Knowledge base Jobs in Texas

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Product Manager: Mobile Knowledge Base App

DSI Systems

Richardson, Texas, USA

Full-time

Job DescriptionJob DescriptionWe're looking for a dynamic individual to spearhead our mobile knowledge tool that supports sellers on the go with training and quick-hit job aids. As an App Maestro with Content Guru status, you'll orchestrate the symphony of our platform's performance, ensuring every user experience hits the right notes while prioritizing user engagement. Additionally, your product and project management skills will ensure all elements come together seamlessly. DSI, a premier Dall

Technical Support Representative (BC & AB)

Readymode

Remote or Vancouver, British Columbia, Canada

Full-time

Job DescriptionJob DescriptionSalary: Technical Support Representative Responsible for providing high level technical support to end-users via phone, email, and chat which include troubleshooting VOIP issues and connectivity problems. Assist with post account setup training, collaborating with cross-functional teams for any additional support needed and maintaining knowledge base articles while documenting issues. Roles and Responsibilities Provide technical support to end-users via phone, emai

Commissioning Specialist - Data Center

Olsson Associates Inc

Dallas, Texas, USA

Full-time

Company Description We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. Job Description Olsson is of

Cloud Operations and Support Engineer (100% Remote)

SR International Inc.

Remote

Contract

Position Overview:The Cloud Operations and Support Engineer will support, monitor, troubleshoot, and optimize the State's cloud environments (Azure and AWS). The role includes handling incident management, security compliance, cost optimization, and automation for cloud operations. Key Responsibilities:Monitor system performance, manage alerts, and troubleshoot cloud services.Handle Major Incident Management (P1 incidents) and root cause analysis (RCA).Ensure cloud security compliance, address a

Commissioning Senior Specialist - Data Center (Travel Required)

Olsson Associates Inc

Dallas, Texas, USA

Full-time

Company Description We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. Job Description Join Olsson

Adobe Commerce Support Engineer

Kforce Technology Staffing

Remote or Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Adobe Commerce Support Engineer in Washington, DC. Key Tasks: * Technical Support and Troubleshooting: Adobe Commerce Support Engineer will provide expert-level support for Adobe Commerce (Magento), addressing issues related to configuration, functionality, and performance. Troubleshoot and resolve platform-related incidents efficiently, ensuring minimal downtime * Issue Prioritization and Assessment: Evaluate incoming support requests, a

Service Desk Specialist

Kforce Technology Staffing

Remote or Phoenix, Arizona, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Service Desk Specialist that provides first level end-user support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. The Service Desk Specialist acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions, manages ticket routing and incident resolution with other IT resources, and works with team

AI Developer

Y & L Consulting Inc.

Remote

Full-time

Job Description:Implement, test, and deploy LLM-powered conversational agents that understand complex user queries, provide accurate and relevant responses, and adapt to diverse conversational contexts.Integrate and manage diverse data sources (structured and unstructured) to enhance the knowledge base and contextual understanding of conversational AI models.Adapt pre-trained language models to our specific domain and use cases.Experiment with different fine-tuning techniques to improve model pe

IT Support Analyst - Level I

CSS Tec

Remote

Contract

Our client, a national insurance company, is seeking an experienced IT Support Analyst Level I to temporarily join their team, with the potential to transition into a full-time role. The organization is looking for highly motivated professionals who bring both experience and enthusiasm, making this an excellent opportunity for the right candidate to become part of the team. Job Summary: The IT Support Analyst Level I provides first-level technical support for PCs, software, networks, and periphe

Application Support Engineer

TekLeaders, Inc

US

Full-time, Part-time, Contract, Third Party

Role: SaaS Engineer x2 Automation/DevOps & Administration/Process Improvement Location: Remote / EST Hours Job Description Summary Sr. Application Support Engineer- Automation/DevOps Responsibilities: Build custom integrations to connect core enterprise collaboration tools and enterprise software/services Identify and engineer workflow automation solutions API Development Source Control management Assist with audit/investigation and remediation work to reduce the number of available applicatio

Network Security Engineer

Motion Recruitment Partners, LLC

Coppell, Texas, USA

Full-time

Our client, a large financial company in the mortgage space, is looking for a Network Security Engineer to join their information security team. In this role, you'll be the go between for the security and infrastructure teams. You would be helping with the deployments of their Zero Trust and Zscaler and helping develop network security strategies. The ideal candidate has a strong network engineering background with one or two years of security-based experience. Tech wise, they need someone stron

Adobe Commerce Support Engineer

Tential

Remote or Washington, District of Columbia, USA

Contract

Our client, a leading Scientific Association, is looking for a highly skilled Adobe Commerce Support Engineer to join our team and provide technical support and maintenance for our Adobe Commerce platform. This role requires in-depth knowledge of Adobe Commerce (Magento) and involves troubleshooting, diagnosing, and resolving technical issues to ensure optimal platform performance. The ideal candidate will have a strong support background and the ability to assess and prioritize tasks efficientl

Systems & Cloud Engineer, Azure & AWS with Implementation, Security, Best practices

Open IT Labs LLC

Remote

Contract, Third Party

Remote: All work must be performed within Continental US. Shift work: Tentative schedule is 6pm - 6am. Resources will work a rotating schedule of 3 days on/3 days off. JD: Title: Systems & Cloud Engineer, Azure & AWS with Implement, Security, Best practices Job# 751007 Client: State of PA, DHS. Rate: $80/hour on C2C or $72/hour on W2 Cloud Operations and Support Engineer : ** Shift work: Tentative schedule is 6pm - 6am. Resources will work a rotating schedule of 3 days on/3 days off. ** Remote

Bioproduction Technical Support Specialist

Thermo Fisher Scientific

Remote or Franklin, Massachusetts, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing so

Systems Engineer

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Enterprise Solutions is seeking a remote Systems Engineer- IAM to join an innovative and exciting company that specializes in healthcare services. Responsibilities of a Systems Engineer- IAM- Support the design and planning of technology solutions that align with the business' needs. This can consist of collaborating with vendors, other IT teams, and leadershipHelp define and document Standard Operating Procedures (SOP's) and best practices for their respective technologiesContribute to t

Help Desk Analyst II

Robert Half

Remote or Seattle, Washington, USA

Full-time

Job DescriptionJob DescriptionRobert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35

Customer Experience Specialist

Linen Chest

Remote or Laval, Quebec, Canada

Full-time

Job DescriptionJob DescriptionCompany Description Join Our Team as a Customer Experience Specialist! Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team! As a Customer Experience Specialist, you ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optim

Senior Engineer Specialist - Network Operations

Verizon

Richardson, Texas, USA

Full-time

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio

ServiceNow Developer

Catapult Solutions Group

Dallas, Texas, USA

Contract

ServiceNow Developer Onsite | Dallas, TX Contract to Hire Are you ready to take your ServiceNow expertise to the next level? We're looking for an innovative and driven ServiceNow Developer to join our dynamic team. This is your chance to make a significant impact by developing cutting-edge solutions and shaping the future of our ServiceNow platform. If you thrive in fast-paced environments, love solving complex problems, and are passionate about creating exceptional user experiences, we want to

Sr. Solution Architect - REMOTE from any EST or CST time zone

CNO Services, LLC

Remote or Carmel, Indiana, USA

Full-time

Salary Range : $112,900 - $169,300 Annual Job Details CNO Financial Group's IT team is hiring a Sr. Solution Architect to design solutions based on business requirements under limited technical direction. Solutions will range across a wide and diverse set of applications. This position will lead technical resources to successfully deliver solution goals across applications and technologies and provide guidance and feasibility analysis for project delivery teams. Come join our growing IT departme