Helpdesk Jobs in San Jose, CA

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Help Desk Analyst II

Robert Half

•

Palo Alto, California, USA

Full-time

Description We are in search of a Help Desk Analyst II to join our team in Palo Alto, California. As a Help Desk Analyst II, you will be tasked with managing IT issues and projects, ensuring user software is functioning correctly, and helping to maintain client and firm files. This role offers a contract to permanent employment opportunity in the industry. Responsibilities: Ensuring the smooth functioning of user software by troubleshooting and confirming its operation. Assisting in the resolut
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Posted 1 day ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

•

Remote or Houston, Texas, USA

Contract

Description We are looking to welcome a Help Desk Analyst II to our team based in Houston, Texas. In this role, your primary focus will be to offer excellent customer service, utilizing your skills in Active Directory, MS365, ServiceDesk, and ServiceNow. You will be tasked with handling customer inquiries and maintaining high standards of service delivery. Responsibilities: Provide exceptional customer service by resolving service desk tickets in a timely manner Utilize ServiceDesk Plus and Ser
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Posted 3 hours ago

Help Desk Agent I

SAIC

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Remote

Full-time

Job ID: 2416217 Location: REMOTE WORK, VA, US Date Posted: 2024-12-20 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an opening for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all
Posted 16 hours ago | Updated 4 hours ago

Jr. IT Helpdesk

Idexcel Inc.

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San Jose, California, USA

Contract

Idexcel s client is looking for a Jr. IT Helpdesk to join their team on a Contract basis Job Title: Jr. IT Helpdesk Location: San Jose, California 95134 Duration: 6 months contract Job Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running o
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Posted 32 days ago | Updated 10 days ago

Help Desk Support

Anansys Software Inc

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Sunnyvale, California, USA

Contract

Description: Help Desk Support 4-5 years Exp with setting up of Mac laptops and pcs Windows exp a plus Setup security cameras Mac Management tools Hands-on fixing conference room and network equipment
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Posted 29 days ago

Help Desk Analyst II

Robert Half

•

Remote or Seattle, Washington, USA

Full-time

Job DescriptionJob DescriptionRobert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35
Posted 1 day ago | Updated 6 hours ago

IT Help Desk Technician

AMSYS INNOVATIVE SOLUTIONS

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Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionSummary As a Help Desk Technician, you will be essential in providing technical support and troubleshooting software issues for our users. Reporting to the IT Manager, your core skills in computer management and remote access software will enable you to resolve technical challenges efficiently. You will utilize your premium skills in desktop support and VPN management, alongside relevant knowledge of Microsoft Office and computer networking, to ensure seamless IT op
Posted 18 hours ago | Updated 6 hours ago

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

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Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a
Posted 17 days ago

Help Desk Manager

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures configuration management policies, standards, and procedures are established and followed. This position is fully remote. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary sta
Posted 57 days ago | Updated 3 hours ago

Help Desk Analyst - $40 CTC - 100% REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. They provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies supported by MCCS Information Technology Shared Services, requiring a vast knowledge of multiple user and server hardware, software, and Softwar
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Posted 3 days ago

Help Desk Support Coordinator

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 60+ days ago | Updated 3 hours ago

Helpdesk Support Analyst

University of Minnesota

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Minnesota, USA

Full-time

The Minnesota Supercomputing Institute (MSI) at the University of Minnesota seeks a dedicated Helpdesk Support Analyst to provide technical assistance and customer service to faculty, staff, and students utilizing MSI's high-performance computing (HPC) resources. The Helpdesk Support Analyst will be a key member of MSI's User Gateway Group (UGG), which is dedicated to supporting and enabling cutting-edge research through user onboarding, training, communication, and outreach. The ideal candidate
Posted 6 days ago | Updated 8 hours ago

Entry Level Help Desk : Remote

TEKsystems

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Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity
Posted 60+ days ago | Updated 6 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 52 days ago | Updated 8 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 52 days ago | Updated 8 hours ago

Linux Support Engineer

NeerInfo Solutions Inc.

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Sunnyvale, California, USA

Full-time

Job Title: Linux Support Engineer/ System Engineer/ Support Engineer/ Helpdesk Support Locations: Sunnyvale, CA & Toronto, Canada Duration: Long term Contract /Full Time Skills Needed: Experience with Linux-based environmentExperience with Python and Python virtual environments.Knowledge of network-based storage (e.g., NFS)Familiarity with cluster solutions (Kubernetes, Containers)ML model training with PyTorchCloud and compute infrastructure management
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Posted 2 days ago | Updated 2 days ago

Help Desk Technician L2

Milestone Technologies, Inc.

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Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionDescription: Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging e
Posted 60+ days ago | Updated 6 hours ago

Desktop Support Engineer

Teceze Ltd

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Milpitas, California, USA

Contract

Good Experience in Mac SupportProvide first/second level contact and problem resolution for customer issues.Work with Third Party Vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 andMicrosoft Office 2010 & authorized desktop application.Should have basic knowledge of Mac operating system, to support Apple
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Posted 54 days ago | Updated 5 days ago

Technical Help Desk Support Specialist

Apexon

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Remote

Full-time

Role: Technical Help Desk Support Specialist 100% Remote Job. Key Skills required: Help desk support experienceCRM Salesforce experienceCustomer support skills, strong written communication and troubleshooting skills.Resolve email ticket issues in a Salesforce CRM.Work with customers experiencing issues via Teams as needed.Experience providing high-quality customer service and resolutions to customers without a technical background preferred.
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Posted 1 day ago | Updated 14 hours ago

Help Desk Cisco On Prem Phone System Senior Level Trouble Ticket Support

Jab-Tek

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Remote

Contract

Cisco On Prem Phone System Senior Level Trouble Ticket Support Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Help Desk Cisco On Prem Phone System Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Responsibilities for this position include: Work tickets in ServiceNow and maintain SLAs. Support
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Posted 4 days ago | Updated 2 days ago