Helpdesk Support Analyst Jobs in Dallas, TX

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Helpdesk Support Analyst

University of Minnesota

•

Minnesota, USA

Full-time

The Minnesota Supercomputing Institute (MSI) at the University of Minnesota seeks a dedicated Helpdesk Support Analyst to provide technical assistance and customer service to faculty, staff, and students utilizing MSI's high-performance computing (HPC) resources. The Helpdesk Support Analyst will be a key member of MSI's User Gateway Group (UGG), which is dedicated to supporting and enabling cutting-edge research through user onboarding, training, communication, and outreach. The ideal candidate
Posted 6 days ago | Updated 8 hours ago

Helpdesk Analyst

Motion Recruitment Partners, LLC

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Coppell, Texas, USA

Full-time

Our client is seeking a Helpdesk Analyst for a 12+ month contract in Coppell, TX. This role is fully onsite M-F. This role is responsible for supporting Level 1 tickets and issues along with supporting customers while using the appropriate ticketing systems. The ideal candidate will have a background in Windows 10/11, Office Suite, Apple iPhone, and troubleshooting Local & Network Printers. Required Skills & Experience Excellent communication skills. Customer service experience Help desk or tec
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Posted 5 days ago | Updated 2 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years
Posted 10 days ago | Updated 3 hours ago

Desktop Support Analyst

Robert Half

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Dallas, Texas, USA

Full-time

Description We are looking for an IT Administrator for a growing software company in Dallas. Below are the details. POSITION: IT ADMINISTRATOR LOCATION: DALLAS, ONSITE SALARY: 80K-90K Responsibilities: Your day-to-day will involve providing IT support to our team across Windows, macOS, Google Suite, Microsoft 365, and Azure environments. You'll troubleshoot and resolve issues, manage user accounts with Okta and Azure AD, and ensure security with tools like Crowdstrike. You'll lead key IT an
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Posted 10 days ago | Updated 3 hours ago

Helpdesk Analyst

eQuest Solutions

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Irving, Texas, USA

Full-time

Please note I have direct access to the Hiring IT Operations Manager on this position. Compensation: Base Salary + 6% Bonus Hybrid: 2 days/week onsite We are known to promote staff from within our company. Thus, this is an excellent opportunity for a Helpdesk Analyst to advance their career into a Systems Engineer role. We are the leading supply chain company in our niche and are looking for 4 Helpdesk Analysts. We are a privately held global company that has been in business for 60+ years, has
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Posted 60+ days ago | Updated 1 day ago

IT Support Analyst

Motion Recruitment Partners, LLC

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Dallas, Texas, USA

Full-time

Our client, a local law firm, is looking for an IT Support Analyst to join their help desk team. If you are eager to grow in your career and advance your skillsets in the IT world, this position could be for you. They are looking for someone with strong tier 1 support skills and experience provisioning laptops for new users. The role starts out with a lot of provisioning and reimaging for new staff but will pivot into more tier 1 and 2 support functions where you will be working closely with hig
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Posted 60+ days ago | Updated 2 hours ago

Help Desk Support

Convergenz

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Plano, Texas, USA

Contract

Seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that associate value is maintained to the standards set forth by the company. This is a call center environment with a steady flow of issues, needs and requests from internal end users. Responsibilities: Pr
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Posted 31 days ago

Helpdesk Analyst

Judge Group, Inc.

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Dallas, Texas, USA

Full-time

Location: Dallas, TX Salary: $25.00 USD Hourly - $30.00 USD Hourly Description: IT Help Desk Technician Job Summary: As an IT Help Desk Technician, you will play a crucial role in supporting end users by monitoring and managing escalated routine administration tasks. Your responsibilities will include resolving complex issues, maintaining standard operating procedures (SOPs), and ensuring the smooth operation of network hardware, software, and application servers. You'll collaborate with ot
Posted 60+ days ago | Updated 3 hours ago

Help Desk Analyst - $40 CTC - 100% REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. They provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies supported by MCCS Information Technology Shared Services, requiring a vast knowledge of multiple user and server hardware, software, and Softwar
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Posted 3 days ago

Desktop Support Analyst

Robert Half

•

Plano, Texas, USA

Contract

Description We are working with a client in Plano seeking a Desktop Support Analyst on a contract to permanent basis. You will also be expected to manage computer hardware and delve into configuration management. POSTION: DESKTOP SUPPORT LOCATION: PLANO, PRIMARILY REMOTE, WILLING TO GO ONSITE AS NEEDED SALARY: 50-55K Responsibilities: Respond to user requests for technical assistance over the phoneHandle imaging and troubleshooting of systems to ensure optimal performanceManage and maintain O
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Posted 23 days ago | Updated 3 hours ago

Desktop Support Analyst

Robert Half

•

Coppell, Texas, USA

Full-time

Description We are seeking a Desktop Support Analyst to join our team located in Coppell, Texas. The role involves providing technical support and troubleshooting services to end-users in the IT Software industry. This position offers a contract to permanent employment opportunity, where the successful candidate will be part of an on-site team, ensuring prompt and effective resolution of technical problems. POSITION: DESKTOP SUPPORT ANALYST LOCATION: COPPELL, TX SALARY: 60K-65K Responsibilit
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Posted 38 days ago | Updated 3 hours ago

Desktop Support Analyst

Robert Half

•

Carrollton, Texas, USA

Contract

Description Job Description: We are seeking a Desktop Support Technician to provide first-level technical support to our call center personnel. The ideal candidate will have a strong understanding of basic IT support principles and a willingness to learn. Job Title: Desktop Support Technician Location: Southeast Austin Rate: $26-$30 Duration: 3 months Responsibilities: Troubleshoot and resolve hardware issues, including faulty monitors and keyboard replacements.Assist users with password r
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Posted 23 days ago | Updated 3 hours ago

Litigations Support Analyst

Thomas Edwards Group

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Dallas, Texas, USA

Full-time

Job Summary: Our client is seeking an experienced Litigation Support Analyst to proactively provide great eDiscovery and litigation support services to end users. Our client s eDiscovery environment includes iConect Xera, Everlaw, Nuix and various other eDiscovery software and utilities. The successful candidate will have a client satisfaction focused orientation, and a process and standards driven approach to operational excellence. You will be a valuable member of a close-knit Litigation Supp
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Posted 31 days ago

Help Desk Analyst II

Robert Half

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Remote or Seattle, Washington, USA

Full-time

Job DescriptionJob DescriptionRobert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now! Job Details: Schedule: Monday Friday 8AM-5PM PST Duration: 3-4 months Location: 100% Remote but 1 week onsite at the start Pay: $35
Posted 1 day ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

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Remote or Houston, Texas, USA

Contract

Description We are looking to welcome a Help Desk Analyst II to our team based in Houston, Texas. In this role, your primary focus will be to offer excellent customer service, utilizing your skills in Active Directory, MS365, ServiceDesk, and ServiceNow. You will be tasked with handling customer inquiries and maintaining high standards of service delivery. Responsibilities: Provide exceptional customer service by resolving service desk tickets in a timely manner Utilize ServiceDesk Plus and Ser
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Posted 4 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 52 days ago | Updated 8 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 52 days ago | Updated 8 hours ago

Technical Support Analyst I - CDS

NCR Atleos

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Frisco, Texas, USA

Full-time

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Technical Support Analyst I Location: Frisco, TX As the global leader in ATM deployment and management, no one operates more ATMs in more locations than NCR Atleos. Our processing network, service delivery platform, o
Posted 54 days ago | Updated 8 hours ago

Technical Help Desk Support Specialist

Apexon

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Remote

Full-time

Role: Technical Help Desk Support Specialist 100% Remote Job. Key Skills required: Help desk support experienceCRM Salesforce experienceCustomer support skills, strong written communication and troubleshooting skills.Resolve email ticket issues in a Salesforce CRM.Work with customers experiencing issues via Teams as needed.Experience providing high-quality customer service and resolutions to customers without a technical background preferred.
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Posted 1 day ago | Updated 14 hours ago

Help Desk Cisco On Prem Phone System Senior Level Trouble Ticket Support

Jab-Tek

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Remote

Contract

Cisco On Prem Phone System Senior Level Trouble Ticket Support Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Help Desk Cisco On Prem Phone System Fully Remote This is a senior level trouble ticket support to Cisco On Prem Phone System. Must have these skills: Needs Cisco On Prem Jabber Finesse Responsibilities for this position include: Work tickets in ServiceNow and maintain SLAs. Support
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Posted 4 days ago | Updated 2 days ago