cyara ivr testing consultant Jobs

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SAP Performance Testing Consultant

Diverse Lynx Llc

•

Austin, Texas, USA

Contract

Job Role : SAP Performance Testing Consultant Job Location : Sunnyvale, CA/Austin, TX - USA (Hybrid 3days onsite 2days remote) Job Type: Contract Job Description: Skills Required: SAP Performance Engineering skills: SAP Workload Analysis & Profiling ABAP & HANA Query Optimization Techniques SAP Performance Monitoring TCodes System Bottleneck Identification & TroubleshootingExperience of Indexing & Partitioning Strategies Experience in HANA Memory Management & Query Execution Plan Analysis End-to
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Posted 4 days ago

Workforce Engagement Tester(Contact Center)

United Technology

•

ON, CA

Third Party

Job Title: QA Tester Location: Hybrid (Remote + Toronto) Job Type: Contract Job Summary We are seeking a highly skilled QA Tester with expertise in Workforce Engagement Management (WEM) product testing, contact center workforce management, and IVR automation. The ideal candidate will have hands-on experience with NICE IEX, Cisco applications, and automation testing tools such as Cyara and Hammer. This role requires a deep understanding of forecasting, scheduling, agent desktop functionalities,
Posted 12 days ago | Updated 13 hours ago

SAP Functional/Testing consultant

TekisHub Consulting Services

•

Sunnyvale, California, USA

Contract, Third Party

Hi , It was nice talking with you. As discussed, our client is really very eager to fill this position ASAP If you're interested, please call me at your earliest convenience. If not available to take up this position, I will be grateful if you could forward this email to your friends who may be interested. Job Title: SAP Functional/Testing consultant Location: Austin, TX & Sunnyvale, CA Duration: 6 Months plus Job Description: Candidates MUST be SAP Functional/Testing consultant Candidate m
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Posted 13 days ago | Updated 1 day ago

Quality Engineer

Pinnacle Software Solutions

•

San Antonio, Texas, USA

Contract

Quality Engineer LOCATION Hybrid San Antonio, TX DURATION 6+ Months INTERVIEW TYPE 2 Rounds VISA RESTRICTIONS No sponsorship Provided Requirements: -NUMBER ONE REQUIREMENT: Experience in Functional/Manual Testing in Contact Center application testing (Call flows , IVR , Call Transfer , Call recording & Workforce management) -Local to San Antonio, or able to relocate at own cost prior to start -Plus is experience with Cyara Automation Tool
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Posted 3 days ago | Updated 3 days ago

Genesys Consultant

TIA Infotek Inc

•

Boston, Massachusetts, USA

Contract

Hello Connections, Hope you are doing well We will change our strategy towards identifying more hands-on experience talent on Genesys and AI skills Role: Genesys Consultant Location Boston, MA (3 days onsite) Need a Genesys Functional SME to help guide client implementation of Genesys Features and Functions having real world experience within a call center Example IVR Skill Based Routing Call Back Queuing Agent Desktop etc Profile Specification Experience in Genesys CX functionality and featu
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Posted 5 days ago

Business Analyst - ACD/IVR, Nice CXOne

People Force Consulting Inc

•

Remote

Contract

As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for ACD/IVR builds.Collaborate with stakeholders to understand their needs and tr
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Posted 2 days ago | Updated 15 hours ago

Technical Business Analyst

TechSpace Solutions Inc.

•

Remote

Contract

Job Title: Technical Business Analyst Location: Remote Duration: 12+ months As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for
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Posted 3 days ago

Conversation Designer (MSO) -Hybrid

RapidIT, Inc

•

Vienna, Virginia, USA

Contract

Job Title: Conversation Designer (MSO) Location: Hybrid Work Model Reporting to Vienna, VA Position Type: Multiyear Contract Description: UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services Responsibilities: Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. Write conversational content that aligns with our brand voice and user needs. Work closely with product managers, engine
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Posted 5 days ago | Updated 3 days ago

Quality Engineer II Contact Center Testing

Pinnacle Software Solutions

•

San Antonio, Texas, USA

Contract

Job Title: Quality Engineer II Contact Center TestingLocation: Hybrid San Antonio, TX (Must be local or willing to relocate at own cost)Duration: 6+ Months Position Summary:Frost is looking for a Quality Engineer II with hands-on experience in manual and functional testing for Contact Center applications. This is a hybrid role based in San Antonio, TX, and candidates must be local or willing to relocate prior to the project start. The ideal candidate has experience validating call flows, IVR sys
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Posted 3 days ago | Updated 2 days ago

IVR Business Systems Analyst

MDMS Recruiting

•

Newark, New Jersey, USA

Contract

W-2 ONLYMUST BE LOCAL TO NEWARK, NJ**NO C2C Our direct client is seeking an IVR Business Systems Analyst for a 9-12 month contract Hybrid in Newark, NJ (must be within driving distance to office) Client is seeking a consultant with a proven track record in leading strategic insurance programs and AI-driven transformations. This role requires a deep understanding of product delivery processes, actionable business intelligence, data modeling, and governance, especially within the insurance industr
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Posted 5 days ago | Updated 2 days ago

Senior OneStream Consultant

Get Your Project Ready Private Limited

•

Jersey City, New Jersey, USA

Contract, Third Party

Position: Senior OneStream Consultant Location: Jersey City, NJ (5-day On-Site) Job Type: 6+ Months Contract Required Skills: Bachelor s degree in finance, computer science, or a related field, or equivalent work experience.Minimum of 5 years of experience as a OneStream Consultant or in a similar role.Proven experience with OneStream implementation and optimization, with a focus on financial consolidation and reporting.Familiarity with financial processes and accounting principles.Strong analyt
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Posted 10 days ago | Updated 5 days ago

Hardware Support Customer Engineer

HAYS

•

New York, USA

Contract

Hardware Support Customer Engineer - Contract - New York City, NC - $30.00 - $35.57/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our c
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Posted 3 days ago | Updated 5 hours ago

SAP Project Systems (PS) Consultant

Next Level Business Services, Inc.

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Remote

Third Party, Contract

SAP Project Systems Consultant 6+ months Remote Work This is an Analyst role focused on S/4 HANA Finance , with experience in SAP Project Systems. The role will be in the implementation of these areas in on-going solutions and migration to S/4 HANA Finance. The successful candidate will perform work that is highly complex, varied in nature, and span multiple functional areas. This individual will seek to ensure the optimum utilization of existing system platforms and their integration while cons
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Posted 24 days ago

Call Center Software Engineer (IVR, Cxone)

HireBlazer

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Remote

Contract

Role: Call Center Software Engineer (IVR, Cxone) Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone.Strong skills in Studio, scripting.The work this team does often involves customization for large enterprise Clients.We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspec
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Posted 2 days ago

CCaaS Architect

Capgemini America, Inc.

•

Toronto, Ontario, Canada

Full-time

Title: CCaaS Architect Job Description: Design and Build Conversational IVR, Autpilot Virtual Agents and Omni-channel contact center solutions using NICE CXOne platform. Implement Routing strategy, ACD, Data/API Integrations, Quality Management and Voice of Customer components on the NICE CXOne platform Implement CXOne Expert Knowledge Base solutions Implement NICE IEX Workforce Management solutions Lead technical resources for NICE CXone implementations. Create technical documentation for detai
Posted 13 days ago | Updated 13 hours ago

CCaaS Architect

Capgemini America, Inc.

•

Mississauga, Ontario, Canada

Full-time

Title: CCaaS Architect Job Description: Design and Build Conversational IVR, Autpilot Virtual Agents and Omni-channel contact center solutions using NICE CXOne platform. Implement Routing strategy, ACD, Data/API Integrations, Quality Management and Voice of Customer components on the NICE CXOne platform Implement CXOne Expert Knowledge Base solutions Implement NICE IEX Workforce Management solutions Lead technical resources for NICE CXone implementations. Create technical documentation for detai
Posted 13 days ago | Updated 13 hours ago

Conversation Designer (UX Content ) - (Portfolio Required)- (Hybrid Role) - LOCALS to VA, MD, DC Area ONLY

Zillion Technologies

•

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 UX Content Conversation Designer Duration: Long Term Ongoing Project with NO end Date Direct banking Client Rate : $$ Best Rates Available $$ Hybrid - 2 Days a week in Vienna, VA // 3 days fully remote Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 Job Description: A UX Content Conversation Designer creates engaging, user-ce
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Posted 4 days ago | Updated 2 days ago

RentalMan Techno Functional Consultant

TechSpace Solutions Inc.

•

Remote

Third Party, Contract

Job title : RentalMan Techno Functional Consultant Work Location : Remote Opportunity Duration : 12 Months Job Description: We are seeking an experienced RentalMan Techno-Functional Consultant with hands-on experience in RentalMan Implementation. The ideal candidate should have a strong blend of technical expertise and functional knowledge of RentalMan ERP to drive system configuration, customization, and integration while ensuring alignment with business processes. Key Responsibilities: Lead
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Posted 5 days ago | Updated 2 days ago

Conversation Designer (MSO)

INSPYR Solutions

•

Merrifield, Virginia, USA

Contract

Title: Conversation Designer - Chatbox Location: Hybrid - Merrifield VA 22119 Duration: 6+ month contract Compensation: $68-$78 HR Work Requirements: , Holders or Authorized to Work in the U.S. * Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. * Write conversational content that aligns with our brand voice and user needs. * Work closely with product managers, engineers, and researchers to define and implement conversation strategies. * Use data, u
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Posted 4 days ago | Updated 3 hours ago

SAP FICO functional Consultant at Austin, TX || Onsite || Full Time

VeridianTech

•

Austin, Texas, USA

Full-time

Title: SAP FICO functional Consultant Location: Austin, TX(Onsite) Position: Fulltime Job Description Required Skills: SAP FICO functional experience specializing in design and configuration of SAP Finance modules. Experience in 2-3 full implementation of SAP FI modules. Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, test
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Posted 4 days ago | Updated 1 day ago