Helpdesk Analyst Jobs

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Help Desk Analyst

Robert Half

Wixom, Michigan, USA

Full-time

Description We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for providing technical assistance and support to our users, troubleshooting various software and hardware issues, and maintaining our computer systems. You will also be required to assist with database management and utilize Citrix Technologies, EO/IR systems, Lotus Notes, and Microsoft Active Directory. Responsibilities: Provide technical

Help Desk Analyst

TEKsystems c/o Allegis Group

Franklin, Wisconsin, USA

Full-time

Description: TEKsystems is hiring for a Help Desk Analyst to provide level 1 technical support in a corporate environment. In this role, the Help Desk Analyst will support and troubleshoot hardware, software, and connection issues for internal users. This includes Windows 10/11, Office 365, desktops, laptops, printers, mobile devices, and corporate applications. Support will be provided via phone and chat, utilizing remote access for troubleshooting. This person will take on average of 25 calls

Help Desk Analyst I

Robert Half

Seattle, Washington, USA

Contract

Description Robert Half is searching for a Help Desk Technician to support a non-profit company, based in Seattle, Washington. In this role, you will be primarily responsible for handling tier I tasks, including creating users, imaging, new user setup, and password resets. This position is a 2 month contract with potential to extend that is 100% Onsite. Responsibilities: Create and set up new user accounts, ensuring that all necessary permissions and access rights are appropriately assigned.Perf

Help Desk Analyst

Robert Half

Little Rock, Arkansas, USA

Full-time

Description We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: Diagnose and resolve unique, nonrecurring problems associated with application software and ope

Help Desk Analyst

Tri-Force Consulting Services Inc

West Olive, Michigan, USA

Third Party, Contract

Title: IT Support Specialist Duration: 12 Months Location: West Olive, MI 49460 Note: This is an On-Site Role. Job Description: Assists customers by taking calls, accurately recording incidents, providing resolution over the phone and through remote assistance, triaging and escalating issues in a timely manner. Installs, configures, maintains, and troubleshoots computer equipment and software. Analyzes incidents and develops recommendations for eliminating reoccurring incidents. Develops docum

Help Desk Analyst

SNI Technology

Centennial, Colorado, USA

Full-time

Job Description SNI is seeking an IT Technician with a valued client in West Denver. The IT Technician will handle Desktop Support tasks for the IT Department. Key Responsibilities: * The IT Technician will be responsible for the installation for all PC hardware for the end users. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. * The IT Technician will be responsible for performing routine backup tasks. * The

French Bilingual Helpdesk Analyst

Tricon Solutions

Cranberry Township, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

Location: 400 Bertha Lamme Drive, Cranberry Township, PA - 16066 Type: 4 months contract on W2 with intention to extend Onsite/Remote: The job is currently in office on Tuesdays, Wednesdays, and Thursdays and remote work from home on Monday and Friday. We have 3 days of indoor training at the Cranberry location and then the contractor will work remote. This is subject to change at any time. Because of this, applicants would need to be able/willing to come into the Cranberry office if regulatio

Partner Helpdesk Analyst

Software Guidance & Assistance

Draper, Utah, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Partner Helpdesk Analyst for a Contract assignment with one of our premier Financial Services clients in Salt Lake City, UT. Our Client's Senior Service Desk team provides the highest level of technical support to the top executives of the firm globally operating 24/7 and 365 days a year. The team works in a high paced environment and collaborates with various teams globally to provide in and out of office technical support for

Help Desk Analyst

TEKsystems c/o Allegis Group

Madison, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Location: Onsite in Madison, WI Shift: 4pm - 12:30am, Monday - Friday Primary Responsibilities: Provide customer service via phone, assisting with technical issues and troubleshooting.Log incident tickets into an IT service management system (ITSM).Use remote desktop control to assist users.Ensure strict adherence to documented policies and procedures. Required Skills and Experience: 6 months of experience in helpdesk support within an enterprise environment OR cust

Help Desk Analyst

Randstad Digital

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic

Help Desk Analyst II

Robert Half

Glen Allen, Virginia, USA

Full-time

Description We are in need of a Help Desk Analyst II to join our team based in Glen Allen, Virginia. This role involves providing second level support to our team members across various banking systems, making it an integral part of our operations. As a Help Desk Analyst II, you will be handling a wide range of tasks from assisting with password resets to providing first level support for all banking systems. Responsibilities: Deliver quality customer service to internal clients by providing a

Tier 2 Help Desk Analyst - 100% onsite

Integrity Consulting

Greensboro, North Carolina, USA

Full-time

Job Description: Seeking a Tier 2 Help Desk Analyst for 100% onsite permanent position in Greensboro, NC. As the Tier 2 Help Desk Analyst, you will be expected to resolve T2 level help desk tickets and escalations from the help desk team. Expected support requests include but are not limited to; servers, workstations, copiers/printers, email flow, and vendor specific hardware and software. Responsibilities: Assists the Help Desk team to handle first level support of service requests in a profe

Helpdesk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Tier II Help Desk Analyst

SAIC

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Help Desk Analyst

Robert Half

Beloit, Wisconsin, USA

Full-time

Description We are in search of a proactive Help Desk Analyst to join our team in the Application Service Provider industry, situated in Beloit, Wisconsin. The role involves providing efficient customer service, managing ticketing systems, and troubleshooting basic technical issues. This position offers a contract to hire employment opportunity. Responsibilities: Provide top-notch customer service to customers, addressing their inquiries and issues promptly and accurately. Utilize ticketing sys

Help Desk Analyst

Robert Half

Salem, New Hampshire, USA

Full-time

Description Job Title: Help Desk Analyst (Service Channel Experience) Location: Salem, NH (Onsite) Employment Type: Temporary to Permanent Job Description: We are seeking a Help Desk Analyst with expertise in utilizing Service Channel software to join our team in Salem, NH. This role offers the opportunity to become an integral part of our organization, contributing to the smooth operation of our service management system. The ideal candidate will have a strong background in help desk suppor

Help Desk Analyst I

Robert Half

Urbandale, Iowa, USA

Contract

Description We are offering a role for a Help Desk Analyst I located in URBANDALE, Iowa. This position is part of the telecom industry and provides IT support within a Microsoft-centric infrastructure. This role offers a short term contract employment opportunity where you will be responsible for managing user desktop issues, peripheral devices, and applications to ensure smooth daily operations. Responsibilities: Demonstrate strong work ethic and drive, showing reliability and dedication to del

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Analyst I

Robert Half

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te

Help Desk Analyst

Fast Tracking Solutions

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic