Jr. Service Desk Analyst Jobs

Refine Results
1 - 20 of 486 Jobs

IT Service Desk Analyst

SAIC

•

San Diego, California, USA

Full-time

Job ID: 2411485 Location: SAN DIEGO, CA, US Date Posted: 2024-09-05 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst with an active Secret clearance to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base Co
Posted 1 day ago | Updated 4 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Oshkosh, Wisconsin, USA

Full-time

Description: We are looking to add two people to this team. You will be covering for an increase in password resets sparked by open enrollment. This is a great opportunity for gaining IT experience in an Enterprise Environment. These individuals will potentially have the opportunity to be considered for longer term roles or higher-level tickets depending on need. Perfect opportunity for someone to gain experience. onsite 5 days a week Shift will be M-F 1st shift Expected Contract Duration: Sep
Posted 1 day ago | Updated 3 hours ago

IT Service Desk Analyst

SAIC

•

Norfolk, Virginia, USA

Full-time

Job ID: 2411484 Location: NORFOLK, VA, US Date Posted: 2024-09-05 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po
Posted 1 day ago | Updated 4 hours ago

IT Service Desk Analyst - for Proposal

System One

•

Fairfax, Virginia, USA

Contract

IT Service Desk Analyst Location: Fairfax, VA Duration: Multi-Year Contract Salary: Negotiable MUST HAVE THE FOLLOWING CERTIFICATIONS: HDI Service Desk Analyst Microsoft Certified Desktop Support Technician (MCDST) or EQUIVALENT Minimum/General Experience: Provides Service Desk or Network Operations level I support and advanced troubleshooting and systems configuration. Shall have experience providing level 1 phone support, customer service experience, problem solving experience, and advanced de
Easy Apply
Posted 1 day ago | Updated 4 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research tool
Posted 1 day ago | Updated 3 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se
Posted 1 day ago | Updated 3 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Phoenix, Arizona, USA

Full-time

Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. Onsite in Phoenix (4 days onsite / 1 day remote). 12-18 month ongoing contract role with opportunity to convert FTE. M-F Core Business Hours. Tec
Posted 2 days ago | Updated 3 hours ago

Service Desk Analyst

Navitas Business Consulting Inc

•

Fairfax, Virginia, USA

Contract

Service Desk Analyst: Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have experience providing level 1 phone support or customer service experience. Minimum two years experience in the field. Functional Responsibilities: Works closely with service desk and Network Operations Center (NOC) staff and supervisors to provide level 1 support directly to customers in Microsoft windows based desktop environment. Performs incident recording and basic
Easy Apply
Posted 1 day ago

Service Desk Analyst

Vector Consulting, Inc

•

Charlotte, North Carolina, USA

Contract

Our government client is looking for an experienced Service Desk Analyst on a hybrid 12+ months renewable contract role in Charlotte, NC. Position: Service Desk Analyst Job Description: The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing,
Easy Apply
Posted 1 day ago | Updated 1 day ago

Service Desk Analyst

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Morristown, NJ (Onsite) Hiring: Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in the ticketing sy
Easy Apply
Posted 23 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 31 days ago | Updated 1 day ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 31 days ago | Updated 1 day ago

Level 1 Service Desk Analyst

Randstad Digital

•

Irving, Texas, USA

Full-time

job summary: Under limited supervision, provides a deep understanding of technical products and services along with a capability to translate complex information into simplified and professional content. The position will require working closely with various customers & analysts to resolve technical issues through contact methods such as phone calls, emails, voicemails, chats, and callbacks. Ability to handle multiple interactions at once, and work in a fast-paced environment. Required Skills
Posted 17 days ago | Updated moments ago

Service Desk Analyst

Trigyn Technologies, Inc.

•

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY. Description: Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Daily Duties/Tasks ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize user tickets ? Escalate m
Posted 9 days ago | Updated 3 hours ago

Jr Service Desk Technician (Tier 1.0)

GovCIO

•

Kiln, Mississippi, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be located in Kiln, MS and will be an onsite position. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operation are 24 hrs./7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following:
Posted 12 days ago | Updated 3 hours ago

Service Desk Analyst (Level 1)

Randstad Digital

•

Remote or Texas, USA

Full-time

job summary: The Service Desk Analyst (Level 1) is the primary point of contact between end users and the IT organization. Providing initial Problem determination, diagnostics and resolution for Incidents and Service Requests involving supported software, hardware and infrastructure. Using standard operating procedures (as defined and mutually agreed to by Randstad and Client). The Service Desk Analyst is responsible for collecting information through use of organizational tools, a customer conv
Posted 59 days ago | Updated moments ago

Service Desk Analyst

BizTek People, Inc.

•

Sherwood, Oregon, USA

Contract

Title: Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The contractor may also be required to take on-call shifts. RESPONSABILITIES Assist employees when they call the services deskRespond to emails, log tickets, update tickets, and resolve tier 1 support issuesBe the primary owner of a ticket. See the ticket from start to finish to ensure work is
Easy Apply
Posted 3 days ago

Service Desk Analyst

Serverlogic

•

Sherwood, Oregon, USA

Contract

ServerLogic is looking for a Service Desk Analyst, for 5 months contract in Sherwood, OR. Job Description: Contract Service Desk Analysts are responsible providing support to end users when they contract call the service desk line.The contractor may also be required to take on-call shifts.Responsibilities - The contractor must be able to: Assist employees when they call the services deskRespond to emails, log tickets, update tickets, and resolve tier 1 support issuesBe the primary owner of a tic
Easy Apply
Posted 3 days ago

IT SERVICE DESK ANALYST

ALTA IT Services

•

Fairfax, Virginia, USA

Full-time

Service Desk AnalystLocation: Fairfax, VADuration: Multi-Year ContractSalary: NegotiableMUST HAVE THE FOLLOWING CERTIFICATIONS:HDI Service Desk AnalystMicrosoft Certified Desktop Support Technician (MCDST)Minimum/General Experience: Provides Service Desk or Network Operations support and advanced troubleshooting and systems configuration. Shall have experience providing phone support, customer service experience, problem solving experience, and advanced desktop support knowledge and skills. Mini
Easy Apply
Posted 2 days ago

Service Desk Analyst

Find Great People

•

Greenville, South Carolina, USA

Full-time

Job Title: Service Desk Technician Overview: Are you a tech-savvy problem solver with a passion for customer service? We re seeking a Service Desk Technician to join our dynamic team, supporting 2000 end users across various locations, including 120 on-site. This role offers a unique opportunity to work with cutting-edge technology in a collaborative, fast-paced environment. Key Responsibilities: Tech Support: Provide top-notch Level 1 and Level 2 support for software, hardware, and networking i
Easy Apply
Posted 10 days ago