Job title: Help Desk (Junior level) Location: Austin, TX (ONSITE- only local to Austin or near to Austin) Duration: Long term Client: 455-25-26152 Job Description: Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, pra
