customer Jobs in Boston, MA

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Customer Operations Support Specialist - Boston/ NYC

Postman, Inc.

•

Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 20 days ago | Updated 1 hour ago

Customer Service Representative

Innova Solutions, Inc

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Westborough, Massachusetts, USA

Contract

Innova Solutions is immediately hiring for a Customer Service Representative Position type: Fulltime/Contract Location : Westborough MA 01581 (Hybrid Role) Duration : 12 Months (Temp to Perm) As a Customer Service Representative you will: Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues.Directly advises other organizational units/teams to ensure timely delivery of service, or resoluti
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Posted 21 days ago | Updated 21 days ago

Data Analyst, Customer Data Platform

Judge Group, Inc.

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Westborough, Massachusetts, USA

Full-time

Location: Westborough (CDP), MA Salary: Depends on Experience Description: One of our clients in the Utilities/Energy industry is looking to hire a Data Analyst. This would be a long term contract expected around 2+ years with the possibility for extensions. Hybrid Schedule 2 days onsite per week in Westborough, MA This role is responsible for requirements, subject matter expertise, and UAT for Master and Transaction Data and Ready-To-Use Data Products for US Customer business operations
Posted 49 days ago | Updated 1 hour ago

Data Quality Analyst, Customer Data Platform

Judge Group, Inc.

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Bellingham, Massachusetts, USA

Full-time

Location: Bellingham, MA Salary: Negotiable Description: Data Quality Analyst, Customer Data Platform This role is responsible for writing data quality requirements, validation rules, and metrics to address data issues that impact US Customer business processes and interactions. Identify critical data elements (CDE) vital for business operations and decision-making within curated ready-to-use datasets, e.g.: Customer Profile & Billing Account, Premise and Service Location, Industry Segmenta
Posted 60+ days ago | Updated 1 hour ago

Sap S4 Hana Customer Master Data Lead (Blended PM / BA) - 100% Remote

Scadea Solutions Inc

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Remote

Contract

Position: Sap S4 Hana Customer Master Data Lead (Blended PM / BA) Location: 100% Remote Duration: 6+ Months Contract W2 Role Job Description: This team is responsible for all Master Data Product Pricing, customer. Customer is what he's focusing on, the program that is doing is multi-tier Customer hierarchy and design, experience with S4 Hana over anything else. Person having worked in customer realm would be the most helpful. S4 would be most of the focus. They don't know the landscape yet. If
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Posted 5 hours ago | Updated 4 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 29 days ago | Updated 6 days ago

Customer/Technical Trainer

ServiceNow, Inc.

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Remote or Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 hour ago

SAP CAR Customer activity repository Techno-Functional Consultant

Tek Inspirations LLC

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Remote

Third Party, Contract

Job Description - SAP CAR Techno-Functional Consultant Location: Remote Duration: 12+ MONTH CONTRACT RESPONSIBILITIES: Demonstrate subject matter expertise in SAP CAR and integrating with other SAP modules and non-SAP solutions. Knowledgeable in the technology supporting multiple business functions or supporting technologies.Designs, configures, tests, debugs, documents, and collaborates with product development teams on packaged and custom software solutionsAuthor documentation such as techno f
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Posted 8 hours ago

Dynamics 365 Technical Architect with Customer service or Marketing Module

Webilent Technology, Inc.

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Remote

Contract

Requirements: Minimum 8 years of IT and 5 years of experience in customizations of D365 Customer Service module and / or Marketing Module experience. Proficiency in utilizing Plugins, Power Automation, and Integrations using API and Azure Experience in solutioning, conducting POCs, code reviews, and implementing best practices Familiarity with working in an Onsite Offshore model and leading development teams: code as well as design with Dynamics365. Must Have: D365 Customer Service module and or
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Posted 4 days ago

W2 - Certified Project Manager III (Web application, Customer service & relationship management, BI, Documentation) - Remote within WI

Tanson Corp

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Remote or Madison, Wisconsin, USA

Contract

Description: Valid Project Management Professional (PMP) Certification required at the time of submission. NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT be allowed to be resubmitted to future re-postings of the position. False or inaccurate submissions will be reported. WISCONSIN ONLY POSTING: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE
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Posted 4 days ago | Updated 7 hours ago

Customer Succees Director

Averro

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Remote

Full-time

Salary: $140,000-175,000 Benefits: Competitive salary and incentives, ESPO (employee stock option program), medical/dental/vision/LTD coverage, 401(k), parental leave and support, flexible hours, unlimited PTO, and 12 paid holidays per year, flexible/remote work environment, $ for home office expenses, employee wellness program, charitable donation match, career advancement opportunities Looking for a Customer Success Leader who can take our team to the next level. It will be important to have a
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Posted 5 days ago

ServiceNow Sr. Technical Consultant - Customer Success Management

Enquizit

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Remote

Full-time

ServiceNow Sr. Technical Consultant - Customer Success Management The Sr Technical Consultant will provide subject matter and technical expertise to support customer s implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and tec
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Posted 5 days ago | Updated 14 hours ago

Manager, Strategic Customer Success

Intuit

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Remote or Boynton, Georgia, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Mailchimp is a leading marketing platform for small businesses. We empower millions of c
Posted 7 days ago | Updated 1 hour ago

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher Corporation

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Remote or Brea, California, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build
Posted 7 days ago | Updated 7 hours ago

Customer Success Engineer/Linux

Data Network

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Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs
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Posted 11 days ago | Updated 11 days ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 12 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 12 days ago | Updated 5 hours ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 13 days ago | Updated 1 hour ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Contract, Third Party

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 14 days ago