customer Jobs in Charlotte, NC

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Customer Success Account Manager

Microsoft Corporation

•

Charlotte, North Carolina, USA

Full-time

Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential-and excitement for the journey ahead. Customer Success Account Managers develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. Guides and lea
Posted 10 days ago | Updated 4 hours ago

Customer Success Account Manager: Microsoft Software and Systems Academy (MSSA)

Microsoft Corporation

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Charlotte, North Carolina, USA

Full-time

We're a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes. Customer Success Account Managers develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partner
Posted 10 days ago | Updated 4 hours ago

Senior Lead Customer Experience Consultant

Wells Fargo

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Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking a Senior Lead Customer Experience Consultant in Enterprise Customer Experience, part of Consumer and Small Business Banking. This role is for a seasoned Customer Experience (CX) professional, capable of partnering with teams across the enterprise to improve how we collectively produce and utilize CX insights to inform strategy and drive change. Acting as a consultant to a variety of stakeholders and senior business leaders, this role calls for someone that
Posted 5 days ago | Updated 2 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 28 days ago | Updated 5 days ago

Customer Success Manager - Secureworks - (US Remote)

Dell

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Remote or Atlanta, Georgia, USA

Full-time

Customer Success Manager - Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis , a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for excepti
Posted 1 day ago | Updated 5 hours ago

Customer Success Manager - Secureworks - (US Remote)

Dell

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Remote or Marietta, Georgia, USA

Full-time

Customer Success Manager - Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis , a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for excepti
Posted 1 day ago | Updated 5 hours ago

Dynamics 365 Technical Architect with Customer service or Marketing Module

Webilent Technology, Inc.

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Remote

Contract

Requirements: Minimum 8 years of IT and 5 years of experience in customizations of D365 Customer Service module and / or Marketing Module experience. Proficiency in utilizing Plugins, Power Automation, and Integrations using API and Azure Experience in solutioning, conducting POCs, code reviews, and implementing best practices Familiarity with working in an Onsite Offshore model and leading development teams: code as well as design with Dynamics365. Must Have: D365 Customer Service module and or
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Posted 4 days ago

W2 - Certified Project Manager III (Web application, Customer service & relationship management, BI, Documentation) - Remote within WI

Tanson Corp

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Remote or Madison, Wisconsin, USA

Contract

Description: Valid Project Management Professional (PMP) Certification required at the time of submission. NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported. WISCONSIN ONLY POSTING: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE
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Posted 3 days ago | Updated 1 day ago

Customer Succees Director

Averro

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Remote

Full-time

Salary: $140,000-175,000 Benefits: Competitive salary and incentives, ESPO (employee stock option program), medical/dental/vision/LTD coverage, 401(k), parental leave and support, flexible hours, unlimited PTO, and 12 paid holidays per year, flexible/remote work environment, $ for home office expenses, employee wellness program, charitable donation match, career advancement opportunities Looking for a Customer Success Leader who can take our team to the next level. It will be important to have a
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Posted 4 days ago

Customer Service Specialist

Accylerate

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Remote

Full-time

Title: Customer Service Specialist Location: 100% Remote Duration: Long Term JOB DESCRIPTION Team Assessment Delivery Operations - this team serves as escalation from frontline customer service to solution issues with testing process and proactively handles the test center renewal process. Profile: this is ideal for someone who has solid problem solving, customer service and analytical abilities; strong preference to candidates with salesforce experience, and of course, education. About the O
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Posted 4 days ago

ServiceNow Sr. Technical Consultant - Customer Success Management

Enquizit

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Remote

Full-time

ServiceNow Sr. Technical Consultant - Customer Success Management The Sr Technical Consultant will provide subject matter and technical expertise to support customer s implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and tec
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Posted 5 days ago | Updated 5 hours ago

ServiceNow Sr. Technical Consultant - Customer Success Management

CDW

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Remote

Full-time

The Sr Technical Consultant will provide subject matter and technical expertise to support customer's implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and technical expertise to support CDW's Managed Services ServiceNow ins
Posted 5 days ago | Updated 4 hours ago

Manager, Strategic Customer Success

Intuit

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Remote or Boynton, Georgia, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Mailchimp is a leading marketing platform for small businesses. We empower millions of c
Posted 7 days ago | Updated 4 hours ago

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher Corporation

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Remote or Brea, California, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build
Posted 7 days ago | Updated 10 hours ago

Customer Success Engineer/Linux

Data Network

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Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs
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Posted 11 days ago | Updated 11 days ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 12 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 11 days ago | Updated 8 hours ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 12 days ago | Updated 3 hours ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Contract, Third Party

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 13 days ago