer

Stanley David and Associates

•

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 9 days ago | Updated 4 days ago

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp

Dexian DISYS

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Westlake, Texas, USA

Contract

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp Merrimack, NH OR Westlake, TX OR : Locals Only! 6 + Months Locals Only! Hybrid Role! Must Have: Amazon Connect Genesys Engage AWS Skillset: Systems Engineer with a background in AWS, Amazon Connect, and Genesys Engage experience. Nice to have would GCXI (Genesys Customer Experience Insights). Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the la
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Posted 17 days ago | Updated 1 hour ago

Genesys Cloud Developer

Ventures Unlimited

•

Remote

Full-time

Job Role: Genesys Cloud Developer Location: Remote Type: Full Time Position Job Description: Experience Required: 6+ years -Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud). -Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems, and deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, L
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Posted 19 days ago | Updated 6 days ago

Genesys Cloud CX Developer/Architect

Ventures Unlimited

•

Remote

Full-time

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat
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Posted 18 days ago | Updated 6 days ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv
Posted 60+ days ago | Updated 8 hours ago

Genesys - Web Automation Engineer

ACL Digital

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Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t
Posted 60+ days ago | Updated 8 hours ago

Genesys Cloud Developer

ACL Digital

•

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 8 hours ago

Systems Analyst (Contact Center)

Pyramid Consulting, Inc.

•

Westlake, Texas, USA

Contract

Immediate need for a talented Systems Analyst (Contact Center). This is a 18+months contract opportunity with long-term potential and is located in Westlake, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67530 Pay Range: $80 - $82/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: K
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Posted 12 days ago

IVR (Lex) Chatbot Developer

SPECTRAFORCE TECHNOLOGIES Inc.

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Remote

Contract

Title: Developer - IVR Chatbot level 3 Location: Hybrid - Newark, NJ Duration: 9-12 Months ** AWS Lex for IVR voice bot development is a key skill ** - Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.- Experience with management and development of speech recognition systems and grammars- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google C
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Posted 30 days ago

UX Designer - IVR

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in search of a talented UX Designer - IVR in San Antonio, TX. Overview: We are seeking experienced IVR Designer to develop and optimize cloud based IVR solutions that enhance our member's experience. UX (user experience) designers are responsible for improving the user's experience of using a product, such as making it easier to use and more enjoyable. This typically applies to computer hardware or software. UX Designers work with developers, analysts, and
Posted 6 days ago | Updated 1 day ago

IVR/ Chatbot Developer

Sage IT Inc

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Texas, USA

Contract, Third Party

Alternate Job Title: IVR Chatbot Developer (Genesys focus) level 3 Location: Hybrid- Newark, NJ Duration: 9-12 mo. Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars? Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cro
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Posted 31 days ago | Updated 2 days ago

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa
Posted 27 days ago | Updated 5 hours ago

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa
Posted 27 days ago | Updated 5 hours ago

Lead Cloud Engineer, Google CCAI (RapidScale)

Cox Communications

•

Dallas, Texas, USA

Full-time

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work
Posted 13 days ago | Updated 8 hours ago

Lead Cloud Engineer, Google CCAI (RapidScale)

Cox Communications

•

Austin, Texas, USA

Full-time

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work
Posted 13 days ago | Updated 8 hours ago