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IT/BPO Vendor Management Analyst

w3r Consulting

•

Richardson, Texas, USA

Contract

Contract to hire opportunity available for local candidates. This position is responsible for actively participating in supplier management and governance of key vendors and business relationships, by ensuring adherence to contractual obligations, enforcement of penalties and monitoring of supplier risk. This position monitors / analyzes vendor performance, measures performance against SLAs, KPIs, identifies supplier improvement/innovation opportunities, coordinates supplier audit activities / r
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Posted 4 days ago | Updated 16 hours ago

Contact Center Business Development Executive

Data Network

•

Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 20 days ago

Multilingual Helpdesk Technician (German)

Stefanini

•

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 5 days ago | Updated 5 hours ago

Field Services Team Leader I

Stefanini

•

Auburn Hills, Michigan, USA

Full-time

Who we are For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet o
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Posted 6 days ago | Updated 5 hours ago

Field Tech Senior Associate

NTT DATA Americas, Inc

•

Totowa, New Jersey, USA

Contract

Company Overview: NoneJob Description: Description: * Individuals here have a well-rounded knowledge of the policies and procedures for their work area. * Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. * They may make policy recommendations to their managers and be an escalation point for less experienced team members. * Performs basic troubleshooting, parts replacement, systems upgrades, d
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Posted 5 days ago | Updated 4 hours ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 7 days ago | Updated 5 hours ago

Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 46 days ago | Updated 9 hours ago

Senior Salesforce Support Analyst

Radiansys, Inc.

•

Foster City, California, USA

Full-time

Senior Salesforce Support Analyst Foster City, CA 94404 (Onsite) Full-Time / CTH / Contract Job Description of Role Lead RACT Support and technical team to complete RACT 2.1 release; Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures and additional technical documents as necessaryCollaborate with technical PM and software developers during each sprint of
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Posted 7 days ago | Updated 14 hours ago

Deskside Technician II

Stefanini

•

Windsor, California, USA

Full-time

Who we are: For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet
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Posted 7 days ago | Updated 5 hours ago

Senior Director, Global Process Owner, Record to Report (R2R)

NBC Universal

•

Los Angeles, California, USA

Full-time

Company Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universa
Posted 27 days ago | Updated 14 days ago

Salesforce Support Analyst with Clinical background( CA Local)

Intake IT Solutions

•

Foster City, California, USA

Full-time, Third Party

Job Title: Salesforce Support Analyst Location: Foster City, CA (Onsite Must) Duration: Long term contract 1) Lead RACT Support and technical team to complete RACT 2.1 release. Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures and additional technical documents as necessary. 2) Collaborate with technical PM and software developers during each sprint of s
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Posted 7 days ago

Salesforce Support Analyst (Only locals to Bay area, CA)

WinWire Technologies

•

Foster City, California, USA

Third Party, Contract

Job Title: Salesforce Support AnalystLocation: Foster City, CA (Onsite Must)Duration: Long term contract Educational Qualification*BE, Comp Science, BCA, BSE computer scienceJob Description of Role* (RNR) (Mandatory - Minimum 500 words)1) Lead RACT Support and technical team to complete RACT 2.1 release. Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures
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Posted 5 days ago

Salesforce Support Analyst (Onsite)

Advantra Consulting Group

•

Foster City, California, USA

Contract

Job Title: Salesforce Support AnalystLocation: Foster City, CA (Onsite)Duration: Long term contract Educational Qualification*BE, Comp Science, BCA, BSE computer scienceJob Description of Role* (RNR) (Mandatory - Minimum 500 words)1) Lead RACT Support and technical team to complete RACT 2.1 release. Complete project deliverables including user and functional requirements, architecture review, design and integration specification, software development summary report, installation procedures and a
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Posted 7 days ago | Updated 14 hours ago

Engineering Program Manager (SDM/Service Delivery Manager)

Artech, LLC

•

Mountain View, California, USA

Full-time

Job Title: Program Manager I Permanent Direct Hire role Location: San Francisco Bay area (Hybrid) Compensation range: $120K $140K plus bonus Seeking a Hardware/Engineering program manager with managed services/service delivery experience. **Need to be in the Bay Area and the role is hybrid. **Need hardware and software development knowledge. The Program Manager will lead the delivery of a group of assigned projects to meet and exceed contractual service delivery commitments. Build and grow worki
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Posted 26 days ago | Updated 14 days ago

Deskside Technician II

Stefanini

•

Rockville, Maryland, USA

Full-time

Who we are: For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet
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Posted 15 hours ago | Updated 5 hours ago

Business Systems Sr. Administrator

American Honda Motor Co.

•

Marysville, Ohio, USA

Full-time

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it?s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of ?power? that supports people around the world who are trying to do things based on th
Posted 6 hours ago

Desktop Support Technician

MCI Companies

•

Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high o
Posted 27 days ago | Updated 10 hours ago

Technical Support Representative

MCI Companies

•

Savannah, Georgia, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 27 days ago | Updated 10 hours ago

Technical Support Representative

MCI Companies

•

Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 27 days ago | Updated 10 hours ago

Technical Support Representative

MCI Companies

•

Las Cruces, New Mexico, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a dedicated and enthusiastic Technical Support Representative to join our team. In this role, you will provide outstanding customer service, technical support, and sales assistance,
Posted 27 days ago | Updated 10 hours ago