genesys Jobs

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Genesys Engage Routing Engineer

Techgene Solutions LLC

•

Austin, Texas, USA

Third Party, Contract

Responsibilities include: Act as the technical lead for the CCTech routing team Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives Work in a very dynamic environment, collaborating with various teams to meet project goals. Skills needed: Expertise in Genesys ORS application development Expertise in Genesys IRD application development Expertise in Genesys framework and exposure on Genesys reporting Expertise in Cloud CX Experience
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Posted 14 hours ago | Updated moments ago

Genesys Consultant

TIA Infotek Inc

•

Boston, Massachusetts, USA

Contract

Hello Connections, Hope you are doing well We will change our strategy towards identifying more hands-on experience talent on Genesys and AI skills Role: Genesys Consultant Location Boston, MA (3 days onsite) Need a Genesys Functional SME to help guide client implementation of Genesys Features and Functions having real world experience within a call center Example IVR Skill Based Routing Call Back Queuing Agent Desktop etc Profile Specification Experience in Genesys CX functionality and featu
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Posted 2 days ago

Senior Genesys Engineer

Judge Group, Inc.

•

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and
Posted 3 days ago | Updated 4 hours ago

Genesys Routing Technical Lead

Octigo Solutions Inc

•

Austin, Texas, USA

Contract, Third Party

Must have expertise in Genesys routing, ORS/IRD development, Cloud CX and JavaScript. Strong experience in Genesys ORS (Orchestration Routing Server) application development. Proficiency in Genesys IRD (Interaction Routing Designer). Solid understanding of the Genesys Framework and exposure to Genesys Reporting. Expertise in Genesys Cloud CX platform. Proficient in JavaScript for custom routing logic and integrations. Serve as the technical lead for the Genesys Routing team. Collaborate with rou
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Posted 6 days ago | Updated moments ago

Genesys SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for the below job opportunity. If you are interested please reach out to me and send me your updated resume. Title: Genesys SMEDuration: 12 months +Work Location: Fully RemoteShift : 4*10 staggered shift per week; 5 PM to 3 AM ETClearance: Public Trust type background check with finger-printing and drug screening Job Summary: We are seeking a highly skilled and experienced Genesys SME to join our team. The ideal candidate will bring in-depth knowledge of Genesys solutions, incl
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Posted 23 days ago

Genesys Engage Routing Engineer

Paramount Software Solutions, Inc

•

US

Full-time, Part-time, Contract, Third Party

Title: Genesys Engage Routing Engineer Location: Day 1 Onsite Austin, TX Duration: Long term contract Hybrid 3 days onsite / week We are looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in Austin Responsibilities include: Act as the technical lead for the CCTech routing team Work with the Apple business teams and routing team to arrive at appropriate designs to meet project
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Posted 1 day ago | Updated 4 hours ago

Genesys Cloud Specialist

GDH

•

No location provided

Contract

Job Description: Our client is currently seeking a highly skilled and experienced Genesys Cloud Specialist to join their team. This role involves hands-on troubleshooting, updates, configurations, and patching of Genesys Cloud Contact Center solutions. The ideal candidate will have a robust background in cloud contact centers and a strong track record in managing Genesys Cloud environments. This position requires flexibility in shift patterns, with options to work either early morning, night, or
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Posted 13 days ago | Updated 7 hours ago

IVR Chatbot Developer (Genesys)

MDMS Recruiting

•

Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 14 days ago | Updated 15 hours ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Third Party, Contract

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 3 days ago | Updated 12 hours ago

Senior Systems Engineer - Genesys

Kforce Technology Staffing

•

Westlake, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Westlake, TX that is seeking a Senior Systems Engineer with Genesys experience. Responsibilities: * Write high-quality code for our applications that is reliable, scalable, and reusable * Understand the leadership vision and execute on that vision * Strengthen and promote the culture of innovation by setting examples * Find creative ways to get things done, and do them right * Foster a culture of Best in Class software engineering practices * Exercise a
Posted 14 days ago | Updated moments ago

Genesys developer

Stanley David and Associates

•

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 6 days ago | Updated 1 day ago

Practice Leader - Genesys with Sales

Accuro Group

•

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 20 days ago | Updated 10 hours ago

Genesys Cloud Developer

Ventures Unlimited

•

Remote

Full-time

Job Role: Genesys Cloud Developer Location: Remote Type: Full Time Position Job Description: Experience Required: 6+ years -Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud). -Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems, and deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, L
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Posted 16 days ago | Updated 3 days ago

Genesys SME

E-Solutions, Inc.

•

Louisville, Kentucky, USA

Third Party, Contract

About My Client:- My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly
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Posted 60+ days ago | Updated 9 hours ago

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp

Dexian DISYS

•

Merrimack, New Hampshire, USA

Contract

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp Westlake, TX OR Merrimack, NH: Locals Only! 6 + Months Locals Only! Hybrid Role! Must Have: Amazon Connect Genesys Engage AWS Skillset: Systems Engineer with a background in AWS, Amazon Connect, and Genesys Engage experience. Nice to have would GCXI (Genesys Customer Experience Insights). Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the larges
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Posted 14 days ago | Updated moments ago

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp

Dexian DISYS

•

Westlake, Texas, USA

Contract

Genesys Systems Engineer w/ Amazon Connect & Genesys Engage Exp Merrimack, NH OR Westlake, TX OR : Locals Only! 6 + Months Locals Only! Hybrid Role! Must Have: Amazon Connect Genesys Engage AWS Skillset: Systems Engineer with a background in AWS, Amazon Connect, and Genesys Engage experience. Nice to have would GCXI (Genesys Customer Experience Insights). Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the la
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Posted 14 days ago | Updated moments ago

Genesys Cloud CX Developer/Architect

Ventures Unlimited

•

Remote

Full-time

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat
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Posted 15 days ago | Updated 3 days ago

Position for IVR developer with Genesys experience in Newark NJ/PA Hybrid

IRIS Software, Inc.

•

Newark, New Jersey, USA

Third Party, Contract

Hi , I hope you're doing well. We have a great opportunity with one of IRIS's Banking clients in Newark NJ is looking for the Sr IVR developer Newark NJ Hybrid. Please Share your Resume if you are interested Java Technical Lead , with hands on experience but Lead is must to have. Spark experience is also must to have. Skills IVR voice bot development is a key skill ** Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with
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Posted 27 days ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 4 hours ago

Genesys Cloud Developer IVR Developer

Accuro Group

•

North Carolina, USA

Third Party, Contract

Genesys Engineer 5+Years Deerfield, NJ | Iselin, NJ(South) | Austin, SCV or Dallas. Contract Role This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX - Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools - Expert Experience working with Cloud Technologies
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Posted 60+ days ago | Updated 10 hours ago