•Remote or Holland, Ohio, USA
Description We are looking for a Telecommunications Specialist to join our team. This role is a contract to permanent employment opportunity. You will be responsible for provisioning and maintaining VoIP related products and serving as an escalation point of technical support for our national voice services platform. This is a fully remote position. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and trouble tickets Monitor network devices, inte 