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Service Desk Manager

EDI Specialists, Inc.

New York, New York, USA

Full-time

This position requires 3-5 years of help desk/service desk management experience with an established IT Managed Services Provider. The role requires a strong leader with a deep background in Managed Services and an interest in leveraging new automation and AI tools to increase capacity, accuracy, and scalability. Description: The Service Desk Manager (SDM) is responsible for leading the Service Desk team in the delivery of exceptional IT support services to our clients. The SDM ensures that our

Service Desk Technician - Level 2

Genesis10

Monroeville, Pennsylvania, USA

Full-time

Genesis10 is seeking a Service Desk Technician - Level 2 for a hybrid contract to hire position with a leading client in Monroeville, PA. Pay: 25-35/hr W2 Job Description: As a Service Desk Technician - Level 2 you will be responsible for supporting client's client companies located throughout the Greater Pittsburgh Area. This includes actively resolving escalated end user requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as w

Information Assurance and Security Specialist with Min 5yrs exp in Active Directory(Webcam Interview)(HYBRID_Local to DMV Area)

Advanced American Technologies, Inc

Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking Q001 - IA & SS Jrny (Min 5+ years of exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 11 Months + Location: Washington DC 20004 Immediate interviews Webcam interviews ONLY **Hybrid position - must be willing to report on-site 3x/week in DC** Q001 - Information Assurance and Security Specialist for ITAM team **Hybrid position - must be willing to report on-site 3x/week in DC** Duties and Responsibilities: Provide support of

Service Desk Technician

Find Great People

Charleston, South Carolina, USA

Full-time

Technical Support Analyst 2+ years of IT support experience within a professional setting (law firm, higher education, accounting firm)Proficiency with Windows and macOS operating systems.Experience with Kaseya Datto or similar help desk ticketing systems.Familiarity with Adobe Creative Suite.Basic networking skills, including VPN setup and Wi-Fi troubleshooting.Exposure to cybersecurity concepts and experience implementing security measures.Strong communication, problem-solving, and multitaskin

Network security engineer

DMV IT Consulting

Washington, District of Columbia, USA

Full-time

Hi Everyone, Please look into the requirement and share me relevant profile to Role: Network engineer Location: DC Responsibilities: Analyzing and defining network systems requirements. Implement solutions. Plan and track projects and coordinate interagency efforts in the areas of networking, infrastructure, security and inter-operability. Defining and maintaining network architecture and infrastructure. Configuring and optimizing network servers, hubs, routers, and switches. Analyzing networ