Helpdesk Jobs in Connecticut

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Help Desk Analyst II

Robert Half

•

Remote or Houston, Texas, USA

Contract

Description We are looking to welcome a Help Desk Analyst II to our team based in Houston, Texas. In this role, your primary focus will be to offer excellent customer service, utilizing your skills in Active Directory, MS365, ServiceDesk, and ServiceNow. You will be tasked with handling customer inquiries and maintaining high standards of service delivery. Responsibilities: Provide exceptional customer service by resolving service desk tickets in a timely manner Utilize ServiceDesk Plus and Ser
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Posted 3 hours ago

Help Desk Agent I

SAIC

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Remote

Full-time

Job ID: 2416217 Location: REMOTE WORK, VA, US Date Posted: 2024-12-20 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an opening for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all
Posted 16 hours ago | Updated 4 hours ago

IT Help Desk Technician

Perennial Resources International

•

Hartford, Connecticut, USA

Contract

I have a contract to hire opportunity for one of our top tier wealth management clients in Hartford, CT. This will be a Level 1 Technician role and culture fit is everything! Please see the job description below and feel free to reach out to discuss Responsibilities: Provide first-level technical support to end-users via phone, email, or in-person.Escalate complex technical issues to appropriate teams or vendors for resolution.Assist with user account management, including password resets and ac
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Posted 8 days ago

Help Desk Analyst

Robert Half

•

East Granby, Connecticut, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in the heart of EAST GRANBY, Connecticut. In this role, you will be an integral part of our team, providing user support and maintaining our organization's computer systems and networks. Responsibilities: Accurately diagnose and troubleshoot issues related to hardware, software, and networks. Act as a support system, providing technical assistance via phone, in-person, or remote assistance. Responsible for installing an
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Posted 9 days ago | Updated 3 hours ago

Help Desk Analyst III

Robert Half

•

East Hartford, Connecticut, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in EAST HARTFORD, Connecticut. This role is within the thriving industry of information technology and services. The selected candidate will be working in a dynamic and fast-paced environment, providing critical support and solutions to various technical issues. Responsibilities: Delivering comprehensive support for Cisco and Citrix Technologies. Assisting with Android Development tasks, ensuring sm
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Posted 10 days ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

•

Remote or Seattle, Washington, USA

Full-time

Job DescriptionJob DescriptionRobert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35
Posted 1 day ago | Updated 6 hours ago

Help Desk Specialist

Ledgent Technology

•

Brookfield, Connecticut, USA

Contract

Help Desk Support - ONSITE Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers in a professional manner Assists with the installation, configuration, an
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Posted 5 days ago | Updated moments ago

IT Help Desk Technician

AMSYS INNOVATIVE SOLUTIONS

•

Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionSummary As a Help Desk Technician, you will be essential in providing technical support and troubleshooting software issues for our users. Reporting to the IT Manager, your core skills in computer management and remote access software will enable you to resolve technical challenges efficiently. You will utilize your premium skills in desktop support and VPN management, alongside relevant knowledge of Microsoft Office and computer networking, to ensure seamless IT op
Posted 18 hours ago | Updated 6 hours ago

Technical Help Desk Support Specialist

Apexon

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Remote

Full-time

Role: Technical Help Desk Support Specialist 100% Remote Job. Key Skills required: Help desk support experienceCRM Salesforce experienceCustomer support skills, strong written communication and troubleshooting skills.Resolve email ticket issues in a Salesforce CRM.Work with customers experiencing issues via Teams as needed.Experience providing high-quality customer service and resolutions to customers without a technical background preferred.
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Posted 1 day ago | Updated 14 hours ago

Help Desk Cisco On Prem Phone System Senior Level Trouble Ticket Support

Jab-Tek

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Remote

Contract

Cisco On Prem Phone System Senior Level Trouble Ticket Support Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Help Desk Cisco On Prem Phone System Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Responsibilities for this position include: Work tickets in ServiceNow and maintain SLAs. Support
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Posted 4 days ago | Updated 2 days ago

IT Support & Helpdesk

Kforce Technology Staffing

•

New Haven, Connecticut, USA

Contract

RESPONSIBILITIES: Kforce has a client in New Haven, CT that is seeking an IT Support & Helpdesk. Summary: We are seeking a proactive IT Support Specialist to troubleshoot basic computer, Internet, and application issues for users. This role involves providing assistance in person or through remote technologies, diagnosing problems, and recommending or performing remedial actions to restore system functionality. Key Responsibilities: * Diagnose and troubleshoot basic computer and Internet issue
Posted 4 days ago | Updated moments ago

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

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Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a
Posted 17 days ago

Help Desk Manager

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures configuration management policies, standards, and procedures are established and followed. This position is fully remote. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary sta
Posted 57 days ago | Updated 3 hours ago

Sr. Helpdesk Technician

Stefanini

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Remote

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 11 days ago | Updated 2 hours ago

Help Desk Analyst - $40 CTC - 100% REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. They provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies supported by MCCS Information Technology Shared Services, requiring a vast knowledge of multiple user and server hardware, software, and Softwar
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Posted 3 days ago

Help Desk Support Coordinator

GovCIO

•

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 60+ days ago | Updated 3 hours ago

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

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Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec
Posted 11 days ago

Help Desk Technician L2

Milestone Technologies, Inc.

•

Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionDescription: Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging e
Posted 60+ days ago | Updated 6 hours ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 31 days ago

Entry Level Help Desk : Remote

TEKsystems

•

Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity
Posted 60+ days ago | Updated 6 hours ago