1 - 20 of 3,048 Jobs

NICE Tools and Process Administrator

Randstad Digital

Remote or San Francisco, California, USA

Contract

job summary: The Community Support NICE Tools and Process Admin is responsible for maintaining and building out key infrastructure that supports the broader quality team at our internal and partner sites using NICE's Quality Central. This role will be responsible for the set up and implementation of key infrastructure such as building scorecards, dashboards, and workflows. Key accountabilities include maintaining our NICE quality infrastructure, documenting, scaling, centralizing our core proce

NICE Tools and Process Administrator

TalentBurst

San Francisco, California, USA

Full-time

NICE Tools Administrator Contract 6 months+ 100% remote role Duties: The Community Support NICE Tools and Process Admin is responsible for maintaining and building out key infrastructure that supports the broader quality team at our internal and partner sites using NICE's Quality Central. This role will be responsible for the set up and implementation of key infrastructure such as building scorecards, dashboards, and workflows. Key accountabilities include maintaining our NICE quality infrast

Contact Center Engineer w/ Nice CXone Or Five9

i-Connectresources, Inc.

Columbus, Ohio, USA

Full-time

Hello All, Looking for strong resource on CCE - Contact Center Engineer with NiceOne Or Five 9 experience Strong UC background preferred.

Remote: Sr Project Manager (RingCentral and NICE inContact)

KE Staffing

Remote

Contract

Location: Remote (CST time zone preferred) Key Requirements: Experience: Minimum of 5 years in IT project management, including tracking and planning IT-related projects.Stakeholder Engagement: At least 5 years of experience working with senior-level business stakeholders in a cross-functional matrix environment.Call Center Expertise: Proven track record in managing the implementation of advanced call center features such as IVRs, autodialers, SMS outreach, skill queues, and chatbots.Communicati

Conversational AI Engineer

Photon Interactive UK Limited

Remote

Full-time

Greetings everyone, I hope you are staying safe. We are hiring a Conversational Engineer to join our Digital Engineering team. Who are we? For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ;/u> Job Role: Conversational Engineer Location: TX,IL,AZ,RI (Initial remote) Empl

Lead Application Analyst (Actimize)

SUNRAY INFORMATICS

Pittsburgh, Pennsylvania, USA

Full-time

Role : Lead Application Analyst (Actimize) Location: Pittsburgh, PA Duration: Fulltime MOI : Telephonic & Skype Primary Skills: SQL, PL/SQL, SAM, IFM, Actimize Actone, CDD-X, SQL Server and SSIS. Need Candidates with a minimum of 10 Years of Experience. This is a Fulltime hire by the Client. Job Description: This position is primarily responsible for being the Lead Application Analyst for Actimize assigned projects and supports initiatives of high complexity and visibility using expert knowledge

CX - NICE Engineer 1 (Config)

Connect Tech+Talent

Remote

Contract, Third Party

CX - NICE Engineer 1 (Config) Remote Contract The CX - CXone Engineer Configuration role involves working with the CXone customer experience platform to design, configure and implement solutions that meet the needs of the organization and its customers. This role requires a deep understanding of CXone technologies and tools, as well as experience with contact center operations and customer experience design. Responsibilities of a CX - CXone Engineer Configuration role may include:Configuring a

Software Engineer with CXone

Nityo Infotech Corporation

Remote

Contract

Role: Software Engineer with cxone Location: Remote Nice cxone experienceAble to configure nice cxone workflows for contact centres use cases Able to maintain nice cxone based solutions and support various contact center agentsAble to create nice cxone reports for various product componentsMentor junior analysts Able to adopt new service/ product sets of nice cxone suite Able to work and support amazon connect technologyGreat communication skillsAble to handle the business stakeholder meetings o

Junior Data Analyst with Excel and Tableau

Paradigm Infotech

Remote

Contract

We are not looking for Seniors for this role. 100% remote NO CTC , Cant work with 3rd party agencies . They prefer college grads from accredited and good universities no associate degreed candidates please. Top 3-5 Technical Skills Solid skills analyzing incident data. Dealing with privacy incidents and looking at the data to determine risk. Need to create an ordinal list of contacts based on risk.Comfortable dealing with messy data and ambiguityGood comms and comfortable working with academi

Call recording Engineer

Ampcus Inc

Charlotte, North Carolina, USA

Contract

Job Title: Recording Engineer Work Location: Charlotte , NC -Onsite Duration: 10+ Months Number of Positions: 2 JOB DESCRIPTION: This position is expected to work on project and platform implementations. Provide product support and resolution of issues with prevention plans related to Contact Center including, call recording, interaction analytics, call transcriptions, quality assurance/quality monitoring, storage migration and other services. Must to have experience: Call Recording 5+ year

Linux Admin

OnwardPath Technology Solutions LLC

Long Beach, California, USA

Contract

Linux Admin 100% On site role NO REMOTE. Location: Long Beach, CA. Contract 6 month duration |Immediate start Customer facing So need very good communication. Two Openings Linux Admin generalist. Do not need a network architect, but must have some good technical network knowledge. Must be able to troubleshoot. Consultant will work on consolidating 2 environments (NZ and US) into 1 functional global environment. Must have Ansible experience. Will deploy and build out the Ansible environment alo

JavaScript Developer - API/ReactJS/NodeJS (only W2 candidate) Location: 100% Remote

Cerebra Consulting Inc

Remote

Contract

Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software c

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only

Mitchell Martin, Inc.

Richmond, Virginia, USA

Contract

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only W2 Only Opening Location: Richmond, VA (Hybrid Only / Onsite Only Openings) Alternate Location: Richmond, VA / Kennesaw, GA / Chandler, AZ / Jacksonville, FL (Hybrid Only / Onsite Only Openings) Location: Richmond, VA Position Type: Contract Job Description: Looking for a professional engineer with in-depth knowledge of Contact Center. The position will reside in Client Real Time Collaboration Contact Center Engineering team directly

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only

Mitchell Martin, Inc.

Kennesaw, Georgia, USA

Contract

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only W2 Only Opening Location: Kennesaw, GA (Hybrid Only / Onsite Only Openings) Alternate Location: Richmond, VA / Kennesaw, GA / Chandler, AZ / Jacksonville, FL (Hybrid Only / Onsite Only Openings) Location: Jacksonville, FL Position Type: Contract Job Description: Looking for a professional engineer with in-depth knowledge of Contact Center. The position will reside in Client Real Time Collaboration Contact Center Engineering team direc

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only

Mitchell Martin, Inc.

Jacksonville, Florida, USA

Contract

AVAYA Contract Center - VOICE Engineer - HYBRID and W2 Only W2 Only Opening Location: Jacksonville, FL (Hybrid Only / Onsite Only Openings) Alternate Location: Richmond, VA / Kennesaw, GA / Chandler, AZ / Jacksonville, FL (Hybrid Only / Onsite Only Openings) Location: Jacksonville, FL Position Type: Contract Job Description: Looking for a professional engineer with in-depth knowledge of Contact Center. The position will reside in Client Real Time Collaboration Contact Center Engineering team di

Senior D365 Customer Engagement/Power Platform Developer- MI LOCALS, ON-SITE

HCL Global Systems

Michigan Center, Michigan, USA

Full-time

Senior D365 Customer Engagement/Power Platform Developer

National Sales Executive

ConsultNet, LLC

Lehi, Utah, USA

Full-time

Energy Market, National Sales Executive Onsite 100% (Weber County) Direct Hire Pay Range: Salary Target: $80-100K + uncapped commissions Job Description: Our client is a leader in remotely deployed equipment in the wireless/solar charging industry. They are looking for a self-starter with an entrepreneurial mindset. Our client is looking for experience in selling complex products/solutions selling to sophisticated buyers. There is also a need for this person to have a proven record in ente

VP of Information Technology - Onsite info in job description

Jobot

Chicago, Illinois, USA

Full-time

This Jobot Job is hosted by: Adam Bennett Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $190,000 - $230,000 per year A bit about us: We are a $5+ billion manufacturing company going through a digital transformation and looking for a leader to take us through this journey. We're stable, growing, and best-in-class in our industry. We are located near the Twin Cities and are open to relocating a candidate to our nice area. This job is onsite

VP of Information Technology - Onsite info in job description

Jobot

Kansas City, Missouri, USA

Full-time

This Jobot Job is hosted by: Adam Bennett Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $190,000 - $230,000 per year A bit about us: We are a $5+ billion manufacturing company going through a digital transformation and looking for a leader to take us through this journey. We're stable, growing, and best-in-class in our industry. We are located near the Twin Cities and are open to relocating a candidate to our nice area. This job is onsite

VP of Information Technology - Onsite info in job description

Jobot

Milwaukee, Wisconsin, USA

Full-time

This Jobot Job is hosted by: Adam Bennett Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $190,000 - $230,000 per year A bit about us: We are a $5+ billion manufacturing company going through a digital transformation and looking for a leader to take us through this journey. We're stable, growing, and best-in-class in our industry. We are located near the Twin Cities and are open to relocating a candidate to our nice area. This job is onsite