Tier 3 Support Analyst Jobs in Austin, TX

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ArcGIS Systems Analyst 3- Austin, TX- Hybrid

Avtech Solutions

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Austin, Texas, USA

Contract, Third Party

Role: ArcGIS Systems Analyst 3 Location: Austin, TX- Hybrid (1 or 2 days/week onsite) Duration: Long Term Contract Public Sector (preferred) Role Focus: Managing and reporting public health information Description of Services: Our client is seeking an experienced Systems Analyst 3 with strong expertise in ArcGIS to support business process reengineering and application development. This role involves analyzing and improving business systems, defining system requirements, and ensuring ArcG
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Posted 2 days ago | Updated 5 hours ago

IT Support & UAT- CRM Analyst 2

PROLIM Global Corporation

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Austin, Texas, USA

Contract

PROLIM ( is currently seeking Product Support Analyst 2 for one of our top Client for Location- Austin, Texas 78701 Qualified candidates can directly send your updated resume and contact info via email: Job description: 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Wo
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Posted 9 days ago | Updated 12 hours ago

Product Support Analyst

iSHIR

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Austin, Texas, USA

Full-time

Job Title - Product Support Analyst Duration - Full Time/Long Term Work Location- Austin, Tx Position Summary: We are Seeking a dedicated Product Support Analyst to provide first-line support for CRM and Help Desk systems, troubleshoot issues, and ensure smooth software operations. Responsible for developing and delivering training programs for users at all levels, coordinating activities with stakeholders, and contributing to knowledge base articles. Monitors and resolves support incidents, p
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Posted 9 days ago

Technical Analyst 4-Support

Oracle Corporation

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Austin, Texas, USA

Full-time

Job Description Entity: Oracle America, Inc. Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical
Posted 13 hours ago | Updated moments ago

Product Support Analyst

ArnAmy, Inc.

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Austin, Texas, USA

Contract, Third Party

Job Purpose: 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particularular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to use
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Posted 3 days ago

UKG WFM Pro Configuration Support Senior Analyst

Deloitte

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Austin, Texas, USA

Full-time

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS
Posted 8 days ago | Updated moments ago

Epic Clinical Application Support Analyst

Deloitte

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Austin, Texas, USA

Full-time

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ClinDoc Application Support Senior Analyst / PDSA, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client serv
Posted 54 days ago | Updated 11 hours ago

UAM Support Analyst

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2061914 Job Description: Title: UAM Support Analyst Location: Austin, TX (2 days onsite required) Contract Duration: Long Term Ongoing Background Check Required Job Description Provide continued support of existing Access Management Services provided by the UAM Team. Responsibilities include: Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenanc
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Posted 38 days ago | Updated 1 hour ago

Help Desk Tier 1 Support Technician

Maximus, Inc.

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Remote

Full-time

Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, pr
Posted 1 day ago | Updated moments ago

IA Engineer 3 (RMF Support Analyst)

GovCIO

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Remote

Full-time

Overview The VA NOC defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, operation and configuration of the enterprise network infrastructure, Internet Gateways, the delivery of enterprise security systems and services, the monitoring and reporting of security incidents, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise and the full range of func
Posted 23 days ago | Updated 9 hours ago

Tier II IT Hardware Support w/Secret clearance - FULLY REMOTE

Sparks Group

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Remote or Dallas, Texas, USA

Contract

We are looking to hire ten fully remote Tier II IT Support Technicians. To be eligible, you must have an active Secret clearance (if you have a TS, it will only be held at the Secret level), and a minimum of a Security+ certification (other certs that satisfy 8140 requirements are acceptable). Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for a US government client. The technical
Posted 12 days ago | Updated 9 hours ago

Tier II IT Hardware Support w/Secret clearance - FULLY REMOTE

Sparks Group

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Remote or McLean, Virginia, USA

Contract

We are looking to hire ten fully remote Tier II IT Support Technicians. To be eligible, you must have an active Secret clearance (if you have a TS, it will only be held at the Secret level), and a minimum of a Security+ certification (other certs that satisfy 8140 requirements are acceptable). Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for a US government client. The technical
Posted 12 days ago | Updated 9 hours ago

Tier II IT Help Desk Support Specialist w/Secret clearance - FULLY REMOTE

Sparks Group

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Remote or Germantown, Maryland, USA

Contract

Job Summary/Company: Sparks Group is seeking a Tier 2 Support Technician who will work in a fast-paced 24x7x365 environment. However, different from the normal Help Desk environment, this program is made up of multiple teams operating cross-functionally: testing, integration and support services via the help-desks and engineering teams. This position is temporarily remote but will be onsite when the pandemic ends. If you are interested in learning more about Sparks Group and the opportunity, ple
Posted 12 days ago | Updated 9 hours ago

MAC SUPPORT - TIER 1

SVMT, Inc

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Remote

Full-time

Location: RemoteJob SummaryRole involves acting as the first point of contact for users experiencing technical issues with Apple Mac computers, providing basic troubleshooting and resolving common problems related to hardware, software, and connectivity, while escalating more complex issues to higher-level support teams when necessary; requiring strong understanding of Mac operating systems, basic hardware knowledge, and excellent customer service skills to efficiently address user inquiries via
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Posted 30 days ago | Updated 29 days ago

Level 3 Application Support

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Level 3 Application Support in Tampa, FL. Summary: The Level 3 Application Support team member will be part of a group that is responsible for the maintenance and support of firm applications. This function has broad knowledge of the business functions to resolve critical and strategic business technology challenges. The team member is responsible for adherence to Service Level Agreements for Level 3 application support services. Duties:
Posted 6 days ago | Updated 6 hours ago

Level 3 Technical Support Engineer (hybrid)

Johnson Controls, Inc.

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Remote or Westford, Massachusetts, USA

Full-time

What you will do As a Level 3 Technical Support Engineer, you will be a key member of our technical support team for Kantech (EntraPass) & SES Security Solutions software and hardware access control products. This role involves handling complex, time-intensive customer requests that require deep technical expertise and specialization in various technologies. You will be responsible for providing advanced technical support for both Kantech and SES products. This role involves troubleshooting co
Posted 12 days ago | Updated moments ago

Level 3 Authentications Support Engineer

Citi

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Remote or Irving, Texas, USA

Full-time

Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is
Posted 27 days ago | Updated moments ago

Data Analyst 3 - Hardware Asset Management (Hybrid - Seattle)

Nordstrom

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Remote or Seattle, Washington, USA

Full-time

Job Description Since 1901, Nordstrom has been committed to providing customers with the best possible service and experience in retail. We have a relentless drive to exceed our customers' expectations. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers Feel Good and Look Their Best. Our goal is to be the best fashion retailer in a digitally connected world. Given these ambition
Posted 12 days ago | Updated moments ago

Network Telephony/VOIP Infrastructure Analyst (HYBRID - 2-3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Day Shift Description: NOTE: This position will focus on telephony, specifically Cisco VOIP solutions. POSITION PURPOSE Responsible for the implementation, maintenance and operation of a telecommunications/network infrastructure. Telephony responsibilities include assisting vendors in the implementation of new telephone systems, configuring desktop and wireless telephones, providing technical work direction to wiring contractors and/or Technician Infrastructu
Posted 37 days ago | Updated moments ago

IT Application Support Analyst

AVA Consulting

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Remote

Contract

AVA Consulting is seeking an IT Application Support Analyst Location: Remote - US U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: The primary focus of the IT Application Support Analyst is to ensure world class operations of enterprise applications that support critical business processes. Provides subject matter expertise on the operation of the Enterprise Application modules, carry out service requests as s
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Posted 15 hours ago