KPI Jobs in Washington

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Contact Center KPI Analyst

ClearBridge Technology Group

Remote

Contract

Our client, a global software company is looking to hire a Contact Center KPI Analyst for a 1-month contract position with a strong chance to extend. The consultant will work remotely and be supporting multiple projects as this role is focused on deliverables that typically take a week. The consultant will be responsible for working with both internal stakeholders; architects, developers, etc as well as customer stakeholders to provide expert guidance and support in optimizing contact center ope

Staff Security Engineer - Metrics and KPI Reporting

CVS Health

Remote or Woonsocket, Rhode Island, USA

Full-time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at C

ERP Finance Project Management Office (PMO) Lead - M

Next Step Systems

Annapolis, Maryland, USA

Full-time

ERP Finance Project Management Office (PMO) Lead, Annapolis, MD The ERP Finance Project Management Office (PMO) Lead is responsible for leading the planning, execution, and oversight of ERP finance initiatives within the organization. This role requires a strategic thinker with extensive experience in project management, finance operations, and ERP systems to ensure that financial projects align with organizational goals and deliver maximum value. This is a hybrid position, and candidates need

IT Operations Analyst

Sky Systems, Inc. (SkySys)

Washington, District of Columbia, USA

Full-time

IT Operations and Service Delivery Analyst Contract Duration: 12 months Location: Washington, DC (Hybrid - 3 days/week on-site) Job Summary We are seeking a detail-oriented IT Operations and Service Delivery Analyst to support the governance and management of critical IT Service Management (ITSM) processes, including Incident, Change, and Problem Management. This role requires collaboration across teams to enhance IT operations, facilitate key meetings, and uphold service delivery standards. Wit

Business Process Analyst Expert

General Dynamics Information Technology

Washington, District of Columbia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Business Process Analysis Job Qualifications: Skills: Data Analytics, Data Compilation, Data Visualization, Graphic Arts Certifications: None Experience: 15 + years of related experience ship Required: Yes Job Description: Business Process Analyst Expert - Reporting and Design Transform technology into opportuni

Power BI Developer - ONSITE (Arlington, VA)

MetaPhase Consulting

Arlington, Virginia, USA

Full-time

Description At MetaPhase , we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new innovative solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customer

IT Operations and Service Delivery Analyst/ Contracting Officer's Technical Representative (COTR)

Voto Consulting LLC

Washington, District of Columbia, USA

Contract

Position- IT Operations and Service Delivery Analyst/ Contracting Officer's Technical Representative (COTR) Visa- GC Location- REA building in Washington, DC Type- Hybrid 3x per week in office Top skills: Strong operations background - maybe was a COTR (Contract review person) - understands gov't contractsA Contracting Officer's Technical Representative (COTR) is a federal or state employee who works as a liaison between the government and a private contractor. Job Description: We are seeking a

August 2025 Outsourcing & Resource Solutions Staff

Cherry Bekaert Advisory, LLC

Vienna, Virginia, USA

Full-time

Job DescriptionJob DescriptionRanked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our commun

Assistant Director of Infrastructure and Security

Summit Federal Services, LLC

Arlington, Virginia, USA

Full-time

Job DescriptionJob DescriptionAssociate Director of Infrastructure & Security, Arlington, VA Immediate need for an Associate Director of Infrastructure & Security with a growing technology company in Arlington, VA, offers an excellent opportunity for a proactive leader in IT. With a salary of $160k plus a 10% bonus, this hybrid role focuses on maintaining high standards in IT infrastructure and security, particularly as it relates to Microsoft Dynamics 365 implementations. MUST BE ABLE TO OBTAIN

Technical Program Manager

Hirekeyz

Fairfax, Virginia, USA

Contract

Role: Technical Program Manager Location: Fairfax, VA Hybrid, 3 days a week Duration: 12+ Months Contract Position Summary: Client is seeking a highly skilled Technical Program Manager to lead and manage complex technology projects for federal and commercial clients. This individual will oversee cross-functional teams, ensuring project goals are achieved on time and within budget. The ideal candidate will have a strong combination or a technical and business background, proven leadership skills,

Principal Network Engineer

Leidos

McLean, Virginia, USA

Full-time

Leidos has a new and exciting opportunity for a Principal Network Engineer in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate ves

Need SOC Technical Writer - Remote - Des Moines, IA

Infinity Tech Group Inc

Remote

Contract

Role SOC Technical Writer (100% Remote) State Client Location Des Moines, IA 50319 Duration 12 + Months Work Timings: 8 am 4:30 pm CST M-F Interview Webcam Job Description: The Business Consultant supports the State of Iowa s Office of the Chief Information Officer (OCIO), Security Operations Centre (SOC). The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC. The Business Consultant will initially focus on t

Operations & Technical Director

Aon Corporation

Fort Washington, Maryland, USA

Full-time

Aon is looking for an Operations & Technical Director The Affinity Integrated Services team is responsible for providing operations support across multiple Affinity businesses, ensuring the delivery of tangible business value including process optimization and realizable productivity. This role will lead the AIS operations unit, collaborating with various business units, and product/platform/service teams, to define and prioritize the AIS value delivery. This position will have a hybrid work sch

Manager, AI Strategy

Navy Federal Credit Union

Vienna, Virginia, USA

Full-time

Overview Develop and implement Navy Federal's Enterprise AI Strategy by directing and executing AI initiatives and projects. Collaborate with cross-functional teams to identify AI opportunities, driving innovation, and ensuring alignment with organizational goals. Analyze business unit challenges and leverage data insights to develop AI-driven business cases that enhance member experience and improve operational efficiency. Identify AI capabilities to inform the enterprise AI investment roadmap

IT Support Technical Team Lead

Costar Group

Washington, District of Columbia, USA

Full-time

IT Support Technical Team Lead Job Description IT Support Team Lead Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world

Database Admin Prin

BAE Systems

Fort Belvoir, Virginia, USA

Full-time

Job Description BAE Systems is seeking a Database Admin Principle as an Architecture/Engineering Support Specialist to join our team located at Fort Belvoir, Virginia supporting Enterprise Cloud Management Agency (ECMA) efforts to implement the architecture, required services, and facilitate Army adoption of the DoD Cloud services. The program provides Information Technology services and technical subject matter expertise (SME) to support overall strategy and migration to the Army cloud (cARMY)

Technical Program Manager

Twenty Bridge Staffing

Fairfax, Virginia, USA

Full-time

Job DescriptionJob DescriptionPosition Summary: Twenty Bridge is seeking a highly skilled Technical Program Manager to lead and manage complex technology projects for federal and commercial clients. This individual will oversee cross-functional teams, ensuring project goals are achieved on time and within budget. The ideal candidate will have a strong combination or a technical and business background, proven leadership skills, and the ability to drive multiple technical initiatives to completio

Cybersecurity Project Manager

US AI

North Bethesda, Maryland, USA

Full-time

WHO WE ARE US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights. If you're passionate about pushing the boundaries of what's possible in the digital realm, then

Azure Architect

Deloitte

Washington, District of Columbia, USA

Full-time

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Azure Architect, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Re

Staff Product Manager - Browser Extension

ID.me

McLean, Virginia, USA

Full-time

Job DescriptionJob DescriptionCompany OverviewID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 6