Helpdesk Administrator Jobs in Charlotte, NC

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IT Field Engineer/ Technical Support

Motion Recruitment Partners, LLC

•

Mint Hill, North Carolina, USA

Full-time

IT Support Tech (Field) Mint Hill, NC Helpdesk Support Overview A leading Managed Service Provider (MSP) in the Carolinas is seeking an experienced and hardworking Field Support Technician. This MSP has been supporting the Charlotte area for nearly a decade and a half and has built a solid reputation for fast, friendly, and reliable support. The company offers a professional yet casual environment for its technicians and engineers, making it a fun and challenging place to showcase your current
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Posted 57 days ago | Updated moments ago

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

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Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno
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Posted 1 day ago

Level 2 Helpdesk Support

Infinite Dimensions

•

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).
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Posted 8 days ago | Updated 1 day ago

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

•

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about
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Posted 6 days ago | Updated 1 day ago

Level 1 Helpdesk Support

Infinite Dimensions

•

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.
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Posted 8 days ago | Updated 1 day ago

POS Support Technician

Bepoz

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Rock Hill, South Carolina, USA

Full-time

Job DescriptionJob DescriptionPOS Helpdesk Support And Sales Employee Duties The employee will: Provide Resellers located in the U.S and Canada with technical support. Provide Direct Customers in the U.S and Canada with technical support. Communicate with U.S based payment companies and 3rd parties that integrate with company software for the purpose of obtaining support with their support staff. Job Description Direct Customer Support to provide customers with technical support on the POS App
Posted 37 days ago | Updated 2 hours ago

Product Support Analyst

TechNix LLC

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Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge
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Posted 9 hours ago | Updated 8 hours ago

Product Support Analyst

NHRG, Inc.

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Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro
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Posted 7 hours ago

Help Desk Support Analyst

4 Consulting Inc.

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Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications
Posted 28 days ago | Updated 2 hours ago

Product Support Analyst 2

Rapisource LLC

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Remote or Austin, Texas, USA

Contract, Third Party

Solicitation Reference Number: 529501208 Direct Client: Texas Health and Human Services Commission Working Title: Product Support Analyst 2 Work Location: Austin, Tx Remote in Texas JD: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks inclu
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Posted 2 days ago

Sr. Customer Service Administrator

Mavensoft Technologies, LLC

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Remote

Contract

Role: Sr. Customer Service Administrator Duration: 12 Months (Contract) W2 Location: Hartford, CT (Remote) Key Skills: Customer Service Expertise (Helix, Footprints), Cross-Functional Collaboration, Agile, Waterfall, Scrum, Kanban Description: This is much more than a help desk position. Customer Service Administrator will support a high-functioning government team by serving as the point-person for new service requests from internal agencies, as well as help requests from external customers.
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Posted 2 hours ago

Help Desk Technician

Sonus Software Solutions Inc.

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Remote

Third Party, Contract

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Position : Help Desk Technician Duration: Long term Location : Monterey, CA JOB DESCRIPTION: Knowledge of installation, configuration, maintenance, diagnosis, repair, and management
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Posted 7 days ago | Updated 6 days ago

Applied Epic Application Support Analyst

Eclaro

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Remote

Contract

P&C Applications Support Analyst Preferred Candidate's location: Oregon, Washington, Nevada or Arizona Be part of the Financial Services Industry. ECLARO is looking for an Applied Epic - Applications Support Analyst for our client in Aliso Viejo, CA. ECLARO s client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you re up to the challenge, then take a chance at this rewarding opportunity! Position Overview:This position would provide support delivery for
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Posted 29 days ago

Helpdesk Specialist

Spyglass Partners LLC

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Remote

Contract

5-7 years of experience as a Helpdesk Specialist with a proven background working remotely.Have a technical background with the following technologies:Azure AVDWindows ADOffice 365OutlookOneDriveWindows ServerWindows NetworkingMS Hyper VAutopilotIntuneWill be providing user support troubleshooting.This role candidates will need to work the hours of 4:00am to 12:00pm EST - please don't apply if you cannot meet this requirement,This is a remote based position - No Third Party Agencies.
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Posted 8 days ago | Updated 7 days ago

Service Desk Support (Remedy / BMC Helix) - $60 CTC - REMOTE to Current TX Residents

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement: The primary work location will be 4601 W. Guadalupe, Austin, Texas 78751. Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicati
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Posted 1 day ago

Customer Service Representative

HCL America Inc.

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Remote

Full-time

Job description Job title: Customer Support Executive Location: El Paso, TX (3 weeks of remote training) Language Needs Bilingual Spanish/English Detailed description/responsibilities: To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM i
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Posted 7 days ago

Help Desk Support Coordinator

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu
Posted 35 days ago | Updated 1 hour ago

Technical Support / IT Customer Service

CDW Amplified Services

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Remote

Contract

Technical Support / IT Customer Service Remote 6 months contract / likely to convert into FTE CDW is growing and adding to our Incident Response Team. In this role, you will manage incoming trouble tickets (incidents) as the first line of communication and support to the customer. You will manage the workflow of the troubleshooting the incident by engaging appropriate technical teams and technology vendors. Required experience for success: Excellent verbal and written communications skillsExper
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Posted 27 days ago

Network/Systems Administrator 4

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring a Systems Analyst 3 to support our newly awarded customer contract. This position will be a fully remote within the United States. Responsibilities Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. In
Posted 2 days ago | Updated 1 hour ago

Deskside Technician

Stefanini

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Remote or Owensboro, Kentucky, USA

Contract

Stefanini Group is looking for a Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at / for faster processing. Thank you! Rotational shifts (1st, 2nd, 3rd and including weekends - Morning, evening and nights) in this 24/7 manufacturing facility. 2 weeks of paid training by the client during 1st shift in the begining of the project. We are recruiting a Local IT Technician to solve customer support issues on
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Posted 52 days ago | Updated moments ago