Helpdesk III Jobs

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Help Desk Technician - c2c - (Posted By Rup)

Global Force USA

•

Austin, Texas, USA

Contract, Third Party

Functional Responsibilities: Performs Service Desk duties including staffing the Service Desk phone and mailbox as well as create, log and resolve trouble tickets * Provides technical assistance to computer system users on a variety of issues Responds to telephone calls, email and personal requests for technical support, using the ticketing system to document, track and monitor such requests. * Develops and maintains a solutions database for Service Desk tickets. Performs administrative tasks fo
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Posted 6 hours ago | Updated 1 hour ago

Help Desk Specialist

Ledgent Technology

•

Brookfield, Connecticut, USA

Contract

Help Desk Support - ONSITE Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers in a professional manner Assists with the installation, configuration, an
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Posted 10 days ago | Updated moments ago

Help Desk System Analyst

4A-Consulting

•

Pikesville, Maryland, USA

Full-time

Duties/Responsibilities Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours).Support of the Caliber CAD, RMS and Mobile system for the Maryland State Police (MSP), Maryland Transportation Authority Police (MDTA), Maryland Transit Administration Police (MTA) and Natural Resources Police (NRP).Manageme
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Posted 9 days ago

Depot Services Technician

cyberThink, Inc.

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Remote

Contract

Diagnose and repair hardware issues on desktops, laptops, servers, and other IT equipment. Perform routine maintenance and upgrades on IT hardware. Manage inventory of hardware components and ensure proper documentation. Deploy and configure new hardware for end-users. Provide technical support and troubleshooting assistance to end-users. Collaborate with other IT team members to resolve complex technical issues. Maintain a clean and organized work environment in the depot. Ensure compliance wit
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Posted 8 days ago

Help Desk Support

Randstad Digital

•

Tallahassee, Florida, USA

Contract

job summary: Role Description: The Help Desk Analyst is primarily responsible for providing coverage and support for the customer service desk (including calls, emails, and voicemails). Key Responsibilities: Provides daily helpdesk phone, email, voicemail, and chat support to meet or exceed relevant contractual obligations and Service Level Expectations. Assists with monitoring helpdesk-related ticket Service Level Expectations. Assists with creating and maintaining process documentation an
Posted 15 days ago | Updated 2 hours ago

Technical Support Contractor

Contech Systems Online

•

New York, New York, USA

Contract

Job Title: Workforce Management System Support Contractor Location: Manhattan and Brooklyn, New York Job Type: Contract (Staff Augmentation) 8months+; Onsite Job Summary: We are seeking a reliable and technically proficient Workforce Management System Support Contractor to join our team. In this role, you will be responsible for the installation, maintenance, and troubleshooting of time clock hardware across various locations in Manhattan and Brooklyn. Additionally, you will serve as the first
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Posted 6 days ago

Help Desk- Service Desk Specialist

QCI/Quandrant, Inc.

•

Chantilly, Virginia, USA

Full-time

Service Desk Support (Mid Level) Chantilly, VA Pay From: $68,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Mid Level) 5+ years of relevant experience Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier
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Posted 6 days ago

Help Desk- Service Desk Junior

QCI/Quandrant, Inc.

•

Pocatello, Idaho, USA

Full-time

Service Desk Support (Entry Level) Pocatello, ID Pay: $50,000 per year MUST: Top Secret Clearance required Experienced Service Desk Support (Entry Level) 3+ years of relevant experience Must have outstanding customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: Answer phone calls, emails, or other communications received from users of financial and facility applications. Record a ticket in the call center database (currently HP Service
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Posted 6 days ago

IT Help Desk Technician II

Randstad Digital

•

Phoenix, Arizona, USA

Contract

job summary: Our client is looking for a IT Help Desk Technician II for a 6 month contract opportunity. This role is onsite in Phoenix, AZ. location: PHOENIX, Arizona job type: Contract salary: $25 - 27 per hour work hours: 8am to 4pm education: High School responsibilities: Responds promptly to customer requests; takes a customer-centric approach to problem solving; prioritizes tasks for him or herself; assists in prioritization of the Help Desk queue; thoroughly documents all interaction
Posted 10 days ago | Updated 2 hours ago

Retail IT Application Support Specialist

DOLCE & GABBANA

•

New York, New York, USA

Full-time

The Application Support Specialist ensures the stability, functionality, and efficiency of Retail Store POS systems and other software applications with a particular focus on retail locations. This role includes configuring new POS instances, assisting with mobile device turnover, and supporting IT operational needs to maintain seamless store operations. Main Responsibilities: Support colleagues at our corporate office and retail stores in the day-to-day use of software applications, both comme
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Posted 4 hours ago

Technical Support Consultant

Vaco Technology

•

Savannah, Georgia, USA

Contract

Vaco is actively seeking a Technical Support Consultant for a long-term opportunity with an internationally respected manufacturer in Savannah. NOTE: This position will provide intermittent support (approximately 10 to 15 hours per week) after training. It is anticipated the workload will continue to increase and ultimately transition to a permanent full-time position. Position Summary In this role, you will be responsible for providing comprehensive support for PCs, peripherals, and network sys
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Posted 13 days ago | Updated moments ago

Tier 2 Helpdesk (Kearneysville)

GDH

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Kearneysville, West Virginia, USA

Contract

Job Description: Our client is hiring a highly skilled Tier 2 Helpdesk Specialist to join our team. This role involves providing technical support and assistance to computer system users, encompassing both software and hardware issues. The ideal candidate will have a knack for problem-solving and a passion for technology, ready to tackle challenges in a dynamic environment. This position is based in Kearneysville, offering an opportunity to work with a leading organization in the technology sect
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Posted 17 days ago | Updated 11 hours ago

Help Desk Coordinator

SmartIMS Inc.

•

Trenton, New Jersey, USA

Contract

Help Desk Coordinator Trenton, NJ Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 Experience using Microsoft Excel, Word and Visio Must have good clear communication skills
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Posted 20 days ago | Updated 3 hours ago

IT Manager

CherryRoad Technologies Inc.

•

McLean, Virginia, USA

Full-time

We are seeking an experienced and highly organized Support Services Manager to oversee the day-to-day operations of our US-based helpdesk support teams which operate 24 x 7 x 365. The ideal candidate will be responsible for managing the helpdesk team to provide excellent IT support services to multiple lines of business. The role requires strong leadership skills, strong communication skills, ability to prioritize, and personnel management skills.Responsibilities Include:Lead the helpdesk organi
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Posted 2 hours ago

Help Desk Consultant

Visionsoft International

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Rockville, Maryland, USA

Contract

Help Desk Consultant (6-7 openings) Location : - Rockville, MD (Need candidates local to MD or nearby MD who are ready for 2-3 days onsite in Rockville, MD office) Hybrid Position ( 2-3 days onsite in Rockville, MD)
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Posted 28 days ago

Help Desk Specialist

Jobot

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Denver, Colorado, USA

Full-time

Job DescriptionJob DescriptionOil and Gas, growing company, bonus, fully paid for benefits This Jobot Job is hosted by: Sheldon Collins Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Headquartered in Denver, we are a leading upstream Oil & Gas Exploration and Production firm. Why join us? Multiple medical plans; 100% employer paid 401k matching On-site gym Parking Cell phone reimbursement Job Deta
Posted 9 hours ago

Help Desk Technician (PT)

TriCom Technical Services

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Bridgewater, New Jersey, USA

Contract

*This is a Part-time, 2 days per week job. Assist with daily IT tasks to provide Level-1 technical support for hardware and software users.Perform general administration duties for the Server/Network infrastructure.Respond to requests for technical assistance; either in-person, over-the-phone, or electronically.Diagnose and resolve technical hardware and software issues.Identify and escalate situations that require urgent attention.Document and track support tickets.Create Active Directory acco
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Posted 14 days ago

Help Desk support

Softpath System, LLC.

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Wilkes-Barre, Pennsylvania, USA

Contract

Job Description: Job Title: Depot Services Technician (Help Desksupport) Location: Wilkes Barre, PA 18706 - Onsite from Day1 The IT Hardware Depot Technician will be responsible for the maintenance, repair, and deployment of IT hardware. This role involves diagnosing hardware issues, performing repairs, and ensuring that all equipment is functioning optimally. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing exceptional
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Posted 12 days ago

IT Service Manager

Vaco Technology

•

Blue Ash, Ohio, USA

Full-time

Vaco is hiring an experienced IT Service Manager for a full-time role located onsite in Northern Cincinnati. This position requires 5 days a week onsite. The IT Service Manager manages major technology infrastructure initiatives and maintains a seamless working environment for our employees and physical offices. The position may have direct reports and is responsible for the success of an outsourced IT vendor. This role will be responsible for managing all support related to our physical office
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Posted 15 days ago | Updated moments ago

Material Handler

Softthink Solutions, Inc.

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Washington, District of Columbia, USA

Contract

Job Description: We are looking for a detail-oriented Material Handler to provide hands-on support for facility and property management tasks. This role requires a proactive individual who can assist in maintaining FEMA facilities and ensuring smooth property transitions. Key Responsibilities:Support daily operations, including handling office furniture, equipment, and files.Perform tasks such as sanitization, help desk support, conference room setup, and furniture repairs.Transport excess prop
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Posted 22 days ago