Helpdesk Jobs in San Jose, CA

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eCommerce Help Desk Support

SGS Consulting

Remote

Contract

Job Title: eCommerce Solutions Consultant Duration: 10 Months+ (Possibilities of extension) Location: 100% Remote Schedule: 8 AM 5 PM CST (Mon-Fri) Job Summary: Responsible for supporting a select group of digital applications and eCommerce storefronts from a technical perspective.The candidate will complete user onboarding steps, manage customer accounts, while looking to enhance processes and procedures.Work with internal and external customers to ensure business needs are met and customer sa

Help Desk Manager - Must have an active Secret Clearance issued by the US Government

Epic Systems, Inc,

Remote

Full-time

This position is to support a US Government project that delivers geospatial mapping and analysis support, ensuring continuous innovation and maintenance through Agile methodologies. The technical solution is built on a modern stack that includes AWS services, ArcGIS for geospatial capabilities, Kubernetes for container orchestration, and Elastic Beanstalk for efficient deployment, ensuring scalability, security, and resilience. Location: This is a 100% remote working position. Clearance require

Jr. IT Helpdesk

Idexcel Inc.

San Jose, California, USA

Contract

Idexcel s client is looking for a Jr. IT Helpdesk to join their team on a Contract basis Job Title: Jr. IT Helpdesk Location: San Jose, California Duration: 6 months contract Job Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of al

Tier II IT Help Desk Support Specialist w/Secret clearance - FULLY REMOTE

Sparks Group

Remote or Germantown, Maryland, USA

Contract

Job Summary/Company: Sparks Group is seeking a Tier 2 Support Technician who will work in a fast-paced 24x7x365 environment. However, different from the normal Help Desk environment, this program is made up of multiple teams operating cross-functionally: testing, integration and support services via the help-desks and engineering teams. This position is temporarily remote but will be onsite when the pandemic ends. If you are interested in learning more about Sparks Group and the opportunity, ple

Help Desk Representative - Healthcare - Remote US

Gainwell Technologies LLC

Remote or Austin, Texas, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Help Desk Representative - Healthcare - Remote US

Gainwell Technologies LLC

Remote or Dallas, Texas, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Help Desk Technical Support

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk to support the US Courts. Responsibilities Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and

Help Desk Representative - Healthcare - Remote US

Gainwell Technologies LLC

Remote or Houston, Texas, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Help Desk Representative - Healthcare - Remote US

Gainwell Technologies LLC

Remote or Madison, Wisconsin, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a

Hazus PM / Hazus Help Desk

Metric5

Remote

Full-time

Support DHS Federal program consisting of approximately 20 systems as a Tier 2 Help Desk technician. The program is seeking a polite, patient, and courteous team member who can clarify situations and provide useful information and advice. Communication skills are vital, not solely to leave a positive impression, but also to bridge the gap between customer and technician. Required skills/Level of Experience: Microsoft Office Suite (Word, Excel, Powerpoint etc) - 5 year + Analytical skills: The te

Help Desk Representative - Healthcare - Remote US

Gainwell Technologies LLC

Remote or Jacksonville, Florida, USA

Full-time

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in February. Ideal role for individuals who prefer to work remote but live in Wisconsin. The shift is 6:30 am - 3:00 pm Monday through Friday. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution

Client Service Analyst - Help Desk

Kforce Technology Staffing

Remote or Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Client Service Analyst - Help Desk in Boston, MA. Responsibilities: * Respond to all inquiries related to online services, network issues, or end-user problems * As a Client Service Analyst, you will serve as the primary point of contact for end-users seeking assistance * Document problem calls, resolve issues when possible, or escalate to the appropriate support level in a timely manner REQUIREMENTS: * Associate's degree or 2 years of equival

Help Desk Technician II

Registry Partners

Remote

Full-time

The Help Desk Technician II position provides 100% remote technical support and service to Registry Partners staff to ensure computers and software required for Registry Partners business function at a productive level whether used for Registry Partners Corporate functions or Client project functions. Remote work in United States required. Qualifications: Associate's degree in IT or IT related field or equivalent work experienceAvailable to work 8 a.m. 5 p.m. Monday Friday EST/EDT. Some evening

IT Service Desk (Help Desk)

iSpace, Inc

Remote

Contract

Title: IT Service Desk (Help Desk) Location: 100% REMOTE Duration: 6 months with possibility of an extension Rate: $23.57 per hour on W2 (Cannot do C2C/1099 for this position) Required Skills and Expertise: Associate degree in Computer Science/Information Systems (or similar technical major) from an accredited college (Bachelor's degree preferred)A combination of experience and/or technical certifications may be considered in lieu of the educational requirementsSix months of IT customer support

Helpdesk Engineer

Tradeweb Markets LLC

Remote or Golden, Colorado, USA

Full-time

ICD is treasury?s trusted provider of investment technology and the corporate client channel of Tradeweb, a leading global operator of electronic marketplaces for rates, credit, equities and money markets. ICD provides tools for organizations to independently research, trade, analyze, and report on investments. With ICD Portal, over 500 organizations across 65 industries in more than 45 countries gain unbiased access to the market for managing liquidity. Organizations can manage risk across thei

Senior Help Desk Support

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Senior Help Desk Support The Senior Help Desk role involves providing front-line assistance for IT-managed systems to both local and remote users. This includes offering technical support for desktops, laptops, mobile devices, and various hardware within a manufacturing environment. In addition, the role entails managing user accounts in both local and cloud-based Active Directory environments, as well as providing advanced troubleshooting for end users. Strong communication skills are essential

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client